Resort Details
- Barefoot GrillBurgers, pizza and snacks served poolside.
- Capers
Authentic Italian cuisine.
- Carnival
International snacks and lunch specialties.
- Castaways
Seafood à la carte.
- Coco Café
Premium coffee and deli snacks.
- Himitsu
Asian cuisine with teppanyaki tables.
- Tamarindo
Authenitic Mexican and local flavors.
- Various Lounges/Bars
Manatees – Swim-up bar
Moments – Refreshing cocktails served on the deck
Preferred Club Bar – Lounge for Preferred Club guests
Showtime – Outdoor theatre bar
- 24-hour room service
- All-inclusive meal plan
- Babysitting†
- Beachfront†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Dry cleaning†
- Golf,Offsite†
- Laundry/Valet service†
- 24-hour room service
- All-inclusive meal plan
- Babysitting†
- Beachfront†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Dry cleaning†
- Golf, Offsite†
- Laundry/Valet service†
- Pool
- Spa†
- Wireless internet connection in public areas
- Meeting Facilities†
- Please contact the hotel for additional information.
† Fees may apply
- Children's pool †
- Hot tub
- Kayaking
- Non-Motorized Water Sports
- Pool
- Spa †Now Amber Puerto Vallarta’s spa offers the most innovative facilities and services including a full hydrotherapy circuit with a waterfall jet pool, hot tub, cold plunge pool, saunas, steam rooms, Swiss-Scottish showers, relaxation areas and more. The spa also offers a refreshment bar, a full beauty salon, a bridal suite, and a spa boutique. The new Serenity Spa cabins provide guest with an open, sensory spa experience with a special treatment menu inspired by the Hindu medicine “Ayurveda” or “the science of life.” Our fitness center, open daily, offers a variety of equipment and yoga classes. Our spa is shared with sister resort next door, Secrets Vallarta Bay Puerto Vallarta and is adults-only.
- Tennis court †
- Volleyball
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8710 reviews
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Jan 18, 2025Not at Hyatt standards
The resort is dated. The rooms have not been updated . The shower leaks to the rest of the bathroom. House keeping does the minimal amount of work. Food quality is average. Shows are poor and basic. Beach area is not well laid out. Sellers are allowed to walk through the lounge chairs although they were very polite
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Jan 17, 2025Very nice resort but cold pools
The room was really nice. All the staff were excellent! The food and drinks were delicious! We really enjoyed the entertainment. The only downside were the pools were very cold. The weather was chilly but when the sun did shine, it warmed them up some. The Jacuzzi was warmer but it is an adults only so the kids wanted to be in there too. You cannot blame them for wanting to be warm too! They were periodically asked to vacate.
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Jan 15, 2025Day Pass - excellent service
We came here just for one day as a Day Pass (didn't stay overnight). We had a FANTASTIC experience. Awesome pools, nice beach. Plenty of loungers, plenty of towels. Food and drinks were great. But most impressive was the SERVICE! The workers were all so genuinely nice and accommodating. I accidentally left my camera in the poolside bathroom. When I realized a few minutes later and returned to look for it, it was gone. I approached poolside manager Christian (white shirt) and explained the situation and asked about a Lost and Found. He got on his radio immediately and tracked it down and delivered it back to me in minutes. It was astounding service, and I am so grateful. We will return some day for a longer stay. Thank you!
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Jan 15, 2025
Don’t look any further!
I’ve been to many all-inclusive resorts and this one tops them all. I’m still here till Sunday and looking forward to three more days in paradise. The friendly staff really do go above and beyond to ensure a comfortable and enjoyable vacation. Many aspects of this resort combine to make it a 5 star: the recreation staff, the nightly shows, the timely room service, the wait staff, the bartenders, concierge staff (shoutout to Ricardo), the abundance of chairs and towels at the pool, the restaurants and the fact that reservations are not needed, the surprise evening room refresh service and birthday treat, the yoga and pool aerobics daily, mixology and cooking classes and many other small but important touches like bathrobes, slippers, a beach bag in the room and no need to wear an uncomfortable resort bracelet. I’ve never been to the same resort twice but I will come back here. Thank you Dreams for a beautiful vacation.
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Jan 14, 2025
JOEL IS THE BEST
Joel is the greatest guy in the whole universe, they need to give this guy a GIGANTIC raise. Best place I’ve been to in Mexico by far; we will back. He showed us around the whole place and made sure we felt right at home the entire time. Omar is pretty great too! He made sure our drinks stayed full until the very end. We recommend this place!!!!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.