Resort Details

OnSite Dining
  • Amat Cafe
    Located next to the Half Moon Terrace, it offers gourmet coffee, teas, and exquisite appetizers to enjoy morning and afternoon.
    All ages.
  • Aqua Bar
    Located in the infinity pool.
  • Azul Restaurant
    Breakfast, lunch and dinner served buffet and/or A la carte.
  • Frida
    Mexican cuisine – A la carte fine dining.
  • KOI
    Sports Bar & Dancing
  • Lucca
    Italian Mediterranean cuisine – A la carte fine dining.
  • Piaf
    French cuisine – A la carte fine dining ages 12 and over.
  • Selva del Mar
    Snack restaurant
    Reservations not required.
  • Sen Lin
    Its sophisticated decoration is the perfect touch and complement to delight with our chefs’ talents, who bring culinary art to your table made with the most representative ingredients of the exotic Asian cuisine.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Currency exchange
  • Elevators
  • Exercise gym
  • Express check-out
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Jacuzzi
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Parking†
  • Pets allowed†
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Spa
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Get married right near the water overlooking the ocean with a romantic sunset. Then get your picture taken while walking on the beach hand in hand. We can custom design a dinner for two, or if you have company, with all your friends at a cocktail reception; all at very affordable prices.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Daily activity program is offered with activities inside and outside of the hotel.
  • Direct access to a beach
  • Fitness center on-site
  • Jacuzzi

    Infinity Jacuzzi available to guests 18 years of age and older.

  • Non-Motorized Water Sports
    Boogie board and kayaks available.
  • Pool

    There are 3 pools on-site including an Infinity Pool (23,600 sq ft). 

  • Spa

    Indulge all of your senses in our Puerto Vallarta Spa with 20 elegant treatment rooms where we offer over 30 treatments: massages, exfoliations, body wraps, facials, hand and foot care and Day Spa Rituals.

    At our Spa Resort in Puerto Vallarta we carefully select natural products, aromas and ingredients to relax your body and spirit.

  • Tennis court
Off-Site Recreation
  • Golf †

    Get into the swing of spectacular golf in Puerto Vallarta, where golf is a way of life on the Mexican Riviera. Puerto Vallarta features seven championship golf courses with lush green fairways, diverse terrain, breathtaking scenery, ocean and mountain views. The best golf holes in Mexico are just a chip away from our Puerto Vallarta resort and spa.

On-Site Attraction
  • On-site Entertainment
    SPECIAL THEME PARTIES: We will gladly organize customized Theme Parties for your Incentive Groups and Conventions. Also for your convenience a selection of pre-planned theme nights ara available, such as; "The Night of the Iguana" "Venetian Night", "Zapata Party", "Jazz & Blues Night", "Crescent Moon Night on the beach", "Huichol's Queen", "Foundues Night".
Off-Site Attraction
  • Whale Watching
  • Eco Tours
  • Fine Dining
  • Beautiful Sanded beaches

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 4562 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Memorable stay at Gran Velas. Highly recommend

    This resort is lovely. I cannot say enough about the quality of service we received. Upon arrival I was met by Sr. Concierge Jose Reynoso who met up with me every day of my visit to insure my stay was meeting my expectations. You could not walk 30 feet without seeing a staff member cleaning or attending to patron’s needs. The pool bar was well stocked and the drinks were definitely not watered down. Thank you to our bartenders Jose, Jaime and staff, concierge Jorge, as well as the beyond excellent service provided by our pool server Kenia. Every restaurant topped the next. The food was amazing. This region of Mexico has my favorite cuisine and the restaurants at Gran Velas took it to the next level. Frida is elevated Mexican cuisine and may have been my favorite. Our suite was very large with a front ocean view for beautiful sunsets. It was well designed, comfortable, and clean. The shower and tub were large. The lighting was great. The bed was very comfortable. I definitely recommend this resort for a clean, safe, comfortable and most of all memorable stay.

    Jan 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Aqua Sports

    Carlos and Cassandra were very helpful and fun from surfing in the morning to beach volleyball in the afternoon. Fun in the Sun while relaxing at a great property! The cabanas on the beach and the beach waiting staff were very friendly and always there to provide you with the best service! For an all inclusive this is a fantastic experience!

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We'll be back!

    Great, great service all around! The restaurants were excellent with a multitude of choices- even Azul, which is a not a specialty restaurant, but serves more variety than one would even notice without a complete study. The specialty restaurants had excellent gourmet choices, fine wines (expensive, but included in price), and good background music. The events at the beach are fun, including kayaking, volleyball, etc. (Carlo is an excellent host there, and a great guide- a surfer too, good for pointing surfers to good beaches for that). The pools and hot tubs are clean, with very frequent visits by agreeable servers, providing food and drink- never allowing guests to become hungry or thirsty. All around great resort! We never even set foot off the resort, and we will definitely return!!

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Unparalleled Service and Warmth at Grand Velas, Nuevo Vallarta

    Our stay at Grand Velas was nothing short of extraordinary. While the luxurious facilities and impeccable dining options deserve all the praise, what truly sets this resort apart is the warmth and attentiveness of its staff. Special recognition goes to Chepe, the concierge, who ensured every detail of our stay was perfect; Sebastián, the head of food and beverage, whose expertise and passion elevated every dining experience; and the sommelier, whose recommendations were flawless and added a unique touch to our evenings. This team’s dedication to creating unforgettable memories made our trip truly remarkable. Grand Velas is more than just a resort; it’s a place where you feel genuinely cared for. Highly recommended!

    Jan 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Third Time’s a Charm

    Just like our last two visits. Grand Velas Riviera Nayarit delivers pure relaxation from arrival to departure. We’ve stayed in a number of Mexican resorts on both coasts, including other Velas properties, and this one just resonates with us for its serene ambiance, exceptional service and delicious food. Velas offers a gracious check-in with a little bubbly to help guests start to unwind. The rooms are generous, well-appointed and each one one has a Pacific ocean view with a veranda edged with with a lush cascade of flowers. The resort is right-sized with around 300 rooms so it never feels crowded. The grounds are meticulously maintained like a botanical garden with gently winding pathways. Management makes sure that beach and pool loungers are always available for guests. The ocean front Azul buffet has a nice variety of items for breakfast and lunch that are always fresh, well-prepared and very nicely presented. We have found something new and delicious each time we have visited. Small touches and constant maintenance keep the food items fresh and inviting, Each of the four specialty restaurants would be a popular stand alone restaurant anywhere. Each time we have visited we have come away with a different favorite - Sin Lin this year. The service is uniformly attentive but never hurried or intrusive. The beach is clean, level sand perfect for long walks. The surf is relatively calm, warm and swimmable with few rocks and none of the pesky seaweed common on the Atlantic coast. There are two large pools with an adults only area, a couple of hot tubs and a children’s wading pool complete with miniature lounge chairs. One thing that sets this resort apart is the incredible staff who go out of their way to insure a memorable guest experience. We were cheerfully and politely greeted whenever we passed a member. Whether we were at the pool, the beach or any of the dining venues, there was always someone at hand to get a drink, answer a question or perform some other service. They seemed genuinely disappointed if we didn’t need anything. We were surprised that a few even remembered us from past visits and made a point to say “welcome back.” It's really hard to find something to improve but I know management reads these reviews so I'll renew my suggestion to add tasting notes to the included wine list since most of the labels were not familiar so its a little hit and miss choosing a bottle. .

    Jan 16, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
  • General Policies:
    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.