Hotel Promotions
All Inclusive Amenities
The All Inclusive program includes the following amenities:

*  Unlimited food and beverages
*  National and International drinks
*  Daily stocked minibar
*  24 hour room service
*  Kids Club
*  Daily scheduled activities
*  Gym
*  Tennis court
*  Climbing Wall
*  Cinema Solaris
*  One way free shuttle transportation to best nightclubs in Cancun (subject by availability)
*  Private Mariana with non-motorized water sports
*  Wifi included
*  Gratuities and Tax included

Important Information:  Redemption information will be provided by the hotel at check-in. <dd height="450"
Applicable Dates:
Booking Dates: 08 May 2024 to 20 Dec 2025
Travel Dates: 18 Dec 2024 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges/Bars
    - Lobby bar
    - Pool bar
    - On-site snack area 
  • ZAI Oriental Restaurant

    Enjoy the best cuisine including Chinese, Thai, Vietnamese and Japanese offerings. Dine in a casual atmosphere with beautiful views of the garden and pool areas.

    Reservations required.


On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • 24-hour front desk
  • 24-hour room service
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Four different packages available.
    For details please contact: jeferecepgrcun@hotelessolaris.com.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Kids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weeklly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 outdoor hot tub.
  • Motorized Water Sports †
    Jet sky, moto runners, parasailing, diving, deep fishing, and more. 
  • Non-Motorized Water Sports
    Enjoy unlimited access to non-motorized watersports such as kayaks, pedal boats, Sunfish and windsurfing. Our private marina is located on the lagoon side of the resort.  

    Access to the gym at this facility is complimentary for all guests. The sports and entertainment team offers a complete weekly activities program
  • Outdoor pool
  • Pool
    There are 2 pools on-site. One large oceanfront view pool is divided into sections, including an activity pool, swim-up bar and children's section.
    An adults-only pool is separated from the main pool area. There is also a large, outdoor Jacuzzi that can host 15 guests.

    The Kids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weekly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities. 
  • Spa †
  • Steam bath †
  • Tennis court
    There is 1 tennis court on-site.
Off-Site Recreation
  • Gambling †
    Downtown Cancun hosts a variety of popular casinos. 
  • Golf †
    Golf course located within a mile of the property.
On-Site Attraction
  • On-site Entertainment
    Seven different fabolous and professional shows a week: Mexican, Circus, Magic and illusion. As well as Caribbean, International and Kareoke. Presented at the hotel theather, start from 8:00 to 9:00 and last about an hour.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8626 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The Best service!

    Manuel Cetzal was our server at cafe Solaris. He was absolutely excellent! Warm, friendly, fun and accommodating. He made our dining experience feel like home. He was an absolute pleasure and we are forever grateful for his service. Manuel is a superstar.

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Experience in gr solaris

    Place is stunning. Concierge were friendly and accommodating. Facilities and amenities were great. Food can be a little better. We enjoyed the dreamland show. Hope they’ll be more!! Participants were great and friendly. Would recommend to a friend

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic Vacation

    Beautiful!! The staff I cannot tell you how kind, considerate hard working!! Yasary in members lounge made our check in and out flawless! Every lady in the spa service bravo, exceptional job!! My wife and I received a couples massage and it was perfect in every way! As for the room, extremely clean with a beautiful view! And that cleaning was done every day!!!! Beach was beautiful, bartenders were very professional polite, and definitely took pride in their craft!! Again, Bravo GR Solaris Cancun, your staff and service is exceptional!!!

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Wonderful Vacation

    Enjoyed a relaxing week in paradise. Wonderful beach with plenty of lounge chairs at beach & pools. Great service. Lots of food & drink options.

    Jan 16, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Mexican Hospitality

    The amenity and rooms are well maintained and very clean. Beds are very comfortable and linen lovely and soft. The food it generally well prepared and well presented with a great diversity to choose from spesifically at Cafe Solaris. The restaurants are somewhat dissapointing. The staff were friendly and helpfull. The pool is nice and the beach and ocean breathtaking. The hotel is quite a distance from the shopping centres and restaurants and the sidewalks does not really allow for jogging or cycling. All-in-all good value for money.

    Jan 16, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryThe hotel has ongoing construction.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.