Guests who book a Half Board category will receive:
• Breakfast at the World Café Buffet
• Lunch or dinner, guests can choose to dine at World Café Buffet or ine of of the half-board a la carte restaurants
Important information: Additional information will be provided by the hotel at check-in.
The Preferred Club categories includes the following amenities:
• Personalized checkin and checkout
• Special conierge services
• Accomodations in most exclusive areas of the hotel
• In-room minibar with soft drinks and beers
• In-room tablets
• Exclusive complementary toiletries
• Nespresso coffee machine
• Pillow menu
• Turndown service
• Free parking upon availability
• Butler services in the Preferred Club areas
• Private Preferred Club Lounge
o Daily breakfast service (7:30AM - 11:00AM)
o Hot and cold snacks during the afternoon
o Exclusive lounge
Important Information: Redemption information will be provided by the hotel at check-in.Resort Details
- Various BarsCOCO CAFÉ - Coffee time takes on a new meaning at Coco Café, with a selection of pastries, coffee and cakes alongside the sea.
BEACH CLUB BAR LAS ROCAS - Next to the saltwater pool, order a cocktail, snacks or a refreshing drink and enjoy the great vibes with views of La Gomera.
RENDEZVOUS - Our lobby bar, perfect for a relaxing drink in a quiet setting.
SUGAR REEF - Your place to enjoy a refreshing drink, smoothies and fruit juices by the pool.
VERANDA - Would you like to enjoy a cocktail along with one of the most beautiful sunsets in the world? Veranda is the place for you. - Various Restaurants and BarsOur dining options have been designed to satisfy the most curious taste buds. Try international and local cuisine in our restaurants with some of the best views in the area, and discover all the flavours that Dreams Jardín Tropical Resort & Spa provides for guests.
AMERICAN GRILL - À la carte steakhouse for meat lovers.
WORLD CAFÉ - Our international buffet for breakfast and dinner with hot and cold options for all tastes.
TRATTORIA - Delicious dishes from modern Italian cuisine served à la carte in a unique setting.
WINE PAIRING - Dinner menu with a selection of culinary delights with wine pairing.
BAREFOOT GRILL - À la carte lunch, snacks and quick dishes by the pool.
LAS ROCAS - Your à la carte international restaurant specialising in rice and seafood dishes with stunning views of the sea.
PINTXOS - Spanish specialities, tapas and pintxos.
THAT’S A WRAP - The ideal place to enjoy fresh salads and our healthy wraps.
- Concierge desk†
- Pool†
- Poolside service†
- Room service†
- Wireless internet connection in public areas†
† Fees may apply
- Bike rental †
- Fitness center on-site †
- Spa †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2813 reviews
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Jan 16, 2025Great hotel but the rooms need improvement
We first visited the hotel in 2024 and had a great holiday and really enjoyed the hotel. So there was no hesitation in booking for 2025. However our experience was definitely not as good as the previous visit. The positives of our holiday - the warm welcome when we arrived - the breakfast choice and food (although it is understaffed and chaotic when busy) - the sunset bar. Always a great way to finish the afternoon looking over the water with a cocktail and nice music - the nice gestures to recognise my birthday and welcome us as returning guests - most importantly the staff are amazing The negatives - the room, although similar to our last visit, was really disappointing in its maintenance. Specifically, patio doors that were broken with a makeshift repair. Doors were difficult to open/ close. TV bracket broken so TV largely faced the floor! Wardrobe door broken and off the runner. The panel on bathroom door was hanging off (later fixed). Mould around the sealant in the shower. Aircon was awful and never kept the room at an ambient temperature and we never had a decent. nights sleep! Bedsheets that have seen better days! - we also had a poor experience in the bar where we struggled to find a seat. Having eventually found one we gave up after 20mins after being unable to get a drink - bar staff were constantly busy and waiters never came near us! We would love to come back to the hotel but would need a big dose of reassurance that the room was of a better standard. However full marks to the staff who make your holiday great. Despite the room we found most of the hotel pleasant and loved the sunset bar. So signing off on a positive note.
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Jan 14, 2025
really good overall...breakfast service could be improved !!
Overall a great hotel...it is very clean and again overall the staff are excellent, very helpful and efficient The breakfast in the hotel main buffet was not the best experience.....the food is great...super range and choices and quality is excellent but the service at breakfast was mainly chaotic to say the least....they are certainly understaffed at various times during the morning...I appreciate that it is difficulty during really busy times but that is how i found it in the evening the service was much better...and important to note that service throughout the hotel apart form breakfast was excellent great location great range of restaurants over and above the buffet. Our room was lovely and with a great view...although if booking a sea view try and ask the hotel for floors 7, 8 or 9 as floor six is not as high as you imagine...reception is on floor 5 and view form six is good but a room on 7 or 8 would have a better view
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Jan 13, 2025Nice hotel in some respects
First impressions were good as check in very easy and quick. Seaview room? Pool view at best even though we paid extra. The room was quiet though as was the hotel. Pool area is very small and I’d describe the beds situation as “ John West “ Sardines. You are literally on top of your neighbour. First day or two was pleasant and then .. howling, wailing “ Muzak!!” all day. How anyone can think that this will enhance your experience defeats me. The food was ok if a bit lukewarm and I certainly wouldn’t be queuing up for more. All in all, not bad, but couldn’t recommend. Thanks.
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Jan 10, 2025Heaven in Tenerife
We really enjoyed it! the hotel is beautiful and close to everything you need. Rooms are big and clean and there are a lot to do. The extra charge for the preffered club worth it, as you get a special place for breakfast and a place to see the sunset. If I will be back to Tenerife again I will come back to this hotel for sure.
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Jan 09, 2025
New Year Luxery
Excellent place to stay. Lovely smell to the place as soon as you walk into reception. Rooms are spacious and very clean. Soap and body wash provided, lovely smell. Variety of different restaurants on site. Good day time snack bars. Booked preferred club, which gave excellent service and access to privileged areas. Drinks, cocktails and food excellent. Only downside is there are a lot of steps if you struggle, but there are lifts.
- AdvisoryWe want to inform you that from July 18th 2022, Las Rocas Beach Club will not be open anymore for reasons that are out of the company control.
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.