Resort Details
- Various BarsSea Soul Restaurant & LoungeRelax while enjoying views of the sea and listening to the live music of the Sea Soul Restaurant & Lounge during lunch or dinner. This is the place to savour fresh seafood such as lobster, crab, oysters and mussels. Or, if you prefer, watch the sunset while having a smoothie, a soft drink or a cocktail from our menu.
- Various RestaurantsPoseidón Gourmet RestaurantEnjoy a unique culinary experience at the Poseidón Gourmet Restaurant. The head chef, Jose Miguel Barrera, and his team use only exclusive ingredients from the area to prepare dishes as mouth-watering as ingot of foie gras with spiced bread, or braised sea bass on a bed of baby beans with ham, cockles and the fresh sea air.Dress code: gentlemen are kindly asked to wear long trousers and avoid sleeveless shirts.
Portofino Italian RestaurantAt the Portofino Italian Restaurant, you can savour our focaccias, bruschettas, mozzarella, fresh pasta, seasoned meat and fish dishes, etc. and, of course, our oven-baked pizzas! If you come in the evening, you can also experience the magic of our live cooking demonstrations.Dress code: gentlemen are kindly asked to wear long trousers and avoid sleeveless shirts.
Zeus buffet restaurantSkip your diet, you’re on holiday! From 7:30 a.m. onwards, you can try anything you fancy for breakfast at the Zeus restaurant buffet. In the evening, discover our chefs’ secrets as you watch them cook right in front of you during the show cooking. In addition, there are six international buffets with smoked dishes, cold meats, seafood, cheeses, pâtés, salads with vinaigrette, roast meats, and much more… And for those with a sweet tooth, there are homemade desserts, a white or dark chocolate fountain, and the pleasure of watching how a hot dessert is prepared live every evening.Dress code: gentlemen are kindly asked to wear long trousers and avoid sleeveless shirts.
Barbacoa RestaurantIf you come to the island with a list of typical Canary Island dishes you’d like to try, this is the restaurant for you. In the Barbacoa restaurant, you’ll find typical local produce on the snacks and lunch menu. We suggest you try the black potatoes with red and green mojo sauce.This restaurant is not included in any of the hotel’s board types.
- Exercise gym†
- Liquor store†
- Parking†
- Pool†
- Spa†
- Wireless internet connection in public areas†
- Convention Centre†
† Fees may apply
- Children's pool †
- Pool †
- Water activities †
- Golf †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5031 reviews
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Jan 16, 2025Such a shame
We have been coming here for around the last 12 years or so once or twice a year the hotel is now looking and feeling tired. The staff as always are fabulous but the hotel has dropped from a five stars to four stars probably because the all inclusive has become buffet only such a shame as we love the place .
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Jan 14, 2025A hotel with great potential but not exploited
The hotel has an incredible location directly on the beach of Fanabe. Food is amazing with top chefs. However the heated pools are frozen with water at 18 degrees and unusable. The rooms are being renovated but with criteria of absolute poverty. The management of the hotel needs to be completely reviewed. We were stuck in the room because the door handle came off. It took them 20 minutes to "free us". No one who is there apologized for such a deplorable fact. The check in takes very long, more or less like at the post office... Very unpleasant because the hotel is potentially formidable. Iberostar in this case has really fallen to an unacceptable level: price-quality not convenient at all.
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Jan 13, 2025High quality, great facilities staff and food
Have been to a number of five star hotels but this has been the best. Very clean , good size rooms , comfy bed, very happy staff and food is out of this world. We went half board and compared to what we would pay for a single main out great value . Huge salad bar with changing specialities , cooking station with meat fish or pasta and many other dishes. The dessert selection about 40 plus numerous petit fours or cheese was incredible. Breakfast equally good. Really enjoyed the aqua gym and loads on if you have kids. Despite its size 350 rooms over 5 complexes it has never felt crowded despite being fairly full . Portofino restaurant extra cost was fabulous and on my husbands birthday they decorated the room. Incredible stay. Entertainment every evening if you like this. Very impressed
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Jan 13, 2025
Amazing couldn’t fault the hotel location was superb beach front definitely would visit again brilliant holiday enjoyed
We recently stayed in this hotel and the service was 2nd to none especially Daniel who works in the main lobby bar made our stay amazing the staff work extremely hard to make your stay enjoyable the breakfast was ok and pool and sunbeds were really clean there was alot of the sunbeds so never any worry about getting 1 I would recommend This hotel
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Jan 12, 20251-Star Review
1-Star Review I was deeply disappointed with my stay. The carpets in the hallways are at least 25 years old, threadbare, and honestly look like they belong in a haunted hotel. The lift was out of order, which was incredibly inconvenient, and the rooms were fundamental, with little to no effort put into comfort or aesthetics. Overall, it felt like the place hadn’t been updated in decades. It is not worth the staying for the money
- Check In: 3:00 PM
- Check Out: 11:00 AM
- General Policies:
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information: Room taxes are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Groups Policy: Iberostar will accept a maximum of 8 rooms traveling together to be booked as individual bookings. Any group of 9 rooms or more requires a traditional group contract. If your group unexpectedly exceeds 8 rooms, it is your responsibility to notify ALGV immediately, at which point the group will be converted to a contract based on Iberostar's current day group rates and cancellation policy. Failure to notify ALGV of large groups can result in the forfeit of the group. If you know in advance of making any bookings that your group will exceed 8 rooms, please reach out to ALGV for assistance.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.