Resort Details
- Various Bars- Lobby Bar I Alhambra- Lobby Bar II Marien- Bohio Bar- Swim-up Palmeras- El Mirador Bar- Sport Bar “Strikers”- Disco Bar “Hurricane”- Theatre Taino Bar
- Various RestaurantsBuffet Alcazar :BreakfastDinner**
La Hacienda:Light Lunch (a la carte)*
Via Veneto (Italian)*
Tokio (Japanese)*
Paris (French)*
La Hacienda (Mexicano)*
Marenostrum (Fish & Meat)*
Rincón Criollo (Dominican)*
Marenostrum Beach Restaurant :Continental BreakfastBuffet brunch with champagneLunch buffetSnacksPizzeria “Don Simon”Marenostrum Restaurant: Evening snacks
Via Veneto, Paris, Tokio, La Hacienda & Rincón Criollo are NON- SMOKING restaurants. *All specialty restaurants for dinner have a Dress code: Casual-elegant. Ladies: No tank tops, shorts and beach sandals. Gentlemen: No sleeveless shirts, shorts, beach sandals. **In the Alcazar men are required to wear shirts with sleeves. The guests receive upon arrival pre-arranged invitations per room for our specialty restaurants according to the number of nights that the guest is staying.
- 24-hour front desk
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym
- Game room†
- Golf,Offsite†
- 24-hour front desk
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym
- Game room†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Pool
- Room service†
- Room service - limited hours†
- Safe deposit box
- Spa†
- Tour/sightseeing desk†
- Civil ceremonies & renewal of vows packages available ($). For more information, please contact: caribe.weddings@occidentalhotels.com caribe.bodas@occidentalhotels.com
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsiteMini-Club (4 - 12 years) opens daily. Mini disco is open daily at the theatre.
- Direct access to a beach
- Fitness center on-siteFree weights, resistance equipment; open daily
- Gambling †International Casino on premises; open daily
- General †LAND SPORTS:Mini soccer field, rock-climbing wall and circus trapeze. Boccia, badminton, aerobics, table tennis and other indoor games, 3 lit tennis courts and 1 Basketball court. All activities are subject to demand and weather conditions.
DAILY ACTIVITIES:Each day’s schedule of activities is displayed in the Lobby Bar and by the poolside.Evening shows featured by our dynamic entertainment team.
NIGHT CLUB:Open nightly, For adults only Once a week there is a family The discotheque is NON SMOKING
- PoolThere are two (2) spectacular pools in the property.
- Spa †
- Water activities †Beach and pool volleyball, water polo, water basketball. Introductory lessons of Scuba diving with instruction in the pool included with equipment. There is a charge for dives and additional lessons ($), kayaks, windsurfing (lessons $) and sailing (only with guide) at the hotel beach are included. All activities are subject to demand and weather conditions.
- Golf †Golf packages available at reasonable prices (5-40 min from Hotel), for more information please contact Ext.4507
- On-site EntertainmentDaily changing entertaining evening shows, including the Barcelo Spectacular, Night Fever Show, Tropical Show, Fascination Show and the Flying Trapeze.
- HigüeyNearest city
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17370 reviews
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Jan 16, 2025amazing experience at occidental
the resort is beautiful, the hotel is very clean, took my family here and they enjoyed it a lot. The entertainment team is amazing the entertainers like coco, sebastian, coffi, Pepa Victor, Omar, Carmen, Kenya, mama Ines, panda 🐼 los dj super
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Jan 15, 2025Terrible spot for family vacation. I DO NOT recommend this hotel.
I do not recommend it. You cannot rest here. It is a very old hotel with stripped-down rooms and severe infrastructure damage. Even after paying extra for a better room, we were assigned one that had leaks, and the bathroom flooded. The food tastes greasy because everything is overly fried. They do not allow you to purchase affordable tours on the beach due to a monopoly held by a woman inside the hotel who is quite rude. The beach was nice, but I would rather go to RIU Hotel.
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Jan 14, 2025Honestly Surprised
We booked Occidental Caribe last minute, first week of January. The price was great, so we decided to risk it. We had read the reviews and saw the rating assigned to this resort but we have been to the Dominican many times and knew that it probably wasn't as bad as we had been reading. And we were right. Ill start with the bad. This is an older resort and you can tell. Rooms: Our first room we were given was 30 degrees celsius because the AC was broken. The sliding patio door also did not close. They offered to fix it, but we opted for a new room with an ocean view for $100USD extra. It was WELL worth it. The view of the pool, beach and ocean was phenomenal. The rooms are very dated, but the AC worked and the bed was very confortable. The showers had very low water pressure and sometimes hot water. But you don't go to Punta Cana to hang out in your hotel room. Food: The a la cartes were actually pretty good. We ate at the Japanese (twice), Dominican and mexican. All were fine, with some great variety. The Buffets are not the worst either. Morning buffet had plenty of fruit, donuts, meat, cheese and of course several omelette stations. Lunch and dinner buffet were fine as well. I can see how some of the more picky eaters may have a problem with how food was displayed or kept out, but you can always find something to eat. They had a grill going every night for chicken, beef and pork. Pasta station as well. The buffet by the beach was not great, but we were too lazy to walk all the way to the main building. The beach buffet didnt have much, we ate mostly rice and beans and the odd hamburger. It was handy to walk 20 feet from our beach chair though. Pools: There are 3 pools. South end pool is the party pool, with loud music, swim up bar and acitvation teams. very busy and not great for relaxing. The middle pool area is for the kids. And the north end pool was very large and very relaxing. This is the pool in front of the Mexican restaurant. Easy to get seats every day, sun all day, and a bar right next to it Juan at this bar was an amazing guy and great to talk to. Beach: You simply cannot beat it. The beachfront of this hotel is massive, with crystal blue water, soft white sand, and many many beach chairs. Pristine beach, warm water and not too many vendors selling things. Lots of shade under the palm trees as well. Atmosphere: There are two main lobby bars. The North end lobby bar is the busier one as most of the evening activities happen there. The layout of the lobby and bar area isnt great but it does the trick. When we went, it was VERY busy. Every night was a party with live bands, karaoke, dancing, and fire breathers. Everyone was very friendly and the place was lively til 12 most nights. Bar staff are very attentive and very friendly. Always smiling and always greeting you. Even though this hotel is rated #49 our 51 in Punta Cana, it really doesn't feel like it. 99% of the staff are smiling, singing, or saying hello which is more than i can say for some higher end resorts I have been to in Punta Cana. We took a chance on this one, and we are glad we did. We would be back at the price point we paid for sure. If you aren't a very picky eater, you will always find something to munch on. And as mentioned the pools and beach are absolutely fantastic, which made it hard to come back to the room everty day. Don't always believe the negative reviews you read on here. Most of us who travel to the DR know what to expect and how to enjoy ourselves. And REMEMBER: TIPPING GOES A LONG WAY.
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Jan 13, 2025Great price-quality balance
Our family trip was last minute, so we were looking for a nice balance between price and quality. The hotel was a good choice. The buffet is not the best, but it’s just okay. The beach, pools, and the kind of guests who stay there (not boring people) are the best features.
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Jan 13, 2025Expensive. Not worth the expense
Not a 4 star hotel. Not worth paying to improve to premium club. No premium beach as advertised. Premium bar is the same as others but no staff is available to serve. Inside premium room is large but tired and dirty. Dirt is in the corners closets, behind doors and crevices. Lovely beach. Exterior is better cared for than interior. So frustrating to get anything fixed. Broken safe for 3 days before fixed. It just needed to be reset with a code by a supervisor. 3 days of water coming in from the air conditioner and flowing onto the bathroom floor. Someone comes into fix it and leaves a mess from dirty boots and whatever comes out of the ceiling. Noisy. We are in a premium suite 3336 outside is the party pool and inside is the buffet so lots of kitchen yelling early and late and kitchen smells. Staff are very friendly but not able to follow up, nothing is repaired quickly and no follow up to see if it is repaired. On day 5 of a 7 day trip we are still trying to get leaks fixed. We are talking a half inch of water on the bathroom floor. Food is ok. Not served hot. Premium breakfast and lunch is similar to buffet but without the line up. Wait time for food probably makes up for it though. Wouldn’t rebook at this hotel. Spent a lot for this vacation and it was not worth it.
- Advisory*Important information* Motorized water sports are banned by the Dominican Government during holy week.
- Advisory*Important Information* The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - The hotel will not accept any Spring Break groups. If the hotel does make an exception the following policy will be strictly applied: Students / youth are considered by the hotel as anyone between 16 and 23 years old. They will be required to sign a responsibility letter agreeing to leave the hotel if there is a disruption. Upon check in each student / youth will be required to leave cash deposit of $400 per person - no exceptions and cash only. Minimum age requirement for hotel check in is 18. Any guests under the age of 18 will require a chaperone. 1 chaperone is required per 3 students / youth under the age of 18. Minimum age for a chaperone is 28.
Legal drinking age in the DR is 18. Any guests under 18 will be given a wrist band that will not allow them to have access to alcohol at any venue and will also not allow them in the disco. All guests are required to wear wristbands. The cost for a lost wristband is $250 - no exceptions. The hotel does reserve the right to ask any student / youth to check out of the property if the hotel policies are not fulfilled without the right to a refund for the remaining nights of the reservation.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.***Important Information for our guests***
The Dominican Republic imposes various restrictions each year for Easter. The restrictions usually begin the Thursday prior to Good Friday, and run a few days past Easter Sunday. The following regulations may be enforced:
*Motorized watersports may be banned
*Non-motorized water sports may be limited, or banned
*Alcohol consumption may be restricted (most resorts obtain a special permit which enables them to serve alcohol to nonnative persons during the ban)
*Music may be limited or silencedThese guidelines are currently vague because actual enforcement by the local government does vary greatly from one year to the next. Each year the actual policies are not published by the local authorities until just prior to Easter. These rules are designed for the safety of everyone, as beaches get extremely busy during this period.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.