Resort Details
- AyamiAir-conditioned restaurant serving Asian A la carte cuisine with Teppanyaki tables and sushi. Dinner only.
- BamboleoOpen-air restaurant serving the best a la carte grill and steak specialities. Also includes a snack bar next to the swimming pool.
- BLOVED Lounge & RestaurantRestaurant exclusively for Privileged guests. Opening daily for a la carte breakfast, lunch and dinner.
- Catalonia BurgersThe ideal place to taste quality hamburgers during your vacation in the Caribbean. There are combinations for all tastes: with tomato, with bacon, with fried onion, with cheese and always accompanied by crispy French fries. Do you fancy a hamburger?
- El MercadoAir-conditioned, international buffet-style serving breakfast, lunch and themed dinners.
Available for all guests.
- La BrisaOpen-air, international buffet-style restaurant, serving breakfast, lunch and themed dinners.
- La CrêperieOpen-air restaurant serving salty and sweet crêpes.
- Los AlebrijesAir-conditioned restaurant serving authentic, A la carte Mexican cuisine. Dinner only.
- ToscanaAir-conditioned restaurant serving a la carte Italian cuisine. Dinner only.
- Various Lounges/Bars
- El Abuelo
- Margaritas
- T Bar
- La Pinata - Disco / Bar
- Tequila Bar
- Pure Chill Out Bar
- Sports Bar
- Bar Maloo
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children welcome
- Concierge desk
- Currency exchange†
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children welcome
- Concierge desk
- Currency exchange†
- Elevators
- Free high speed internet connection
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
† Fees may apply
- Children's program, onsite
- Kid’s club with daily supervised Activities and specialized staff
- For kids from 4 to 12 years old
- Special area for children in the pool
- DancingDance classes
- Direct access to a beach
- Fitness center on-site
Fitness Center (age 18+)
- Cardiovascular equipment and weights- Classroom for spinning, Pilates and yoga. Free lessons several times during the week and free for our clients.
- Non-Motorized Water Sports- Kayaks
- Snorkeling - equipment included
- Catamaran
- Introductory scuba diving lesson in the pool - Pool
- 4 swimming pools with different areas for activities including Jacuzzi and 3 special areas inside the pools for children
- One swimming pool with exclusive access to our Privileged customers
- Scuba diving †
- Spa †
Alegria Spa offering the best in facilities and treatments for your wellness and relaxation
Alegría Spa*
Spa of 3,900m2 well distributed in 2 floors has to offer:
- Main floor with gym (cardio training machines, weights and salon for spinning, yoga and pilates lessons).
- Offering also a beauty salon with hairdresser, manicure and pedicure services
- In the first floor there is the SPA area set with a complex hydrotherapy circuit; sauna, vapour, hydro massage shower, plunge pool and indoor pool with hydrotherapy circuit
- Master booths for couple treatments with hydro-massage bath
- Pool for hydrotherapy treatments
- Individual massage booths
- Relax area with tea and snacks
- Boutique Spa
Ask for information about our “Spa Experience” programs (individuals and for couples, age 18+)
*Additional charge apply for treatments, massages and beauty salon - Tennis court
- Golf †Nearby professional Puerto Aventuras, 9-hole golf course
*Additional charge applies
- On-site Entertainment
Weekly beach party
- Daily ActivitiesAerobics and Aqua aerobics
- On Site EntertainmentIndoor theatre featuring live nightly shows and entertainment
- MARINA PUERTO AVENTURAS
- Playa Del Carmen
- TULUM/XEL-HA
- Xcaret
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2972 reviews
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Jan 16, 2025Riviera Maya Grand Resort and Spa, thanks to my Concierge Maria&Alfred
I would like to give thanks to my 2 favourite Concierge people,Maria&Alfred, they helped out so much during our stay at the Riviera Maya Grand Resort&Spa. Thank you Maria and Alfred for my Birthday strawberries they were delicious Ty Ty to the both of my Concierge people.I recommend this resort because it is so big and they have a lazy river thats about a7 minute awesome ride, the Concierges are very helpful ,people are very respectful their. That was my husband and I first time being at that resort not to mention I celebrated my Birthday their it was awesome and warm.we have been to many different resorts in Mexico but I would go back to this resort again it Riviera Maya Grand Resort and Spa .Thanks Maria &Alfred for making our best trip ever xox…..
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Jan 15, 2025
Rodriguez is the man!!
Rodriguaz from the swim up bars and beach bar was amazing!! Can’t say enough about him. He was super friendly, and always a joy. 100/100 👌🏼 The resort was nice, we had an updated room and it was super clean and modern. We went with the privilege package and the room service was worth it alone. The à la carts were all tasty. The Italian restaurant was our favorite. The grounds are well maintained and clean. My only thing would be there isn’t music at the pool all day just when they have certain activities going on around it. The disco was a lot of fun, and the sports bar was a good time too. Would recommend this resort!
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Jan 13, 2025Pick ANY other resort!!!!!
I still have nightmares about this dump. I would stay if you like: TERRIBLE CUSTOMER SERVICE SUB PAR FOOD RESTAURANTS THAT WILL NOT SIT YOU WHEN THE ENTIRE PLACE IS EMPTY.... I was running late for my flight, they refused to check me out without turning in some sort of towel card. The card was in my room and they could have gotten it whenever. They literally sent 5 hotel workers after me, including 3 armed guards, to force me to return to my room, to get a piece of plastic, and give it to the front desk I was running late and missed my flight by 3 mins. I told them I did not have time and to charge it to the room, but they said that was not an option. But it was an option for me when I was checking out at the counter before we got into this heated exchange. You are gonna send guards after me for a card, that was $40, that you said you could charge to room if I did not want to go get it.... If this is type of place you want to spend your hard earned money....I warned you. AND I did not book this for me, it was a wedding, and I was not originally going. I had no choice but to stay here! I had the worst experience here before at another location and it seems this is the norm.
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Jan 13, 2025
Catalonia Riviera
Excellent service! Alfredo from the grill restaurant 😋 All the staff of the resort are very approachable, friendly and helpful! Excellent service! We stayed in one of the privileged premium roo, the room itself is modern, very clean! Beach is clean! The whole resort is excellent!
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Jan 11, 2025
The Grill Steakhouse- Ivan
Very nice clean hotel. We got a reservation with no problem. Food 🥘 s amazing. Went to The Grill Steakhouse last night and Ivan was our server. Excellent service and very welcoming. Thank you Ivan for giving us a great experience. The one thing I wish was that we had a view from our room and not just looking at other rooms. Lori & Tim
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- AdvisorySanitation fee of 32.57 MXN (approx. $1.76 USD) per night per room. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.