Complete buffet breakfast.
- Complete buffet breakfast
- Buffet dinner
- Does not include drinks during dinner
Resort Details
- Cosmopolitan barA refuge at any time of day
Timings - 10:00–00:00
Enjoy a coffee or a mojito in the most refreshing, relaxing way you could imagine. You can come and go as you please – it’s open from morning until midnight – and you can take advantage of the air conditioning during the hottest hours of the day. - Formentor restaurantInternational and Majorcan cuisine
Breakfast: 07:30–10:30Lunch: 13:00–14:30Dinner: 18:30–21:30
Enjoy the restaurant’s international cuisine as well as its traditional Majorcan dishes. We suggest you don’t miss out on the marinated salmon or the seafood-themed night. We’ll take care of the rest! Cool down in the air conditioned restaurant, on its covered terrace or on the Sea Soul terrace, where you can look out to sea while eating your breakfast or dinner. - Sky BarViews to the far horizon
Timings - 10:00–22:00
This bar is located next to the suspended pool, on the eighth floor – one of the few of its kind in the world. Go up to the top of the building and be a part of a picture postcard image. Order whatever you fancy; only the stars will see you. - The Origin Beach Soul RestaurantA few steps from the beach
Timings - 17:00–01:00
This new restaurant’s focus is on local, organic products. Its menu boasts Mediterranean-inspired cuisine with an international flair. Beyond the menu itself, the goal of this space is for you to have more experiences—a sunset, DJ sessions, romantic private dinners—or simply to relax and soak up the sun. It’s one of the most charming places in the hotel to enjoy light and healthy gastronomy.
- Golf†
- Internet services†
- Meeting rooms†
- Spa†
- Water sports†
- Please contact the hotel for additional information.
† Fees may apply
- Diving †
- Golf †
- Snorkeling †
- Spa †
- Surfing †
- Water activities †
- Water-skiing †
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
819 reviews
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Apr 23, 2025A perfect long weekend away ☀️
We chose this hotel as we went for a long weekend and wanted to be fairly close to Palma but beachfront. Great location in Can Pastilla. We got a taxi from the airport to the hotel which cost €17 and took about 10 mins. We had already chose our room ahead on the iberostar app and had booked a premium terrace pool view room 113 and it was perfect. The private sun loungers were the best and would choose the room type again. We went half board as good value for money for the evening buffet and again glad we did. Just charged our drinks to our room each night. Breakfast and dinner buffet both lovely and lots of choice. We visited Palma and the bus stop just outside the hotel (Number 25 🚎) took you to the cathedral for €2. Lots of building work going on in Palma and they were preparing for a boat show so a lot closed off but still could walk it. Had lunch in Hard Rock Cafe and watched the world go by. Outside the hotel the beach is closed off for maintenance but just a short walk and open again. Walked all along the beachfront and lovely and flat lined with bars and restaurants. We got the bus back to the airport (Number 2a) for €5 from the bus stop just outside the hotel. Weather fantastic but definitely needed a hoody for the evenings as chilly!
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Apr 21, 2025
Perfect
Brilliant hotel, adults only with lots to do in the area. Staff were excellent and accommodating in every area. View from the room were superb and the environment was clean and inviting. Food was great we went on a HB basis. Lots of bars and restaurants locally if needed. Palma is a bus ride away, around 20 min only a few euro. Lots of place to hire bikes and a stones throw from The beach. Short distance from Palma airport.
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Apr 20, 2025
Great experience
Beautiful hotel, lovely staff. It was my bday and I am vegan. The hotel didn’t have a vegan cake so they went out of their way to organise one. Also they answered all our questions so patiently and so well. All the Staff was excellent - Fabrioza. thais and Chrysoula. Chrysoula took sooo much care of everything we needed and everything relayed to the birthday cake and celebration. The attention to detail was great. I have stayed at other IHG hotels before but this particular one had excellent customer service really thank you to the 3 people mentioned above. I Hope the hotel is able to give all of them, especially Chrysoula some special recognition. They really deserve it.
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Mar 15, 2025Good hotel in a lovely area
There are LOTS of positives: Beautiful and clean hotel, close to the airport and the beach. Food is great, there is a wide variety for both breakfast and dinner. Every day for dinner there is a different theme with dishes from a specific country (Spanish, Italian, Mexican, Japanese etc) plus some regular dishes and salads, plenty of desserts and fruit. Restaurant staff were super. A la carte restaurant and cocktail bar Origin is great. Staff working at the pool were brilliant. Cocktails at the pool bar are really good. Rooms were nice and really clean. On each floor there is a water & ice dispenser. The hotel is in a lovely area with plenty of shops and some really good places to eat/drink like Al Faro and Bikini Beach. However, there were also some negatives: 1. Reception/Chrysoula We are a family of 4 and we booked 2 rooms. Before our arrival, we already completed the online checkin and indicated who was going to sleep in which room, and provided all our passport details. However, when we arrived, we had to do everything from the beginning. What was the point of offering an online checkin if we had to do it all over again? Anyway, while a very pleasant receptionist was checking us in, another receptionist Chrysoula kept interfering. First she made an inappropriate question/remark in Spanish to her colleague why we were not speaking Dutch (some family members have Dutch passports but we are a family of mixed nationalities), which I understood but did not react. The colleague asked us if we wanted to speak Dutch or English, we chose English. Then we were asked who was going to be in which room, and while giving our preference (this should have been in the system already after my online check in) Chrysoula decided to interfere AGAIN, giving her opinion how we should be split in our two rooms and who should sleep with whom. I did not react or correct her at the time but I feel it is important for her to learn not to be intrusive. Chrysoula does not know every family situation, nobody asked her opinion, she was not the one checking us in, yet she kept interfering in an inappropriate way. This was unprofessional and totally unnecessary, and it totally ruined the experience for me. 2. Shower The shower in both rooms was leaking. In one room it was leaking front AND back so the water went everywhere, also under the bed. I informed the Reception and showed them photos. We were told 2 times that they would send someone to check/repair this but that actually never happened, so we were using towels to dry the floor every day. This was inconvenient, but not as upsetting as the unpleasant experience with Crysoula. All in all, we had a pleasant stay.
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Oct 22, 2024
Jewel in the palm of Palma!
This hotel is stunning! The customer service is like nothing I have ever experienced before. The staff are pleasant, consistently, and go out of their way to help. The breakfast staff are so friendly especially the lady with the auburn short hair. A smile and a wink every morning. Luna on reception desk helped me with several queries! If you’re considering a trip to Palma this hotel is easily accessible to the city, and has a lovely ambience. It’s also spotlessly clean. The half board, which we had, was unbelievable good value. Fresh fish salads meats all prepared and something to suit everyone. The ginger and white chocolate cake for dessert will leave you wanting more. Excellent food in this hotel . To conclude, we are Definitely coming back. Five stars here and more from us.
- AdvisoryThe Municipal Government of the Balearic Islands will be charging an Eco-Tax of 3 EUR (approx. $3.18 USD) per person, per night. This amount is not included in your vacation price and will be collected at the hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)
Groups Policy: Iberostar will accept a maximum of 8 rooms traveling together to be booked as individual bookings. Any group of 9 rooms or more requires a traditional group contract. If your group unexpectedly exceeds 8 rooms, it is your responsibility to notify ALGV immediately, at which point the group will be converted to a contract based on Iberostar's current day group rates and cancellation policy. Failure to notify ALGV of large groups can result in the forfeit of the group. If you know in advance of making any bookings that your group will exceed 8 rooms, please reach out to ALGV for assistance.
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