Resort Details
- Various Lounges/Bars- "Jammin" Lobby bar- "Reggae Hall" Lounge bar with terrace- "The Plaza" Plaza bar- "American Country" Sports bar with “All-American favorites”, à la carte- "Rastaman" Poolside bar with swim-up bar**- "Bob's Bar" Beach bar
- Various Restaurants
- "Green Island" Main restaurant with terrace
- "Kulinarium" restaurant, à la carte
- Steakhouse, à la carte
- "Luigi" Italian restaurant
- "Island Cove" Poolside restaurant
- Grill “Pepe’s Food” and Taco station "Tiko Tako"
- 24-hour front desk
- Accessible facilities
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Spa†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
† Fees may apply
- Children's poolChildren's swimming pool 76 m² with slides.
- Children's program, onsite
Common activities for children such as games, drawing, theater plays, movies projection and the like.
- Direct access to a beach
- Fitness center on-site
- General †Pickleball
- Gym †
- Hot tubThere is 1 outdoor hot tub.
- Motorized Water Sports †- Scuba diving school, certified PADI
- Parasailing
- Jet ski
- Glass Bottom Boat Excursion
- Sunset Cruise
Catamaran Fat Cat Excursion
Banana Boat
Water Skiing - Non-Motorized Water Sports- Windsurfing
- Snorkeling
- Kayaking
- Paddle boat
- Body boarding
- Intro scuba lesson in pool - Pool4 swimming pools 265/218/98 m².
- Sauna
- Spa †
- Golf †There is a golf course located within 10 miles of the property.
- On-site EntertainmentVarious musical and Riu theme shows
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8404 reviews
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Jan 16, 2025The room settings were great, the beach has too much seaweeds, I didn’t bother to swim, I just sit at the pool instead
The overall setting was ok, accommodation and entertainment was superb, the meal choices were unbelievable satisfying.
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Jan 16, 2025A great Riu Hotel!
Overall, a wonderful experience. There was a bit of a mixup with the schedule to have the mini bar in our room restocked every 2 days. On three occasions I had to check on it and ask for bottled water at the front desk. Also, I would like to know what product is sprayed around the resort? I would assume it is something to control the flies and bugs. But, I don’t think it should be sprayed while people are still around the pool and beach areas. There wasn’t any notice or signs around informing people when this was to happen, and we got caught in the middle of this once and it gave myself and my partner a headache and a cough.
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Jan 16, 2025Cockroaches, noisy aircon, power cuts.
Arrived late yesterday and found air conditioning sounded like a plane taking off. Had to leave it off all night. Shower adjustment broken. Then woke up to cockroaches in the bathroom in the morning. Got a room change- air conditioning sounded just as loud, fridge empty and room smells. Not a great start, 2 days into my 7 nights here and not sat on a beach yet. Now waiting because they have to double check what I’m saying is correct! Spoke to my TUI rep (she may as well work for Riu as she is no use to the holidaymaker) while trying to get a drink in the lobby and can’t get my drink as there is a power cut. Pity as this newly renovated property looks great but avoid coming here until their issues are resolved.
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Jan 16, 2025Negril never disappoints!
Just returned from a trip to Negril, Jamaica with my family and stayed at the Riu Negril hotel. My first visit back to the island in 25 years and the island was just as I remembered! The island is beautiful, the people are friendly and it is always a great time! I just have to say the Riu Negril hotel was great except for the Air Conditioning and the reservation service. My family of 9 was there for 7 nights and we weren't able to make a reservation at any of the restaurants for one night! We were forced to eat at one of the 2 buffets restaurants for every meal! For the price I paid, I felt like this was totally unacceptable! I could have saved a lot of money and stayed at an all-inclusive with just one restaurant! They also no longer offer room service. If you are looking for a great local guy that can take you any where you need to go, ATM machine, tours, local spots to eat and drink, A1 on the beach is your guy! He took care of my family and I during our stay. I have his contact number if anyone is interested? Jamaica is a beautiful place!
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Jan 14, 2025
lifts and boggie
I was shock to know that this hotel has no lifts, and I was given a room on the second floor and because of not lifts I had to change to a ground floor. My other shock was this hotel is on a large ground and there is not buggies to transport people who has mobility problems from one side to the other side of the hotel grounds. This is needed. I would like to point out housekeeping needs to be visited as 3 nights we have had request towels as our room only had one for two people to share and we were kept waiting for the whole day
- AdvisoryJAMAICA’S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: • All enclosed places (Restaurants, bars, lobby areas and rooms) • Public transportation • Work places • Government owned and occupied buildings • Health facilities including pharmacies • Sports, athletics and recreational facilities for use by the public • Educational institutions • Areas specifically for use by children • And places of collective use such as bus stops Persons may be fined or imprisoned
- AdvisoryGuests staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guests stating at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
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