The hotel discount is already reflected in the vacation price.
Not valid in-room, breakfast varies by location.
Not valid in-room, breakfast varies by location.
Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.
The value of the discounted night has already been applied to the room rate.
Resort Details
- Cityscape LoungePerched on the 46th floor, eye level with the San Francisco Skyline. Cityscape, our signature cocktail lounge, transports you through a sensory experience not replicated anywhere else. Challenge our bartenders with your favorite drink or try one of our custom cocktails, local wines and beer while you enjoy your unique vantage point of a unique city. Please note: Cityscape will be for guests 21+ only from 10:00 pm to close Friday and Saturday night
- Herb N’ KitchenIf you are hungry for breakfast or looking for something sweet before bed, Herb N Kitchen has you covered. Our grab-n-go market has everything from gourmet salads and sandwiches, custom coffees and large selection of cold beverages. Peruse the local sweets and treats to make you feel at home here in San Francisco. Don't feel like leaving your room? No problem, we can deliver!
- PoachedBreakfast, one of the most important meals of the day. Start it at Poached, where we understand that coffee is life and breakfast is better with options. On our substantial breakfast buffet, you'll find delicious staples and healthy alternatives while catering to every specialty diet. In a hurry? Ask our Team Members for our On the Flight to go container. Enjoy Poached from anywhere!
- The Lobby BarOur Lobby bar acts as an anchor for the hotel. Meet with friends, people watch or maybe get some work done. This dynamic space acts as your comfortable living room while you're away from home. Relax, work or socialize, your choice!
- RoomService
- Accessible facilities†
- Air conditioning†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Baggage hold†
- Car rental desk†
- Children's nursery†
- Communal bar area†
- Concierge desk†
- †
- Air conditioning†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Baggage hold†
- Car rental desk†
- Children's nursery†
- Communal bar area†
- Concierge desk†
- Connecting rooms†
- Currency exchange†
- Electric car charging stations†
- Elevators†
- Exhibition/convention floor†
- Fitness Facilities†
- Fitness Facilities†
- Food and beverage outlets†
- Game room†
- Game room†
- Gift/News stand†
- Heated pool†
- High speed internet access†
- Housekeeping - daily†
- Housekeeping - daily†
- Indoor parking†
- Laundry/Valet service†
- Meeting rooms†
- Multilingual staff†
- On-Site parking†
- Outdoor pool†
- Parking†
- Parking - controlled access gates to enter parking area†
- Pet-sitting services†
- Pool†
- Pool†
- Restaurant†
- Safe deposit box†
- †
- Technical concierge†
- Tour/sightseeing desk†
- Wheelchair access†
- Wireless internet connection in public areas†
- Business Center†
- Ethernet Connectivity†
- Fax Machine†
- High Speed Internet Connection†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- Printer†
- Wireless Internet Connection†
- Wireless Internet Connection†
† Fees may apply
- Chase Arena
- Curran Theater
- Moscone Convention Center
- Oracle Park
- SF Museum of Modern Art
- Union Square
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4881 reviews
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Apr 21, 2025Work conference
I was there recently for a work conference and was forced to stay at this hotel for that reason, and I hope to never again have to stay there. The "artwork" on the walls is the first thing that hits you--ours looked like someone had painted a scene from a construction site that had recently suffered a drive-by shooting (literally looked like bulletholes on some type of ugly camo looking background). It was plain ugly and weird. The shower also smelled like either fish or gas or some weird smell we couldn't quite figure out, but it definitely stunk. The room (although the staff insisted it was the deluxe king room) was super cramped and the bed did not look like a king to me...when we called to ask about it, they said that's all they had and it was the best room they had. Also...the breakfast buffet (which did not have anything super great...cost me $60--highway robbery!
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Apr 20, 2025A Masterclass in Elite Treatment
- Location: Near Powell St Station, the southern terminus for cable car rides, and the office and commercial buildings on Market St. Far from touristy areas up north, but you can hail rideshare or taxis for that. San Fran isn’t the safest city in the world, but I never felt outright unsafe around the hotel. - Atmosphere: Communal-feeling, stately, and polished. The property has certainly been around for a while, but the grand lobby and common areas/hallways didn’t feel neglected. There are three different towers or sections of the property to stay in, labeled one; two; and three, and different elevators go to each. - Service: Larysa at the front desk at check-in delivered a real masterclass in how to serve guests, especially those with Hilton status. She was generous enough, seeing as I was coming in late at night from a transpacific flight and slated to check out the next day, to waive the destination fee—wow! She let me extend my checkout a bit in the afternoon and was very thorough in explaining the hotel’s layout and amenities. More than anything, she was so friendly and hospitable. THANK YOU Larysa! - Room: I’d recommend a refurbishment soon, but I felt my space was clean and functional for my brief stay. The only glitch in cleanliness was in the form of a tiny, orange crumb on the bathroom floor from some type of leftover food, but stuff like that is not critical. I requested a room facing the outdoor pool/courtyard due to concerns with city noise, and soundproofing exceeded my expectations (didn’t even hear any people chatting). With a prospective renovation in mind, I hope the hotel can install smart lighting/room control technology (as San Francisco is an Asian-oriented city where room tech is generally prevalent), as well as bidets (at least in higher-category rooms) for the same reason. Other than that, I enjoyed my time in the room. NOTE: I do recall seeing a tablet inside my room that may have featured some room tech…so investigate that when you stay here, and perhaps you’ll be pleasantly surprised! - Amenities: Your typical full-service Hilton perks, all in play here. There’s a cool rooftop bar open evenings with wrap-around city views, which I didn’t patron on my stay. Note that breakfast in the lobby restaurant is almost 60 USD per person, and since we’re in America, elites only get an $18 credit—I highly recommend patroning the grab-and-go cafe for any morning meal needs instead. Also about food—I wish the hotel would place their food delivery order counter (e.g. DoorDash, GrubHub bags) in a more discreet location rather than in the middle of the entryway area. It is convenient for delivery drivers, but what’s to prevent a rogue individual from tampering with or stealing bags/containers meant for someone else? It took a bit for me to physically find the counter after I ordered DoorDash, but those thoughts hit me when I eventually found it. - Value: Even with a destination fee (which, again, I was fortunate enough to have waived), I can’t complain about prices at this downtown Hilton. They’re generally quite reasonable. Plus the incidentals deposit is low and is refunded quickly. The Hilton is an excellent value for families, business travelers, conference-goers, and practically anyone seeking comfortable urban lodging.
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Apr 16, 2025
Nagares at Hilton San Francisco is THE BEST
Mr. Hart: The word "impressive" doesn't begin to express the kudos that I believe should be passed on to the Hilton associate with whom I just spoke. Nagares (I hope the spelling is correct) who spoke with me about my Reservation #3239018156 competently answered multiple questions I had (which I believe could only be answered by an informed local of the area.) Nargares was unbelievably attentive to what I felt could potentially be a concern for my upcoming trip to the Hilton San Francisco Union Square Hotel. Nagares listened to my details, perhaps writing them down, such that she was able to do what did not seem possible with an agent when calling the Customer Care Phone Number. We have a minor issue where there might be an additional person joining us for one of our nights but are unsure of the date as we celebrate someone's birthday and their becoming a Citizen of the United States. Nargares quickly understood that I would be arriving tomorrow. Whatever training was provided to Nargares is paying "dividends" because Nargares is getting the job done! Nagares was able to answer questions about the Hotel Property itself, including many of the amenities provided to Gold Hilton Honor Members. Nagares assured me that my Hilton Honors Loyalty Number was linked to my reservation beginning tomorrow. My parents were loyal to Hilton even when I was young. It began with us spending weekends at the "Swim Club for Kids" where we got to know many people who I continue to know today. It is because of people like Nagares that my parents always planned our family vacations around Hilton properties, and were loyal to Hilton. More than thirty years later, I know they would be proud I have been continuing the loyalty tradition to Hilton. Mr. Hart, I kindly ask that you find a way to personally acknowledge Nagares for her professionalism and proficiency during today's call. I know this all seems like a simple request; but it is with the ease and confidence I was left with after speaking with Nargares. One less thing for me to think about, as I arrive tomorrow morning from Phoenix. While Hilton employs only the best, Nagares is right there om top!
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Apr 10, 2025Great location
Great hotel and very central, avoid buffet breakfast mainly due to cost. Skyline bar is amazing with a view of the city. San Francisco by day or night is stunning surpassed NY as my favourite city in the USA. Hilton location is perfect for all access to main areas.
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Mar 26, 2025Not a Summer Season Hotel
Stayed here for a conference and wouldn’t choose this hotel for a vacation stay. There’s a lot that’s nice, but more that I was disappointed with for my first experience at this hotel. Positives: AMAZING views from the 41st floor of Tower 1 in an even number room (see pic), room was decently clean and spacious, TV has lots of channels (includes 3 HBO channels), and upper story rooms have their own elevators so it wasn’t a long wait for the elevator. Negatives: The even number East-facing rooms get hot when it’s hot outside (my room was a balmy 76 degrees with the thermostat set at 65 degrees and the engineer told me that the chiller was too weak to make it cooler; it was 78 degrees outside), this hotel borders the Tenderloin District which is where all of the homeless people congregate (left turn around the corner from the main lobby entrance on Taylor St. and you’ll find all of the homeless people that San Francisco is notorious for; don’t turn left and everything will feel safe), my bathroom door was missing a handle (and there were some random hairs on the ceiling of the bathroom), and this hotel is very confusing as a conference venue since there are 3 towers and it’s easy to get lost trying to find all of the conference rooms between the different towers.
- AdvisoryA tip for GPS navigation devices: Input the address 222 Ellis St. for guidance to the hotel's valet and self parking entrance.
- AdvisoryA mandatory $35 PLUS TAX per room per night Service Charge is payable by hotel guest directly to hotel. Charge amount is subject to change. Daily Mandatory Destination Charge includes: Premium guest internet access; daily $35 food and beverage credit for use in all hotel outlets; 2-hour e-bike rental for up to 2 guests.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 0
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.