Resort Details
- Castaway Grill and Shipwreck BarServes frosty tropical drinks, hamburgers, hot sandwiches and salads poolside.
- Lobby LoungeOverlooks both the lobby atrium and adjacent lake offering full cocktail service, wines by the bottle or glass, specialty coffees, scrumptious shared bites and pastries
- Mini MarketOffers fresh-baked pastries, ice cream, Starbucks coffee, pre-made sandwiches
- one80 Sport Grill & Bar
Immerse yourself in this energized atmosphere with a menu of American favorites, family games and a network of over 40 TV's broadcasting the biggest games
- The Watercress CaféTake in our lakeside view as you dine for breakfast and lunch. Your family can enjoy a buffet breakfast with their favorite Disney characters every Sunday morning
- ATM/Cash machine†
- Bell staff/porter
- Business center†
- Children's play area
- Exercise gym
- Game room†
- Golf,Offsite†
- Jacuzzi
- Laundry/Valet service†
- Parking
- ATM/Cash machine†
- Bell staff/porter
- Business center†
- Children's play area
- Exercise gym
- Game room†
- Golf, Offsite†
- Jacuzzi
- Laundry/Valet service†
- Parking
- Playground
- Pool
- Restaurant†
- Room service - limited hours†
- Sauna
- Shuttle to local attractions
- Smoke-free property
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking†
† Fees may apply
- Children's pool
- Fitness center on-site †
- Jacuzzi
- Playground
- Pool3 outdoor pools
- Spa †Relax and rejuvenate – mind, body and soul – at the Kay Casperson Lifestyle Spa & Boutique, a 10,000-square-foot haven for beauty, wellness, and transformation.
- Tennis courtLighted tennis court
- VolleyballSand volleyball
- Golf †Resort guests enjoy preferred tee times at Disney's five 18-hole championship golf courses
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7471 reviews
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Apr 21, 2025Extended Spring Break trip - comfortable, convenient, and fun!
Pool and outdoor amenities were well kept and poolside entertainment was vibrant. Nachos and chicken BLT at Shades were delicious. Bartenders at Sunnies were attentive, kind, and hilarious. Ambassadors Charis and Chasidy were informative and pleasant to speak with. Pool attendant at towel stand was always friendly, helpful, and informative. Letterpress had an excellent breakfast menu and even gave 5 pieces of bacon with the standard breakfast menu choice!
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Apr 21, 2025Right next to Disney Springs great for work or family
Here for a meeting and the rooms are updated. It was a nice hotel for convenient access to Disney Springs. The food was good and everyone had excellent customer service. In fact the Bell station helped me get in touch with the proper people to get the battery in my fire alarm changed. Hossein and James the manager helped me so that I could make it to my meeting room while letting the people know my phone wasn’t working and the alarm was beeping. I would definitely come back again and bring my family. The pool looked amazing too
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Apr 19, 2025
Mario the guest ambassador is the best!
Mario the Guest Ambassador was wonderful! He made our experience unforgettable. He was so knowledgeable and kind. Willow at the front desk was also amazing. She was so accommodating, friendly and even checked in with us later in the evening. The hotel was clean and comfortable. The pool area and lazy river was fantastic! Great hotel!
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Apr 19, 2025Pool is a no go
Don’t expect to use the pool while you are here unless you get there right when it opens in the morning. I walked around for 30 minutes trying to find a chair and I eventually gave up. There were at least 20 other people looking as well. Hilton needs to offer lockers in the pool area as well. The front desk lady was ok. She couldn’t be bothered with any questions I had so Google became my friend.
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Apr 19, 2025
Best hotel brand!
Mario was amazing! So helpful and knowledgeable and walked us through everything. Highly recommend him and Hilton to all my friends and family. He was great! Love this property and will be coming back! Can’t wait to start planning my new vacation
- AdvisoryA minimum self-parking fee of $10.00 + tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. Valet parking is presently $20.00 + tax per day, $24.00 + tax overnight. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryA minimum mandatory hotel-imposed fee of $35 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- AdvisoryA minimum self-parking fee of $22.00 + tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. Valet parking is presently $30.00 + tax per day. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Resort Fee:
Hotel Mandatory hotel imposed resort fee inclusions:
o Guest Room High Speed Internet Access
o 1-800/local calls
o DVDNow rentals
o Disney Parks Transportation
o Daily Sun-care product
o Float Lagoon Access
o 10% off Food and Beverage (excludes Citrus28 and room service)
o $5.00 off any single attraction ticket sold at the Concierge deskThe above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.