MELIA ATHENS

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2935 reviews

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  Central Location - no 4 stars Standard

  Positive comments first: The hotel employees are nice and dedicated. Service staff in the breakfast area - especially Sara - did a great job and house keeping/cleaning was excellent. Not to forget, the view from roof top area (Fitness room as well) to Acropolis awesome. But we also have to comment: It was more than annoying that air conditioning in our room couldn`t be fixed during our 7 days stay. We had 24°C during night and couldn`t open windows. Although we have had booked an expensive VIP Access room in the upper floor, we weren`t offered an alternative room or at least a small compensation of some kind. And our worst experience: We lost money from our room safe!!! Staff at reception were polite but not helpful. We rather were indicated, that we may have "lost" the money somewhere else!! Thus our strong recommendation for a stay in this Melia Athens: DON`T leave money in your room safe.

  Dec 01, 2024
• 

  Lovely 4 star in downtown Athens.

  Superb hotel in downtown Athens. Lovely staff who are very helpful and welcoming. Definitely worth a visit. Rooms are a decent size and very well equipped, jacuzzi bathroom/full shower, comfortable beds and a full size mini bar. Handy for down town but also a short uber/taxi ride away from all the attractions. Well worth a visit and will be back!

  Nov 28, 2024
• 

  Thank you Melia Athens !

  I try to be a Marriott loyalist. However, Melia Athens has completely blown me away and questioned if the Marriott loyalty benefits are really up to par with other hotel chains. We were welcomed warmly at Melia Athens and were already assigned rooms so check-in was a breeze. We had booked through BA holidays and had the supreme experience included which includes a jacuzzi and a higher floor. I would recommend this. Everything during our stay was perfect and this was despite us not getting to enjoy the rooftop pool due to a shortage of time and a packed itinerary. The breakfast which was included for us was plentiful and had all palates and preferences covered. The room was quite big and had a lot of wardrobe space but the highlight was the bed which was perfect. We liked that they provided a complimentary bottle of water and replenished it everyday. Special thank you to Maria Berisa and her guest experience team who ensured that our special occasion was celebrated absolutely perfectly! Thank you Maria for coordinating so well and ensuring all of our needs were met and exceeded. Would highly recommend Meliá Athens and we hope we get to come back soon !

  Nov 14, 2024
• 

  Friendly central hotel with good facilities

  Melia Athens is a great hotel for an Athens stay. It has got facilities like the spa, where I had a great massage, and the rooftop terrace with a swimming pool, bar, and views over the city. The room was an upgraded one so it's pretty big and has a jacuzzi bath. The decor is quite plain and perhaps a bit old-school (lots of wood panels) but well-maintained. The reception gave a warm welcome and since I was staying for the marathon they had made an information sheet and were starting breakfast extra-early on marathon day which was a great touch. The housekeeper came to the room in the evening to prepare the it for sleeping. I'd seen reviews about it being a sketchy location near Omonia square but this area is, I think, no more sketchy than most other neighbourhoods in central Athens so don't worry. It's a convenient location for the metro and a walk to some sights (Syntagma 20mins, Archeological Museum 5 mins). The area though isn't very touristy so there aren't too many restaurants or bars nearby.

  Nov 13, 2024
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  Good location and pool. With some improvements this hotel would deserve a higher rating.

  A good location for walking to attractions or getting the metro. We felt safe in the area Cannot comment on breakfast as we booked room only and ate breakfast in various locations around the hotel (much cheaper!). We ate 2 lunches and dinner one evening by the pool and the food was delicious but a little over priced. The room was a good size (had superior) with blackout curtains and faced the street over the entrance. We had some street noise but this is to be expected. There are obscure windows in the bathroom which could wake up other occupants in the room at night when the light is switched as it shines brightly through. The bathroom, whilst a good size with lovely Rituals shower gel etc, needs a good clean/repair. The hose to the shower was black at the bottom - clearly not been cleaned in a long time and the whirl pool bath nozzles contained residue (perhaps mould or old soap). When you filled the bath (never did get the whirlpool to work), some of the contents around the nozzles, floated in the bath water - not pleasant! Also the wash basin had an odour and I wonder how often the drains are cleaned. I requested a kettle which was promptly delivered but without cups but these were quickly sourced. For the first 3 days the cups were not cleaned or renewed. On the 4th they were removed and not replaced. I requested new ones and eventually collected them myself as they were taking so long to arrive. Similarly my water glass was not washed all week! They tried to charge for an item from the minibar which we did not have. This was taken off the bill after a conversation and I had to sign something to say I hadn’t had it. Check in was more friendly than check out and we were not asked if we’d enjoyed our stay. I would stay here again for the convenience and the wonderful pool and view from the rooftop. However Inwould ask to see the room and especially the bathroom before unpacking!

  Oct 22, 2024