Hotel Promotions
Beyond Flavors

Grand Sirenis Riviera Maya Resort is reinventing itself , is inviting its guests to rediscover the resort through one-of-a-kind experiences, savoring new flavors that fuse other cultures and enrich our life. 

This project entails a complete make-over of physical spaces that ooze their own personality, not to mention our commitment to experiences that go above and beyond anything ever seen in all-inclusive resorts. 

The new mouth-watering gastronomic proposal will trigger emotions beyond those felt around the table. Innovation and creativity come together to blow you away through comprehensive sensory experiences, with meticulously chosen flavors, as well as every last detail when it comes to space, service and vibe. Exploration of cultures and culinary traditions that give guests the chance to dive headfirst into a multicultural dining experience while savoring new flavors and trying new dishes. 

To sum up, the new Grand Sirenis Riviera Maya celebrates life’s pleasures by whisking us away to a paradise where the most fundamental concepts such as EATING, DRINKING, LIVING, YOUR WAY are encompassed in the "ALL-IN BEYOND FLAVORS" concept

Applicable Dates:
Booking Dates: 15 May 2024 to 23 Dec 2026
Travel Dates: 01 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Welcome Gift.
Guests celebrating their honeymoon with us will receive the following:

• A basket of fruit, a bottle of sparkling wine and tequila in the room
• Romantic dinner in an a-la-carte restaurant
• One wedding breakfast served in the room (reservation required)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: A copy of the wedding certificate must be provided at check-in.  Guests must be married for a maximum of 2 months prior to arrival at the hotel  Offer subject to change at any time without prior notice. Other restrictions may also apply.
Applicable Dates:
Booking Dates: 19 Apr 2025 to 23 Dec 2027;31 Mar 2024 to 23 Dec 2025
Travel Dates: 24 Dec 2025 to 23 Dec 2027;24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The All Inclusive program includes the following amenities:

• Buffet meals (breakfast, lunch and dinner) with house wine by the glass 
• A-la-carte themed dinners: unlimited 
• 24h snacks with water, soft drinks and beer 
• Domestic and selected international liquors & soft drinks (from 9 am to 2 am) 
• Free pool towel service 
• Non-motorized water sports: kayak and snorkeling (1 hour/guest/day) 
• Table tennis 
• Tennis 
• Pickleball                                                                                                                          • •Billiard 
• Beach volleyball 
• Gym 
• Pool aerobics 
• Free entrance, national & selected international liquors & soft drinks at the Disco 
• Concierge Service 
• Room Service from 11:00 to 23:00 
• Water, soft drinks and beer in the mini-bar, replenished daily 
• Free Wi-Fi 
• Bathrobe & slippers 

Important Information:  Restrictions and redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 19 Apr 2025 to 23 Dec 2027;31 Mar 2024 to 23 Dec 2025
Travel Dates: 24 Dec 2025 to 23 Dec 2027;24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Aura
    Pool Bar Riviera Maya
  • Black Sheep
    Sports Bar/24H
  • Bliss
    Snack Bar
  • Breathe
    Sunset Bar
  • Breeze
    Beach Bar
  • Marimba
    Lobby Bar Riviera Maya

  • Platea
    Theater Bar
  • Prana
    Pool Bar Mayan Beach
  • Sambay
    Lobby Bar Mayan Beach
  • Scoop’s
    Ice Cream Shop
  • Sweet and Salt
    Coffee Shop
  • The Good Bar
    Health Bar
  • Tostado
    Coffee Shop
  • Various Restaurants
    • American Soul (Show cooking): “The Park”.
    • Latin Food Market (Show cooking): “ La Verbena”.*
    • Mexican: “Pueblito Lindo”.*
    • Steak House: “Butchers”.*
    • Italian: “Tonino”.*
    • Peruvian: “Lima”.*
    • Asian Cusine: “Oishii”.*
    • Mediterranean: “Bazaar”.*
    • Fine Dining: “Carnal”.**
    • Seafood/Beach Grill: “Casa Alma”.*
  • Wild
    Disco
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting,Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Exercise gym
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Parking
  • Pool
  • Restaurant
  • Room service - limited hours
  • Safe deposit box
  • Shops and commercial services†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Beachfront Chapel provides a perfect setting for weddings!

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
  • Direct access to a beach
  • Fitness center on-site
  • General †
    - COSTAL TRAIL
    - Dancing lessons
    - JUNGLE AND MANGROVE TRAILS
    - LAZY RIVER AND CALM POOL
    - 2 Pickleball court
    - Multisport court
    - Mini Club
    - Teens Club.
    - Professional Shows
    - Playroom
    - Entertainment programme, English and Spanish speaking.
  • Gym †
    Gym (Weight plates, bars, weights, benches, leg quad machine, pulleys, cardiovascular and aerobic equipment).
  • Hot tub
    2 Outdoor Hot Tubs
  • Motorized Water Sports †
  • Non-Motorized Water Sports
    One hour per client per day is included for kayaks and snorkeling.
  • Pool
    There are 3 pools on site. Relaxed & Activities Pool This Property has Swim up Bars.
  • Spa †
  • Tennis court
    1 Tennis court.
Off-Site Recreation
  • Golf †
    Golf Course located within a Mile of Property.

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 25204 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    VIP bar

    Juan in the VIP members bar is the best! He makes the best drinks! The service was phenomenal in all of the restaurants as well. Cali at the beach club also made very good drinks. Would recommend the food in the Japanese, Italian, and the steakhouse! Will definitely be back!

    Apr 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience

    Juan at the vip bar is the best, cali at the beach club is also fantastic. Saret is the best server at the beach club, great experience overall. Would definitely recommend to everyone that wants a great experience. We will definitely be back.

    Apr 25, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    A great trip all around if you leave your member update to the last day……

    Everything is in general very good! Especially before you have your member update there is prompt and courteous service. The staff are generally nice and strive to understand and language barrier. However, afterwards, whether you’ve updated or not, service drops off a ledge. Concierge stops asking how your stay is, the butler service responds slower and is less friendly. Also in the last few years the tipping culture has changed into total so if you want perfect service expect to tip.

    Apr 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    adults only

    Mario was very attentive in the Carnal restaurant! The show was great definitely sets it apart from the other a’la carte restaurants. The food was impeccable plenty options . Definitely go to the adults only if you come without kids it’s extremely contrasting to the others , worth the visit .

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Can’t go wrong

    Great resort! Was here 4-5 years ago and they have upped their game in terms of Food and service. Check in was quick all service was great. Spent days at pool and at the beach. Seaweed in April is a little thick but the resort did their best to keep it clean. Lots of wildlife to see in the ocean and the land. Went on a tour of Tulum ruins and a cenote with @mexican adventures. URI took us on a fabulous 1/2 day private tour for what I considered a very reasonable price for the service. The beach Drink service from Geni was top notch. She worked so hard walking through the sand all day with trays full of drinks. Never had to leave the lounger. Thanks Geni!!! All in all great resort!! No complaints, zero

    Apr 24, 2025
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryWe do not allow Spring Breakers and/or Student groups
  • AdvisoryGrand Sirenis Riviera Maya Resort & Spa will be closed from 28/04 to 07/05 due to maintenance of one of the three existing main pools. As the pool is already surrounded by vegetation, only a small part will show the closure. Lazy River and rest of pools will remain 100% operative. Additionally, all activity pools and pool bars will also be fully operational.
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 34.00 Mexico Pesos (approx. $1.62 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 2:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Late check-ins will be charged for entire length of stay.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy -  
    This hotel cannot guarantee a spring-break-free environment.
    This property does not allow Spring Breakers and/or student groups.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.