Resort Details
- Chic CaberetThis venue requires a reservation and an additional fee payable directly to the hotel
A delicious show. A spectacular dinner.
Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun! - La Laguna Restaurant
Italian corner and Show Cooking. Breakfast, lunch and drink service
- Opavao Restaurant
Located in the Grand Palladium White Sand, Brazilian cuisine
- Portofino Restaurant
Located in the Grand Palladium White Sand, Italian style cuisine
- Punta Emilia
Located at the Palladium White Sand, "Rice & Fish" "a la carte"
- Ribs & More Restaurant
Located in the Grand Palladium White Sand, Grill and barbecue style dinner
- Various Lounges/Bars
-Riviera Lobby Bar
-White Sand Lobby Bar
-Kantenah Lobby Bar
-Colonial Lobby Bar
-Churchill Bar
-Hemingway Bar
-La Plaza Bar
-Sport Bar
-Sunset Boulevard
-El Teatro Bar
- Chang Thai
Located in the Grand Palladium Kantenah, Thai cuisine
- El Dorado Restaurant
Located in the Grand Palladium Colonial, Barbecue style cuisine
- Gran Azul Restaurant
Located at the main pool of the Grand Palladium Colonial - serving breakfast and lunch
- Kabah Restaurant
Located in the Grand Palladium Riviera - serving breakfast, lunch and dinner
- La Adelita Restaurant
Located in the Grand Palladium Colonial, Mexican cuisine
- La Hacienda Restaurant
Located in the Grand Palladium Colonial - serving breakfast, lunch and dinner
- La Lola
Located in the Grand Palladium Kantenah, Spanish cuisine
- Sumptuori Restaurant
Located in the Grand Palladium Kantenah, Japanese style cuisine
- Tikal Restaurant
Located in Grand Palladium Kantenah - serving breakfast and dinner
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Currency exchange†
- Elevators Not Available
- Exercise gym†
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant†
- Safe deposit box†
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
- Internet Access
- Make your dream a reality in our resort. Celebrate your wedding or honeymoon in this luxurious resort that, in addition to featuring the 24 Hour All-Inclusive Program, also offers special packages for brides and grooms.
Celebrate your wedding at a gazebo on the beach or on a private terrace surrounded by tropical gardens especially decorated for the occasion. In case of inclement weather, the hotel provides an indoor backup area.
† Fees may apply
- Children's poolThere is 1 children's pool onsite.
- Direct access to a beach
- Fitness center on-site †
- Motorized Water Sports †
- Non-Motorized Water Sports
Includes stand-up paddleboard
- Pool
There are 7 pools onsite.
- Large lake style pool - located at the Grand Palladium Colonial side
- Adult only pool - located at the Grand Palladium Colonial side
- El Rinconcito Pool - located in the Grand Palladium Kantenah
- Large Lake-Style Pool - located at The Grand Palladium Riviera
- The Island Pool - located in the Grand Palladium Kantenah (adults only)
- Las Rocas Pool - Salt Water pool - located in the Grand Palladium Kantenah
This property has swim-up bars.
- Spa †Zentropia Spa. Guests will pay a fee per person, per day to access the wet areas of the Spa.
- Tennis court
6 tennis courts onsite
- Children's program, onsite
Baby Club for infants 1-3 years
Mini-club for children 4-12 years
Teens Club for children 13-17 yearsLocated at the Grand Palladium Colonial or the Grand Palladium Kantenah
- Golf †Golf course located within a mile of the property.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7592 reviews
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Apr 24, 2025luxury vacation
The rooms are lovely. The pool is great. The service is wonderful. The restaurants were good. The buffet was okay the food was often cold. The resort is large with many things to do for all ages. There was plenty of seating at the buffet and at the pool, which isn't always the case at all inclusive resorts. We came with a party of 16, all family members. They were very accommodating about seating us at tables close to each other. We were traveling with a wheelchair and two people with walkers and it wasn't a problem anywhere. The access is great we were even able to take the wheelchair down to the beach because there are paths almost all the way to the water. This was overall a great experience. This is a large resort with many things to do. We had 5 teens and there was always activities for them to enjoy in addition to the pool and the beach. I highly recommend this resort.
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Apr 23, 2025
A fantastic vacation
This was our second stay at GP Riviera Maya and it beat all our expectations. For comparison we have traveled to ten resorts in the last five years and this was probably our best experience. We stayed at White Sands and got the VIP bracelet which allowed us to visit all the areas of the resort via Expedia/Orbitz. We traveled with a 19 month old and the service was excellent, always catering to our little one’s needs and being super understanding and helpful. By far the staff is what made the this stay very special. We specially enjoyed the concierge service (thank you Cielo and David!) that made our stay very comfortable. The FS pool staff was amazing (Leo, Maria, Estela, Lisbeth…) and they even helped us with a health scare with our little one. Food has definitely improved a lot versus last time we visited, we enjoyed every meal. We specially enjoyed the Mexican restaurant and their Yucatan region specialties. The staff at the White Sands lobby bar (Roger, Guendy, Freddy) were amazing and made us great pre-dinner cocktails every night. Fernando at Hacienda was amazing at lunch and Jose kept us well hydrated at the FS beach area. If we had to highlight any negatives it would probably be the beach, as it’s rockier than the one at other properties. The other thing that could be improved is access around the White Sands pool as those stairs can get pretty dangerous. We will definitely repeat and recommend the property.
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Apr 23, 2025
A great honeymoon!
We had an amazing time at grand palladium colonial. It has been an amazing trip! I would recommend this hotel/resort to anybody who has never gone before. Do your research but also enjoy this one as a safe option! Expedia was an amazing resource for this! I am planning on coming back again exclamation. Point The service was amazing point.The bars were phenomenal! Always ask for what you want! Everyone was so kind and generous too!
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Apr 22, 2025NOT 5 star hotel
Beautiful grounds, Great customer service. BUT rooms were absolutely HORRIBLE. Furniture looked like it wasn’t changed in years, sheets were grey color, towels had stains everywhere, pillows so flat, you can’t even call it a pillow: lol. Food at the buffet was great, but they constantly ran out of it for breakfast. I mean completely ran out. No eggs, pancakes for kids, no fruits, NOTHING. Beach is very Rocky, bring water shoes. If you are looking for Five Star hotel, this is NOT the place
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Apr 22, 2025Not up to pare of the other hotels in the resort
We arrived to moldy smelling room and a broken door handle but had to eat so left and came back to strange bugs in the bedcovers and pillows. we were moved two doors down at 2am only to sleep in a room that was still moldy smelling. the resort is quite large and has old features so be careful on bridges and walkways. (tripping is a thing) and there aren't any jacuzzies!! Swim up pool was beautiful. Staff were always polite and helpful. buffet was average with expected comfort foods. I'm not interested in attending this place again. not my kind of experience and wasnt happy with the overall experience there.
- AdvisoryIn order to attend the Chic Cabaret Show there is an additional fee: $135 per person/per show
- AdvisoryRoom service: From January 1, 2022 the charge will be USD 15 per room and service.
- AdvisoryAccess to the hydrotherapy areas (hot tubs, pool, sauna and steam baths) in our Zentropia Palladium Spa & Wellness centers will have a $50 USD fee per guest, per day.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 33.94 Mexico Pesos (approx. $1.70 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.