Resort Details

Dining
OnSite Dining
  • COFFEE SHOP
    Start your morning with a fresh cup of coffee and a delicious treat, with the best Caribbean views. Visit us at our Coffee Shop and enjoy your favorite drink.
  • IN ROOM DINING
    Delight yourself with the very best options from our restaurants served directly to the comfort of your room. Choose from a wide variety of dishes for breakfast, lunch, or dinner including specialties from La Cocina or Sushi “n” Raw and let us take care of you with our vegetarian alternatives.
  • LA COCINA RESTAURANT & TERRACE
    Experience the best of Mexican cuisine with an international touch in Playa del Carmen. Revel in the casual and relaxed atmosphere of our oceanfront restaurant, La Cocina. Welcome the morning with our delicious gourmet breakfast or ease into your day with a wonderful lunch while enjoying the local delights and amazing views of the Mexican Caribbean Sea. At night, La Cocina transforms into a casual atmosphere which makes it the ideal spot for an impromptu meeting with friends or colleagues before the nightlife in town. Enjoy a menu with dishes and cocktails inspired by the sea.
  • POOL AREA
    Pair these amazing views with a refreshing cocktail or a mouth-watering ceviche. Discover all the culinary delicacies that can be delivered to your cabana while you keep enjoying the Mexican Caribbean sun by the pool.
  • SUSHI N RAW BAR
    Enjoy the best Sushi at our restaurant in Playa del Carmen. Sushi "n" Raw Bar is a unique concept in front of the sea that perfectly combines the traditional Japanese dish with a slight Caribbean touch, creating an explosion of flavors by bringing together the finest ingredients.
  • THE GRILL PLAYA DEL CARMEN
    The Grill at 1 26 is an upscale, modern, oceanfront restaurant that offers a fine dining setting, combining the elements of flavor, aroma, colors and texture and featuring a gastronomic experience in a large and sophisticated space. The Grill is the perfect spot for a great escape of the ordinary into paradise, whether it's a short weekend getaway to Playa del Carmen, a classy date night dinner or for corporate/family parties. The menu represents a modern spin on classic dishes including items such as short rib tacos, beef carpaccio, a full sushi & sashimi menu and a variety of USDA prime steaks. Our menu also includes the renowned signature Chef Menu Fridays featuring an exclusive dining experience like no other. We are IKM Glatt Certified.
On-Site Amenities
  • Baggage Storage†
  • Elevators†
  • Front desk†
  • Housekeeping†
  • Laundry Facilities
  • Parking†
  • Room service†

† Fees may apply

On-Site Recreation
  • Museum/gallery viewing †
  • Shopping †
  • Spa †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5407 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great food

    I can’t say enough of this place. Incredible food and the service was amazing. Our server was Augusto and he took care of us. I highly recommend this place. If you want good kosher food make sure to check this place out. The sushi was delicious and the rib eye was perfectly cooked.

    Jan 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A must if you are in playa del Carmen!!!

    “We visited THE GRILL to celebrate my friend’s birthday, and it was an unforgettable experience. The ambiance was absolutely beautiful, creating the perfect setting for a special occasion. The food was not only delicious but also presented with such artistry—it truly stood out. The service was exceptional, with Juan Manuel being an especially attentive and gracious waiter who made our evening even more enjoyable. To top it all off, they surprised us with a complimentary birthday cake, adding a thoughtful and memorable touch to the celebration.”

    Jan 13, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Never again.

    Ocean view King rooms are over the pool area so no way to relax and get ready for dinner because of the overall noise and music. At least the music was good but had to turn up the volume on the TV to drown out the noise. Also the room was musty and damp.

    Jan 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Grand Hyatt pool

    Maybe the best pool in Playa? Angel was on it, consistently at our service . La Cocina is a great restaurant, and Yairo is a seasoned professional who expertly takes care of his guests. And both of these gentleman couldn’t have been kinder and caring. A+++

    Jan 12, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Perfect location, disappointing room.

    Fantastic hotel, but fails to deliver good sleeping conditions. In a suite priced at 700 usd per night the curtains didn't even cover the windows, and the AC was louder than an airplane. Perfect location, wonderful design, but poor breakfast. We ate all our meals outside.

    Jan 11, 2025
Hotel Advisories
  • AdvisoryA minimum mandatory hotel-imposed Resort fee of 9.5% of room rate per room per night, Service charge is 5.5% of room rate per room per night and an Environmental Sanitation Tax of $1.40 USD per day (subject to change).
  • AdvisoryA minimum mandatory hotel-imposed Resort fee of 9.5% of room rate per room per night, Service charge is 5.5% of room rate per room per night and an Environmental Sanitation Tax of $1.40 USD per day (subject to change).
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.