Resort Details

OnSite Dining
  • Various Lounges/Bars
    Slim Picken's - River Ranch bar
    Hole-in-the-Wall and Lounge
  • Various Restaurants
    Hole-in-the-Wall - This historic eatery offers up mouthwaterin' cowpoke fixin's and delicious mesquite-grilled steaks, ribs, chicken and seafood. Breakfast, Lunch, Dinner.

    Slim Picken's - Enjoy the poolside bar and grille atmosphere while trying one of Slim's famous burgers. Hours vary based on occupancy.
    Breakfast, Lunch, Dinner.

    La Cabana - North and South Point
    Featuring salads, sandwiches, burgers and refreshing cocktails served poolside. Lunch.

    Cactus Rock Creamery - Serving a varity of ice cream favorites.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children welcome
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym†
  • Free parking
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Non-smoking rooms available
  • Outdoor pool
  • Pets allowed†
  • Pool
  • Restaurant†
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Wakeup service
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Discover a spectacular atmosphere of unforgettable beauty, where you'll find the festive ambiance and Southwestern hospitality to make your wedding the most memorable experience of your life. Our versatile indoor and outdoor function space can accommodate the most formal ballroom reception or a casual intimate gathering with the facilities for 25 to 500 guests.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on site.
  • Fitness center on-site †
  • Hot tub
    8 Outdoor Hot Tubs
  • Outdoor pool
  • Pool
    There are 8 pools on site. Hole-in-the-Wall River Ranch: Four acres of cascading waterfalls, secluded waterways, three swimming pools, a lazy river for tubing, 18-hole putting course, and a 130-foot waterslide. This Property has Swim up Bars.
  • Spa †
  • Steam bath †
  • Tennis court †
    There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
Off-Site Recreation
  • Gambling †
  • Golf †
    Golf Course located within 5 Miles of Property.
Off-Site Attraction
  • Other Local Attractions
    Close to Biltmore Fashion Park (upscale Biltmore area), Paradise Valley Mall and Scottsdale Fashion Square Mall. 7.5 miles from Downtown Phoenix and 12 miles from Downtown Scottsdale.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 4638 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great service!

    The staff made this a great vacation. We spent time in 3 of the heated pools and played put put golf, all of which were great. The little club house by the main pool had great service and good munchies. The BBQ joint was good, but we were disappointed that it was not clear that the other restaurant was closed. The room was very clean, but dated. They are getting ready to do a total remodel in the spring of 2025.

    Jan 04, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Fake pictures, mold and dingy hotel, scam

    PROFESSIONAL IMAGES ARE DECEIVING, management is dismissive. For the money you pay, better off staying at Motel 6. First, I did inform the front desk about my complaints and displeasures about my experience and the poor state of the room I was offered for over $225 a night. There was absolutely NO response - literally just looked at me in the face like I said NOTHING but quickly handed me another bill for the resort fee of $39.40 additional dollars a night to top of the bill I already paid. Since I paid using USAA military vender, they said the resort fee x 2 was considered incidentals. Understanding there was additional features such as a lazy river or something to that effect but it was too cold to even consider so not sure what the "resort fees" took into consideration. The entire hotel is outdated and dingy. It is clear the outstanding prices they charge the customers are not being used to refurbish the once classy hotel. I will never spend a dime here. Lack of any consideration or concern about complaints. Just want more money. I called the hotel to speak to a manager, I was on hold forever and ended up having to hang up. Never a call back as they clearly had my phone number. They text me to ask for a rating regarding my stay experience. I tried to resolve the issues with the company, disregarded, they had my money, over $225.00 a night. The images on yelp are fake as used for promotion.

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Stolen Ring

    I would NOT stay here. My wife got her wedding ring stolen out of our room. Filed a report with hotel security which was a waste of time. No cameras in hallways to see who went in our room. Left 3 messages with hotel manager and he/she has never returned my call. Did file a police report after hotel was being sketchy about it all.

    Oct 27, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Quiet Resort

    It’s hard for me to call this a resort it’s an older property with some nice swimming pools and a lazy river in a very picturesque sitting. The pools could have used some music to liven it up; it’s very tranquil. Calling it a water park is a bit misleading. There is a large conference center facility and new gym/spa across the parking lot in a new building. It’s an interesting property it serves a diverse clientele from families at the pool to conference attendees all the way to the President (Biden spent the night during our stay). The “resort” won’t knock your socks off with WOW but if you want to unwind by the pool and enjoy the sun, it works.

    Oct 27, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    It is like visiting a friend's house!

    I stay here every few months for work and it is like going to visit a friend! Patty at the front desk always recognizes me and even knows my whole name. I think that is wonderful since she deals with thousands of people every year. I walk in and she gives me a big smile which is such a welcome after the 3-5 hr drive to get there. She always wants to know how I am and what I am up to. Like I said it is like visiting a friend. The rooms are nice and so is the pool. The beds are comfortable and the desk has enough room for my work station. Since I am there for work sadly I don't get to try the activities but the Hole in the wall restaurant has really good food. The grounds are clean and kept up very well. I often take walks around the grounds at night and feel quite safe there. The staff is quite attentive and if I need anything or there is an issue they take care of it in a timely manner. The coffee in the room is surprisingly good (I have been in a lot of hotels and the room coffee was really gross). Plus there is Starbucks inside the lobby so I can grab an iced coffee on my way to the office. I sure do enjoy visiting Patty in Phoenix and will be up there again in Dec.

    Oct 25, 2024
Hotel Advisories
  • AdvisorySmoke-Free Environment - All public areas and most guest rooms are smoke-free.
  • AdvisoryA minimum mandatory hotel-imposed fee of $20.00 (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
  • Current Renovations: Description: Smoke-Free Environment - All public areas and most guest rooms are smoke-free.
General Policy
  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.

    General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    Resort Fee:-A mandatory hotel-imposed fee per room, per day will be charged and collected by the hotel either at check-in or check-out.  This fee is subject to change without notice.

    Hotel Mandatory hotel imposed resort fee inclusions:
    •  Internet access for up to two devices
    •  Unlimited Local and 1-800 phone calls
    •  use of Tocasierra Fitness Center for up to 2 people
    •  Tennis court time for up to 1 hour for 2 people
    •  One round of 18-hole executive minature golf for up to 4 people
    •  Admittance into River Ranch for up to 4 people
    The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.


  • Pet Policy : Pets Allowed

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