Resort Details
- Bar/Lounge
Offering 6 bars and lounges, serving top-shelf brand domestic and international top-shelf spirits, ranging from swim-up to a nightly music lounge.
Barracuda - Barefoot beach bar with magnificent views
Desires - Sports bar during the day, disco with live music and dancing at night for Manatees
Sports Bar: Disco (Manatees)Rendezvous - Lobby bar
Showtime - Theater bar (This bar is subject to the entertainment schedule)
Sugar Reef - Located at the pool area
*According to local guidelines, please note that mask use is mandatory at all restaurants.
- Barefoot GrillCasual grilled favorites served poolside
*According to local guidelines, please note that mask use is mandatory at all restaurants. - Bluewater GrillSteakhouse. Outdoor seating available.
*According to local guidelines, please note that mask use is mandatory at all restaurants. - Bordeaux
- Elegant French cuisine. For Adults only (minimum age of 16 years old)
*According to local guidelines, please note that mask use is mandatory at all restaurants.
- Coco Cafe/ Dolce Ice Cream Parlor
Open 24 hours
- Premium coffee and snacks in a casual and relaxed atmosphere at the shopping center
- Delicious ice cream with a variety of flavors
- Dress Code: Casual
*According to local guidelines, please note that mask use is mandatory at all restaurants.
- El PatioÀ la carte Mexican food served in a friendly atmosphere with traditional dishes
*According to local guidelines, please note that mask use is mandatory at all restaurants. - Himitsu
À la carte restaurant specializing in Pan-Asian cuisine with Hibachi tables.
Hibachi tables for show cooking, under reservation with Concierge.
*According to local guidelines, please note that mask use is mandatory at all restaurants.
- Oceana
À la carte seafood dining experience
Daily à la carte breakfast.
*According to local guidelines, please note that mask use is mandatory at all restaurants.
- Portofino
À la carte Authentic Italian food served in an elegant, friendly atmosphere with traditional Italian dishes and a pizza oven. Outdoor seating available. Daily à la carte breakfast.
*According to local guidelines, please note that mask use is mandatory at all restaurants.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
*According to local guidelines, please note that mask use is mandatory at all restaurants. - World Cafe
- A buffet-style restaurant serving international specialty items and classics
- Late night bites available
- Approximate seating capacity: 288
- Dress Code: Casual
*According to local guidelines, please note that mask use is mandatory at all restaurants.
- 24-hour room service†
- Accessible rooms†
- All-inclusive meal plan
- Babysitting†
- Business center†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Exercise gym
- Golf,Offsite†
- 24-hour room service†
- Accessible rooms†
- All-inclusive meal plan
- Babysitting†
- Business center†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Exercise gym
- Golf, Offsite†
- Laundry/Valet service†
- Meeting rooms†
- Pool
- Tour/sightseeing desk†
- Water sports†
- Wireless internet connection in public areas†
- Please contact the hotel for additional information.
† Fees may apply
- Children's programExplorer’s Club for ages 3-12, offering video games, crafts and even their camping adventure on the beach. Open daily from 12 p.m. – 8 p.m.Core Zone for Teens is for ages 13-17, features daily activities and a vast array of sports and games for teenagers. Open daily from 2 p.m. – 10 p.m.*Adults are allowed access when accompanying their children.The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children's program, kids will enjoy the following:
•Arts & Crafts
•Playground
•Indoor game room
•Storytelling and music
•Treasure hunts
•Sandcastle contests
•Board games and video games
•Kids stage
•Light snacks area for kids
- Fitness center on-site †*Please Note: Reservation is required, please confirm directly with the resort. Hours may vary.
- General †
Unique Experiences:
•Tequila tasting
•Shopping
•Cooking classes
•Chef Table Gourmet Experience*
•Cocktail lessons
•Spanish Lessons*Additional costs may apply
- Kayaking †There is a nominal charge added for activity to protect and preserve our beautiful environment to Kayak Tour.
- Pool †Four swimming pools: main pool, activities pool, children’s splash pool, adults-only pool. Exclusive Adults.
The family pool is now the pool that includes Manatees swim-up bar. - Snorkeling †There is a nominal charge added for activity to protect and preserve our beautiful environment to Snorkeling.
- Spa †Pamper yourself at the a la carte spa. Treatments include massages, facials, body scrubs, reflexology, manicures and pedicures, all available for a reasonable charge. Hair styling and make-up application for special events is available for adults, teens and kids.
There are total 13 cabins – 9 individual cabins, 2 double cabins, 1 double VIP cabin
- Teen programsCore Zone Teen's Club. The hotel offers special activities for your teens ages 13 to 17 too!
The Entertainment Center features daily activities and a vast array of sports and games for teenagers. Teens can meet
each other and chill out, while enjoying a variety of board games, video games and activities:
•Social events including disco mixers
•Snack bar with non-alcoholic drinks and snacks
•Video games: Xbox 360®, Wii® and Play Station®
•Ping-pong
•Billiard
•Air Hockey
•Football table
•Adults are allowed when accompanying their children - Tennis court †Coming soon in April 2020.
- Water activities †-Non-motorized water sports
-Introductory scuba lessons in the pool
-Water volleyball
-Scuba diving (Additional fee)
Following amenities are coming in April 2020:Water park, including a children’s splash pool, lazy river, a waterslide and a Rollglider aerial ride.
- Golf †
- Rock climbing †
- Xel-HaEnjoy aquatic adventures in natural lagoons and caves while learning about ancient Mayan culture.
- XcaretLearn about Mayan culture and enjoy family activities at this ecological/archeological theme park.
- Chichen ItzaOne of the most impressive Mayan Ruins, named one of the new 7 wonders of the world.
- CobaThe Mayan ruins of Cobá are located deep in the jungle, boasting the tallest pyramid in the Yucatan peninsula.
- Tulum Mayan RuinsThese ruins located in the one of the most important cities during its time, are among the most popular sites to visit including ancient artifacts, pyramids, a beach and breathtaking views of Caribbean Sea from cliff-top.
- Isla MujeresThis relaxing island, accessible by ferry, is a great place to visit as a day trip from Cancun.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4244 reviews
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Jan 18, 2025Dreams Natura
Very good I liked the zip line and the water slides but the double tube gets flat, the employees are very nice too............................................................................................................
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Jan 18, 2025
Great resort overall, but a few important critiques
Overall our stay at Natura was really good. I loved the medium size of the resort, although my husband thought it was a bit on the small side and would've preferred more pool and dining options. We were there for a family vacation with our two girls, ages 9 and 6. We did have a couple cooler days, but the resort kept the pools at a really nice temperature, so we were still able to be in the water most of the day, which was great. The beach was way better than expected, the sand was really soft, and they did a good job clearing the seaweed away each morning. The waterslides were fun, but midway through our stay, the double tubes for the slide and lazy river suddenly disappeared, and no one could tell me why, or help me get one to ride the slide with my 6 year old. They said to try the next day, and the following day there were only 2 double tubes circulating, which meant you had to line up to try to snag one. This was disappointing for the kiddos, as they didn't feel comfortable riding in the single tubes alone. With regards to pool chairs, I did find I had to head down quite early to get a good spot. And the resort says it doesn't allow chair reservation, but I never saw that policy enforced during our stay. Food was fine, consistently good, but nothing super special. The breakfasts at Blue Water where really good, and there was never any wait time. Dinners were a bit trickier, as they don't take reservations. This means that one evening, there was over an hour wait for dinner, so we ended up having to go to the buffet, which was fine, but not our preference. Subsequent days we made a point to show up closer to the restaurant opening time, which meant leaving the pool/beach sooner than we would have liked, but was necessary to avoid long waits for a table. I wish they would just let you book reservations instead so you could plan your day accordingly. There is a 24-hour ice cream bar advertised, but I have to say, they didn't have ice cream as often as they did. It was a 50-50 toss up as to whether you could get it at any given time. Ice cream is by no means a necessary food, but I would say, just don't tell your kids about it until you make sure some is available. The soft serve machine had only chocolate for the first half of our stay, and both soft serve machines were out of service for the second half. Our room was beautiful and always really well cleaned. We had a suite with two washrooms, which was really nice. My one major complaint would be that the mattress was really, really firm. Not a comfy bed like you might expect at a resort. I don't mind a firmer mattress, but I still found it to be too hard. We ended up requesting a cot for my husband because he found our daughter's cot to be more comfortable than our mattress. If you are sensitive to mattress firmness, I would say this is enough of a factor to consider a different hotel, as our sleep was quite disrupted. Staff was really great, we had no compaints about the service here at all. Everyone was pleasant and friendly, and Omar, who was serving our drinks and food poolside was amazing. Overall, we really enjoyed our week, but I would have to say that the above concerns would likely have me considering a different resort next time. With a few tweaks to the way the dinners run, and the beds, this would have been a perfect week. If you don't mind a more lax meal schedule, and firm beds, I would say this is an amazing choice for a week away.
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Jan 17, 2025Wow! Just wow!
Wow! Just wow! What an experience. Everyone was so friendly and helpful! Drinks and swim up bar was definitely a high light! The room was clean and comfortable and we felt very safe and secure. We were comfortable with our older kids exploring the resort alone as it was a very secure resort. Food was AMAZING! The pools and pool area were very clean as well as the beach! You can tell the employees here work very hard! We will definitely be back!
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Jan 17, 2025
Best time ever! Dreams Natura Cancún!
Jonathan, Alejandro, and Miguel all from the entertainment team are the absolute best! They are the most friendly workers and make you feel at home!! We had the best time with them at Dreams Natura! These 3 guys had us up and doing so many activities to make the most of this trip. Bingo, sand volleyball, water volleyball, water areobics, all the way to margarita tasting!! They love their job and I was so happy to become friends while we were enjoying her stay!
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Jan 17, 2025
Nice Job
It was fun doing the activities. I did the bingo activity. All the entertainment staff were super nice! Didier ran the bingo activity, he was very nice, and did a great job! The food and drinks were also good. I liked the infinity pool areas the best.
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.