Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- Every 4th night free.
- Full breakfast daily for up to 2 registered guests.
Important information: Offer has no cash value. Offer is not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- The Preserve Kitchen and BarThe Preserve Kitchen + Bar is set amid rolling hills and palm trees overlooking tranquil Hana Bay and historic Kauiki Hill. The open-air restaurant has a relaxed atmosphere reflecting Hanas low-key lifestyle and is open seven days a week for breakfast, lunch and dinner. Live Hawaiian music and hula are f
- Hana Ranch RestaurantThe Hana Ranch Restaurant is located in Hana town and serves American and Hawaiian cuisine. Features ribeye and burger from local beef Maui Cattle Guests of Hana Maui Resort can charge their meals to their room.
- 24-hour front desk
- Accessible facilities
- Accessible parking
- Bell staff/porter
- Breakfast served in restaurant†
- Car rental desk†
- Catering services†
- Children welcome†
- Cocktail lounge†
- Complimentary in-room coffee or tea
- 24-hour front desk
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Accessible parking
- Bell staff/porter
- Breakfast served in restaurant†
- Car rental desk†
- Catering services†
- Children welcome†
- Cocktail lounge†
- Complimentary in-room coffee or tea
- Concierge desk
- Desk with electrical outlet
- Dinner served in restaurant†
- Early check-in†
- Exercise gym
- Family plan†
- Fire safety compliant
- Free airport shuttle
- Free parking
- Front desk
- Full american breakfast†
- Full service housekeeping
- Hair dryer
- Heated pool
- Housekeeping - daily
- Individual Efolio available†
- Ironing board
- Late check-out available†
- Lobby coffee service†
- Lunch served in restaurant†
- Meeting rooms
- Non-smoking rooms available
- On-Site parking
- Outdoor pool
- Parking
- Parking lot
- Pool
- Private bath or shower
- Restaurant
- Room service†
- Room service - limited hours†
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Automated External Defibrillator (AED) on-site
Basic medical equipment on-site
Building meets all current local, state and country building codes
Complies with Local/State/Federal fire laws
Dead bolts on guest room doors
Electronic room key
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Hard wired smoke detectors
If no 24 hour security, what are the hours?
Lighted walkways
Patrolled parking area
Private security available
Room windows open
Security
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Video cameras at entrance
Video cameras in public areas
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Spa†
- Tennis court
- Turndown service†
- Valet parking
- Wakeup service
- Wireless internet connection in public areas
- Meeting Facilities†
- Whiteboard†
- Wireless Connectivity
- Wireless Internet Connection
† Fees may apply
- Fitness center on-site †
- Outdoor pool †
- Pool †
- Spa †
- Sports court onsite †
- Tennis court †
- Weightlifting †
- Garden of Eden Arboretum
- Haleakala National Park in Kipahulu
- Hana Cultural Center
- Kahanu Garden
- Pools at Oheo
- Twin Falls Maui Waterfall
- Wailua Falls
- Wainapanapa State Park
- Hana Town Center
- Restaurants
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2240 reviews
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Apr 24, 2025Not what I expected
I have to say, I was extremely let down by the condition of the room. It was absolutely filthy—there were bugs, rust, mold, and the safe wasn’t even bolted down. This is not what anyone would expect from a $1,000-a-night hotel room. I get that hotels age, but that’s no excuse for the level of neglect and dirt I encountered. Cleanliness isn’t about age—it’s about basic standards, which were clearly not met here. I have numerous photos and videos that show just how bad it really was. Honestly, you should be ashamed of the state of that place. At best, I’d say the room was worth maybe $300 a night, and even that feels generous. I imagine most guests are misled by the beautiful view, which I admit was lovely—but again, what does that have to do with the room being dirty and neglected? And then there's the way my complaint was handled. First, I received what I can only describe as a passive-aggressive, dismissive response from the manager—something that felt like a clear "screw you" message. All in all, this experience was deeply disappointing, and far from what I expected given the price and reputation of the property.
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Apr 22, 2025A wonderful quiet paradise
We got a warm welcome, were escorted to our rooms and the pool. The hotel garden is a wonderful green paradise with lots of plants. Hotel rooms are quite big, with a terrasse to sit outside, with shower and bathtub and a small kitchen corner. Just perfect. Could be a little cleaner, but was completely ok. We enjoyed the stay here much more than in the beach hotels on Maui. If we had known, we would have stayed longer in this tranquil paradise...
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Apr 21, 2025Wonderful staff, clean hotel. Needs some upgrades
Very nice hotel. The staff was lovely. Everything is very clean, the view is divine, and the pool is beautiful. If you stay, grab a water view room. My only complaint is the overall facility could use some upgrades. They have a real gem on their hands and some investment would help them keep it!
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Apr 19, 2025
Worth the drive
This is a special place and the Hyatt plays perfectly to the geography, history and integrity of Hana. Stunning setting. Bungalows take advantage of the hillside setting. Pool is a dream, super warm and great views and a quality menu served poolside. The views and architecture of the property speak for itself. Its a special corner of the world and this property allows that to shine through.
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Apr 15, 2025
Bungalow heaven!
Beautiful bungalows with private ocean views from a large balcony. Expansive grounds. Nice tub and shower. A nice destination after conquering the curves and bridges of the Hāna Highway! Excellent friendly service from employees! Great getaway.
- AdvisoryThe following mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out. Resort fee: US $45 plus tax per room, per night This mandatory fee is subject to change. The hotel can provide current inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $45 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- General Policies: No charge for children 17 yrs and under when sharing room with parents.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.