Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- The GraduateThe Graduate Bar is a vibrant hub to meet mix eat and drink. Artisan crafted cocktails can be paired with world food snacks and there are gourmet pizzas and burgers cooked to order. There are great wines beers and spirits and a friendly efficient team to look after your every need whether you are visitin
- The LaureateThe Laureate restaurant is already highly regarded within Manchester vibrant dining scene. Menus are considerate to gluten free vegetarian and vegan diners serving a dynamic choice from world-class signature dishes to brick-oven-baked flatbread pizzas, all freshly prepared in its beautiful open kitchen.
- 24-hour room service†
- Accessible facilities
- Air conditioning
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Catering services†
- Children welcome†
- Cocktail lounge†
- Complimentary in-room coffee or tea
- 24-hour room service†
- Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Air conditioning
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Catering services†
- Children welcome†
- Cocktail lounge†
- Complimentary in-room coffee or tea
- Concierge desk†
- Continental breakfast†
- Desk with electrical outlet
- Dinner served in restaurant†
- Direct dial telephone
- Doctor on call†
- Dry cleaning†
- Early check-in†
- Executive floor
- Exercise gym
- Exhibition/convention floor†
- Express check-out
- Family plan†
- Fire safety compliant
- Food and beverage outlets†
- Front desk
- Full american breakfast†
- Full service housekeeping
- Gift/News stand
- Golf, Offsite
- Hair dryer
- Heated guest rooms
- High speed internet access for laptop in public areas
- Housekeeping - daily
- Individual Efolio available†
- Interior corridors
- Ironing board
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service†
- Lounges/bars
- Lunch served in restaurant†
- Meeting rooms
- Non-smoking rooms available
- Photocopy center†
- Private bath or shower
- Public area air conditioned
- Restaurant
- Room service†
- Safe deposit box
- Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Automated External Defibrillator (AED) on-site
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
If no 24 hour security, what are the hours?
Lighted parking area
Lighted walkways
Multiple exits on each floor
Private security available
Safety chains on guest doors
Secured floors
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Street side parking†
- Sundry/Convenience store
- Technical concierge†
- Tennis court, Offsite
- Train access†
- Translation services†
- Valet cleaning†
- Valet same day dry cleaning†
- Wakeup service†
- Wireless internet connection in public areas
- Business Center†
- Business Services†
- Conference Suite†
- Convention Centre†
- Copier†
- High Speed Internet Connection
- LCD/Projector†
- Meeting Facilities†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- On-Site Business Center†
- Overhead Projector†
- Slide Projector†
- Whiteboard†
- Wireless Connectivity
- Wireless Internet Connection
† Fees may apply
- Fitness center on-site †
- Golf †
- Tennis court †
- Arndale Shopping Centre
- Emirates Old Trafford Lancashire Cricket Club
- John Rylands Library
- Manchester Art Gallery
- Manchester Museum
- Museum of Science and Industry
- Whitworth Art Gallery and Park
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
861 reviews
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Jan 13, 2025Excellent hotel with fab breakfast offering
We used the hotel while hosting a conference at the Alliance Manchester Business School. The staff were very friendly and polite - able to help expertly with all our needs. The condition of the hotel was excellent and I particularly enjoyed the breakfast offering for vegetarians.
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Dec 31, 2024Unwelcoming and misleading members of staff who made us feel like we were criminals when trying to check in!
Our experience at this hotel on Christmas Day was absolutely appalling, and even more disappointing given our loyalty to Hyatt. We are long-time Hyatt members and have been using this hotel for four years, both domestically and abroad, including previous stays where we had no issues. However, this time, we were treated in a manner that was completely unacceptable. We arrived with our two young children (ages 4 and 2) and a confirmed booking for a King Room, as we had done the previous year. We regularly request an extra bed for the children, relying on the hotel’s own response to a similar inquiry on Booking.com. In their Q&A section, a family asked if they could book a King Room with two kids, and the hotel affirmed this by replying with the price for an extra bed. This gave us confidence that our booking was appropriate and in line with the hotel’s stated policies. Upon arrival, however, we were told by staff that they had been “watching our booking” because their manager had flagged us from the previous year, claiming we had not mentioned our children during the booking process. This statement was deeply unsettling and made us feel targeted and unwelcome, as though we were being singled out by the hotel. We explained, as we had done the year before, that our children are too young to stay in a separate room. The prior year’s issue stemmed from the booking site only showing options for two rooms—an arrangement unsuitable for our family. I even showed the manager the Booking.com Q&A where the hotel confirmed that families with children could book a King Room and request an extra bed. He dismissed this outright, saying the information was “outdated.” When I pointed out that leaving such misleading information online would result in other families being accosted at check-in and pressured to pay extra money, he brushed off the concern entirely and repeated that our only option was to pay an additional £260 for a connected room, even if we didn’t use it and the children stayed in our original room. This made it clear that the hotel’s concern wasn’t truly about health and safety, as they claimed. If health and safety were such an issue, why would the children staying in the original room be acceptable, provided we paid for an unnecessary extra room? The inconsistency between branches - where we have previously been welcomed into other Hyatts with 2 young children - and lack of transparency is infuriating. Ultimately, the situation became so distressing that we had no choice but to leave. My husband stayed at the hotel alone, while I had to take our two young children to a relative’s living room, where we spent Christmas for two nights. This caused immense stress and completely ruined what should have been a special family holiday. Given our loyalty to Hyatt and years of staying at this particular hotel, this experience was deeply disappointing. The management’s dismissiveness, lack of professionalism, and refusal to take responsibility for misleading policies online were appalling. I strongly caution families against staying at this hotel if they expect honest communication or reasonable customer service. After this experience, we will not return to this hotel and are reconsidering our Hyatt membership entirely.
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Dec 28, 2024A great stay.
This is a lovely hotel. Very clean. Well taken-care of and the staff is great! they were very helpful. Two in our party have celiac, and the staff made sure to provide food that was GF. They also helped us navigate the city, as it was our first time in Manchester.
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Dec 27, 2024
Fabulous Hotel
Our first experience of Hyatt. Excellent hotel. Very much enjoyed our 2 night stay. A little out of city centre but worth the walk to stay in this lovely hotel. Rooms were of an excellent standard and hotel staff service was of a high standard. Would stay again and recommend to others.
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Dec 24, 2024
Quick get away for 2 nights
The hotel is very good, but a bit business like.. the staff are very friendly and helpful. The rooms are spotless and everything worked in the room. The only thing that let the hotel down was the lack of late night food available. I would say again though.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies: No charge for children 12 yrs and under when sharing room with parents.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 12
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.