Resort Details
- Asian restaurant
- BarsBeverages : Domestic beverages (alcoholic and non-alcoholic drinks) 24 hours a day
- Canarian restaurant
- RestaurantBreakfast: Varied buffet, live cooking stations and Continental breakfast
Lunch: Buffet with live cooking stations and assorted desserts and Grill in the pool area
Dinner: Buffet with live cooking stations, assorted desserts and Special evenings: twice a week.
- 24-hour front desk
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Currency exchange†
- Housekeeping - daily
- Internet services
- Laundry Facilities†
- Non-smoking rooms available
- Parking†
† Fees may apply
- Diving †
- Fitness center on-site
- Horseback riding †
- Nightclubs †
- Pool †6 swimming pools.
- Spa †
- Surfing †
- Tennis court †
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7029 reviews
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Apr 24, 2025Top team Riu and Tui
Done a week over easter. Family of 7 with 3 kids & 4 adults The hotel rooms, grounds and facilities were really clean. All staff very welcoming, very friendly. Food was very well presented with an abundance of choice. Theres large tables set for families so you can all sit together. The food served at the booking restaurants was really good. Fresh ground pots of coffee in the mornings. Drinks on tap including wine, beer, soft drinks and coffees to serve yourselves. The kids entertainment was brilliant, all kids singing and dancing, staff dressed up, if kids had been in Riuland during the day they all got on stage for a certificate. There seemed to be a lead guy, think hes called Martin, spoke to all kids in different languages, songs were in different languages so nobody got missed out, never done as much laughing. All the kids at the evening party got a Kinder egg and little choc eggs (thankyou). Loads to do during the day for both kids and adults. Theres a 5 aside pitch, tennis, beach volley, water polo and the magic carpet gets brought out over the pool so everyone and anyone gets a go so your basically running on water, really funny. The small pools for the toddlers are only 30cm deep so quite safe for, theres a small play park with a sand pit. (Across the road is a larger play park) Thers a big touch screen so you can scroll through and see whats on. Loads of sunbeds. Pools are large and not too deep. Loads of space to sit inside during the day and evening. We never saw anything untoward, good atmosphere. If you decide to go out through the side gates you need your card and cant get in after 11pm that way, you have to go through the main entrance The only thing I wasnt 100% with was the temp of the pools, we were told one was 20oC and the other was 25oC . The larger pool was rarely used as it was so cold, even at 2pm you might get one person doing a few laps, so bit sad really, you couldnt spend too long in the other one either as was just too cold especially for the kids. The white and rose wine is a bit acidic so I didnt bother with it. Theres also no trays provided for carrying drinks , not sure if this is to prevent greediness or waste, just means you may have to queue up a couple times. If the pools had been a better temp then Id have given 5 stars, was just too cold and we rarely went in, kids came out dithering. However it was a great week and anyone thats given a 1 star rating need to give their heads a wobble.
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Apr 24, 2025
Lovely hotel
This was our 2nd visit to the hotel and we enjoyed it just as much as the 1st time. The hotel is well positioned for walks and local amenities. The hotel was clean, friendly staff, plenty of food to choose from. Very comfortable beds, best I had slept in ages. Plenty of sunbeds even at easter holidays. The entertaimnent team work really hard and the shows they produced were the best I have seen. Tried to think of a negative, but all I could come up with were that the bath towels were a bit thin. We have now stayed at both sides of the hotel and both were equally as enjoyable, though the room over the bridge has a setteee which i preferred. Theres plenty to do at the hotel, my daughters took part in some exercise claases and the art studio which they enjoyed. I gave the value for money an average score as it was the Easter holidays so more expensive which is the case wherever you go. I would give the score a 4.5. Overall, we had a wonderful time, would be very happy to visit again and very happy to recommend.
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Apr 24, 2025A week in the sun
Made to feel very welcome. Have stayed at this hotel twice before and enjoyed everything about it. The food was good, the rooms were very clean, the staff were friendly and helpful and the entertainment was excellent!
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Apr 23, 2025A nice holiday, but wouldn’t return
Honest review of the Rui Parasio The good: The hotel is well positioned right opposite the each. The food, whilst repetitive, is tasty, hot and plentiful. There is always something to eat, even for the most fussy eater. The a la carte restaurants were nice, but still buffet style. The space is well kept and the staff work really hard. The entertainment is good, you can choose whether you want to watch the show, or listen to the singer. The bed was very comfy. The not so good: Despite choosing the hotel for a special anniversary, I emailed the hotel to ask for a nice room, we were put at the side of the hotel opposite the tennis court. When we got to the room, it hadn’t been cleaned properly, I found filthy towels in the drawers left over from the previous occupants. There is a large flat screen telly, but with no remote control. The rooms are basic but have what you need. The bathroom was fine, however our shower used to leak under the door and pool water. We also had an issue with the shower where it would scald you and then freeze you within seconds. We had someone look at it but they couldn’t fix it and with only 3 days left of our holiday we decided to deal with it rather than have the pain of changing rooms. My hairdryer tripped the fuse box when I was using it, so bear in mind if you’re bringing your own and you have a lot of hair to dry like me. This is a basic all inclusive. The drinks are cheap and not very nice (for me). I resorted to drinking the cava and then buying my own wine at the shop and taking it to dinner with me. The gym is very basic. There are a few running machines, a cross trainer and a handful of weights. However there are no open spaces to use the weights/do floor work. It’s tiny. We ended up joining a local gym, a 30 min walk away so that we could get our work outs in. Thank you Star Gym. All in all it was a nice stay at the hotel, but we wouldn’t return.
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Apr 23, 2025Customer service not as good as it should be
I have tried to contact this hotel via email and phone without success ,prior to booking I needed extra information but despite numerous attempts to contact the hotel they have NOT replied so am now looking at other hotels the Island poor customer service from RIU
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
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