Bahia Principe Grand Coba - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

17825 reviews

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  Coba Hotel Mexico

  Great family holiday. But areas in need of improvement -icecream needs to be available in more locations, not just restaurants or snack bar, didn't get why no drink station in kids area. Snacks would be nice around the pool. Other AI have nuts, crisps at the bar Renovation work happening at Coba,slightly disappointing that restaurants etc not open. Serving guests their AI drinks in large sippy cups, didn't care for this. Guests becoming drunk, loud and irritating. Good points. Staff are amazing, happy, friendly and work so hard to give everyone a fantastic time. All through the resort, Mexicans are such beautiful people. Everywhere is extremely well kept. Entertainment was great too We got to explore other hotels in the chain, great facilities

  Apr 24, 2025
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  Think twice before coming during renovations

  Here now with spouse we use mobility scooters to access the resort. We are staying in Coba with black wristbands which gives us access to all the other resorts. The issue is they blocked off a very large portion of the pathway. So as most know mobility scooters run on a battery. For us to get from our room to any location it’s 1/2 mile now since the renovations and blocking the pathways. So we asked about moving to Akumal well for a $50 per night per person we can. Problem being we are here 13 nights. It’s not even close to being in our budget. So here we are confident to our room for the most part. Had we known this we definitely wouldn’t have booked this resort. This is our 3rd visit between Coba and Akumal. It’s a beautiful place and we can’t wait to see and experience the new section. The staff are still amazing, although it seems to be under staffed, rooms are kept clean, food good at the restaurants that remained open. We like the quiet pool and of course that’s the one that they shut down. So for us this isn’t by far a great place to be during renovations. We are very disappointed. And would recommend everyone to weigh your options before booking here during renovations. They are just beginning and I would bet things will get worse before better.

  Apr 24, 2025
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  WOW!

  Very comfy beds and the room was decorated very nicely, really felt authentic. Loved the view and the greenery. The buffet and drinks were amazing and outstanding service. Clean and appealing. The jacuzzi tub was awesome after a long day of walking and exploring. My favourite part was the beach and the beautiful ocean!! Would definitely stay here again.

  Apr 24, 2025
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  Dont waste your money

  We stayed at this resort three times now. The first two visits were in the adults-only section. While we found it inconvenient that this area was located so far back on the property—requiring a long drive to reach the beach—we appreciated having full access to the entire complex and all its restaurants, which made the overall experience worthwhile. When it came time to plan a family vacation, we thought this resort would be a perfect fit, especially for a six-night stay where variety and amenities are key. Unfortunately, we were completely mistaken. Our experience at the Coba section felt like a significantly downgraded version of what we previously enjoyed. Despite the pricing being comparable to other higher-end options in Tulum, the experience fell short. When we arrived, we had to wait over an hour to check in. Then we were informed that there were no restaurant reservations available for our entire stay. When I pressed the issue, we were eventually told we could only book three restaurant reservations for our six-night visit—and only at the French and Fusion restaurants. I was traveling with my wife, who only drinks wine, and our two young children who, of course, don’t drink. So we essentially paid nearly $600 per day to eat tacos and chicken nuggets at a buffet. I can confidently say we won’t be returning. Also, while I appreciate that the rooms are spacious and clean, they feel outdated—especially the TVs, which were surprisingly small for a resort of this caliber.

  Apr 23, 2025
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  Garbage Absolute Waste Of Money

  Absolutely horrendous experience before even getting inside. 1.5 hour wait to check in despite being a member and then their card machine doesn’t work, 2 hours later at the resort still waiting to check in. Going to cancel the transaction with my bank and find a different resort for this week. Absolutely garbage experience advising everyone who asks never to come here.

  Apr 19, 2025