Resort Details
- Cigar BarA cigar bar where guests can pair the best selection of cigars with a cocktail for a unique experience.
- El FogonAll the flavors of traditional Italian dishes in this specialty restaurant for dinner and during the day, enjoy a variety of dishes in this renovated space.
- El Museo
This restaurant is a favorite of fans of French cuisine. Open from daily by reservation.
Gentlemen over 18 must wear long pants and shirt with sleeves. Furthermore, this restaurant is exclusively for those over 12 years of age, which allows couples to enjoy a tranquil dinner.
- Fogón Mediterráneo
Pamper your palate with delicious Mediterranean cuisine in a unique environment. Open daily by reservation.
- Fogón Steak House
Favorite place for meat lovers. Live the experience of a memorable dinner where your company will be a delicious cut and a delicious glass of wine. Open daily by reservation.
- Jambalaya
At this A la carte specialty restaurant you can enjoy real top quality and unique New Orleans-style Creole cuisine. Open daily by reservation.
- La Pagoda and La LagunaBuffet restaurant with a variety of specialty dishes in a place totally renovated.
- Laguna Pagoda
This is the hotel’s main buffet and offers a variety of international dishes. During the week there are theme dinners. Open for breakfast, lunch and dinner. And for night owls, it is also open later with a range of snacks.
- Lemon & Spices RestaurantsRelish in a special selection of innovative and healthy dishes made with care and respect from fresh, natural and local ingredients. Enjoy a truly authentic culinary experience!
- Lindo Palapa Restaurant
This restaurant-snack bar offers breakfast and lunch in the pool and beach area.
- Star cafeA new cafe open 24-hours, offering a gran variety of coffee drinks, snacks and sandwiches to enjoy at any time.
- Taki-toEnjoy authentic Mexican tacos at Taki-to, located in the Playa Paraiso Shopping Center.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Golf†
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Center†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Children's pool
New Aqua Park for families:
Presenting the new and spectacular 34,000 sq. foot Aquapark at the Iberostar Selection Paraiso Maya and Selection Paraiso Lindo in the Riviera Maya, Mexico.
With 7 waterslides that stretch over 190 feet in length, this is the perfect addition to this family-friendly, beachfront resort. While parents lounge poolside with a drink in hand, kids have a chance to let out their energy in the new 30 foot tall water slides, coupled with a pirate ship (for 6 to 12 yrs old) pool and beach area for the next play adventure
- Children's program, onsite
STAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.
· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.
· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.
· Record short films, become a journalist, publicist or the stars of an improvised video.
· Discover the inner artist by working with clay.
· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.
· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.
· Learn how to get a hard-boiled egg into a bottle or experiment with colors.
· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:
On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights
What's New!
Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
- Direct access to a beach
- Fitness center on-site
- Golf †
- Hot tubThere are 2 outdoor hot tubs.
- Motorized Water Sports †
That’s how those who enjoy aquatic activities will feel since there are even more activities available. The clear waters of the Caribbean are the perfect place for sports (extra charge) such as jet skiing, parasailing or the banana boat. The diving center associated with the hotel, CDC Padi GOLD Palm Resort, run by Dressel Divers International, organizes diving and snorkeling as well as a wide variety of aquatic activities.
- Non-Motorized Water Sports
- Pool
There are 7 pools on-site including a lazy river, kids splash park, and the only wave pool in the Riviera Maya. This property has swim-up bars.
- Spa †The best way to relax is to unwind at this world-class spa which offers a variety of natural treatments and hydrotherapy.
- Teen programs †
- Teens disco
- Eagle Star camp - 13-17 years old
- Tennis court
- Water activities †Aquafun (waterpark)
Slide into Fun with the new water slides of Aquafun.
- On-site Shows
Live nightly shows in theater/disco/casino
- Sports
Without leaving the hotel premises
Within the hotel grounds, guests have the option to engage in multiple sports activities: aerobics, archery, riflery, basketball, bike tours, beach volleyball, billiards, bocce, petanque, catamaran sailing, soccer, gymnastics, kayaking, water gymnastics, scuba-clinic, snorkeling, table tennis, windsurfing, and more!
- On-site EntertainmentThe IBEROSTAR Paraiso Lindo hotel offers a thousand ways to keep the whole family entertained. With bars and clubs for parents, pools and live nightly shows for teens and of course, the Kid's Club & Teenie Club, where children and teens will be entertained all day. Not to forget the fantastic beach where everyone can have fun.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9374 reviews
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Apr 25, 2025Great time!
The shows and costumer service was great. It was fun for the whole family and there is so much to do everyday. The hotels were nice and the pool and the beach are so relaxing and great. Valeria on the entertainment team was very nice and she told us to go to the shows every night and it was worth it!
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Apr 20, 2025Don’t waste your time.
Iberostar has changed dramatically since COVID. We have been here many times before COVID and recently returned in December 2024. We will not ever be returning after this vacation. To start, coatís are all over the beach, garbage cans, and will go through your beach bags to get any snacks stored in there. Very unsanitary and nobody in the staff does anything about this. The beach chairs are broken and falling apart. If you lean back, the chair falls completely or you will sink through the chair. These need to be updated desperately. If you have a dairy allergy- good luck. I was told a latte with almond milk was not possible every morning. Almond milk is available to get, but if you want a latte or cappuccino with almond, then you aren’t getting it because the coffee machine is always broken. Everybody from the Maya hotel comes to the lindo buffet, but there isn’t any extra food or accommodations to handle this amount of people. I am not sure why the Maya hotel guests never eat there, but there should be extra food quantities if they are allowed to all swarm the Lindo buffets. Lastly, when we arrived for our transportation pick up they informed us that the van left without us. We received no phone call, text message, or email that transportation arrived early or was leaving. They ended up making us pay a taxi to take us to the airport. I personally think they have taxis ready on the side and let the transportation vans leave early without guests because the taxi was ready to pick us up in minutes. It’s a business for them and they don’t care about their guests anymore. Caution when booking a vacation here.
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Apr 19, 2025Resort has gone downhill - overcrowded and understaffed
We had previously been to this resort 6 years ago with some other families and were happy with the experience (especially for kids) so decided to return. The resort is well-maintained and looked as we’d remembered it, with the welcome addition of a water slide park! Our room was great with a king bed and a cool bunk bed that transformed out of the couch. From the beginning though, it became apparent that the resort has lowered their staffing levels, which really diminished the experience of the resort. Some examples: despite the resort being full, many of the restaurants at Lindo and the adjoining resorts were closed. There were very long lines at the buffet at each meal, and many popular food items were empty for the duration of the time we were having our meal. Bar areas that previously had 3 servers now had 2, and where there were previously 2 L, there was often only one server. Be prepared to wait in a line for 5-10 minutes to get a drink at any of the pool or beach areas. There was also insufficient staff to clean up the food and drink garbage. This was especially bad at the beach, where by the end of the day it looked like a garbage dump from the food people ordered at the snack shack. The wind blew half eaten hamburgers, fries, napkins, plates and cups all over the place. More frequent collection would have limited this problem. The other surprise was how bad chair ‘reservations’ were at the pools and beach, it was ridiculous. One day we were only able to get to the pool by late morning, and there were literally zero chairs available at any pool or the beach. That’s not to say that they were all being used, but they may have a flipflop or a beach toy ‘reserving’ the chairs. Of course, people would eventually remove these items, and this let to heated arguments when the owners of these items eventually showed up. One argument just about turned into a fistfight. The resort has signs discouraging reserving chairs, but there is zero enforcement. The final annoyance was the concierge. They have exactly one job - to convince you to attend a breakfast where the resort tries to sell you a membership. Ask them for any help (restaurant reservations, etc), and you will get a sales pitch. They also come around the pools to pitch to you, which is very annoying. At the end of the day, it’s not a bad resort, it’s just not very good compared to the past, especially for the prices they charge
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Apr 16, 2025
Horrible! Horrible! So glad we are not going there for my daughter's wedding. Dodge a bullet.
Beyond horrible. Can't really express how bad it was. The food was raw, cold and not edible. Could not get into any of the restaurants they advertise. We were starving all week. Service is horrendous..not a five star or even 4. Rude time share people!
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Apr 15, 2025
Not what we paid for
Booked this resort and the rooms months back with my brother SPECIFICALLY cause we were able to pick our rooms. My brother and my wife selected rooms right next to each other with all of our kids so we could be close. We get here and My brother‘s room is read, but ours isn’t. No biggie its only 11 am. Then while at my brothers room, we watch the couple in whats supposed to be our room check out! We come back by my brother’s room about an hour later and they’re in there cleaning the room. About two hours later we go to get our room and they have us in a totally different building because according to them they wanted to upgrade us because our room would have a walk theough to our children’s room! Even though our wristbands were able to get us in either room and we don’t need a connecting door. So now we’re in different buildings than the rest of our family and the best they could do is give us another room in the same building as my brother, but on the opposite side where our rooms wouldn’t be connected or next to any of our family, including our kids room. Additionally, we specifically picked third floor rooms for less of the echo in the base that tends to come with the loud music at a resort but no, we’re on the first floor and the DJs booth is pretty much right out our window which is blaring right now so probably at 9 o’clock every morning it’s just gonna be thump, thump thump! Never again will I book with Iberostar. We come to Mexico twice a year and have never had anything like this. Guess it’s back to RIU!
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 32.57 MXN (approx. $2.50 USD) Eco tax, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Iberostar Hotels & resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.