Resort Details
- Café Solé
Coffee house serving American coffee, cappuccino, espresso, flavored coffees and brewed teas along with a variety of fresh baked sweet rolls, fruits, baguettes, sandwiches, and ice cream.
- El Caribeno
Just in front of the ocean! Open for the family at lunch and dinner, presenting a la carte Caribbean cuisine. Serving guests 12 years and older.
- El Italiano
Italian cuisine with an a la carte menu. Serves dinner. Dress code required.
Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.
- El Mexicano
Mexican cuisine with an a la carte menu. Serves dinner.
Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.
- La VerandaOverlooking the main swimming pool and hotel gardens. Serves buffet-style breakfast, lunch, and dinner, with Mexican and International cuisine.
- Various Lounges/Bars- Bar Cruceros- Bikini Snack Bar
- Blue Marlin Snack Bar by the beach
- Chac Mool Lobby Bar
- Sports Bar
- Theater Bar (open only during the show)
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Accessible rooms
- Babysitting,Offsite†
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Car Rental Services†
- 24-hour front desk
- 24-hour room service
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting, Offsite†
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Car Rental Services†
- Children programs
- Children welcome
- Children's play area
- Coffee shop
- Complimentary wireless internet
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite†
- High speed internet access†
- Housekeeping - daily
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box†
- Sauna†
- Spa†
- Sundry/Convenience store†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Whirlpool
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- BeachThe Park Royal beachfront is nestled between two very classy deck and lounge areas and is accessible only through a walkway from the main hotel garden.
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKids Club offers a pool equipped with water slides and also offers a variety of activitites for the kids such as painting classes, movies, mini theater, different contests and games, handcrafts, etc.
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †Deep sea fishing, glass bottom boats, wave runners, open water scuba diving.
- PoolThere are 3 pools on-site. The hotel offers three adult & family pools: The main pool is surrounded by beautiful gardens and palm trees, the infinity pool is overlooking the Caribbean Sea and has its own wet bar and the third pool also overlooks the ocean and offers a more relaxed and private atmosphere.
The hotel features also two Jacuzzis facing the ocean and one kids pool equipped with water slides, located inside the Kids Club. This property also has swim-up bars. - Sauna †
- Shopping †On-site access to the Royal Village Shopping Center
- Spa †
- Golf †A golf course is located within 5 miles of the property.
- On-site EntertainmentDifferent nightly shows will be performed at the state-of-the-art open-air theatre.
- Chankanaab Water and Ecoarchaeological Park
- Museo de la Isla de Cozumel and San Miguel Downtow
- San Gervasio Mayan Ruins
- Punta Sur Ecological Reserved
- Other Local AttractionsDowntown stores, local and ethnic bars, restaurants and shopping malls are located within walking distance or within short driving distance.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8952 reviews
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Jan 17, 2025Buffet food was not good
This was my second time at this location. The first time was in 2017 and food was good. They must have changed ownership as the food this time was terrible especially the buffet. They really need to look at management in the buffet as nothing was served hot except the egg station. Not one piece of bacon on buffet the whole week. Food was brought out cold in chafing dishes. Dinner and lunch was the same nothing hot and not much choice. The restaurant by the infinity pool did serve a much better lunch and dinner. The staff are hardworking friendly and always right there in all restaurants. Service at the bars was also good. We found the rooms clean and spacious. Just need to fix the problem of food in the buffet.
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Jan 16, 2025Vacation
We liked the hotel. Very friendly staff. Surprised by excellent beach & dual pools by the beach! Good location, near city center. Buffet food was pretty good, better than some other restaurants laces we have stayed.
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Jan 09, 2025Not the trip I was expecting
Had better food and services from countries that are a third world country. Service was not the best. Some staff were very pleasant others would avoid making contact with you even if you greeted them.
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Jan 07, 2025
Review of property
Rooms could use upgrades, water taps n towel bowls can be upgraded. Very friendly staff, food can include more diversity!
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Jan 06, 2025
Trip2024
The resort has been great in the past. It seems like corners have been cut. Staff is nice. Food is so so. Dinner buffet was basically the same every night and was some sort of tacos or something. Tasteless desserts. Restaurant specials menu was slow so family had to sit long and food was ok but not worth the wait.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $32.57 Mexican Pesos (approx. $2.50 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
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