Hotel Promotions
Privilege Amenities
The privilege categories include the following amenities:

* Private check-in and check-out
* Personalized concierge
* Welcome gift upon arrival  (bottle of wine in room)
* Discounts in Despacio Spa and Dive It! Center
* International newspaper with Press Reader app
* Exclusive WiFi network
* Dinner in other hotels of the Ocean family
* Full minibar
* Discounts in Despacio Spa and Dive It! Center
* Bathrobe and slippers in the room
* Pillow menu and turn down service
* Access to Privilege Lounge with selection of coffee, tea, wine, hor d'oeuvres, and conciege service
* Privilege dining with top shelf liquors, preferential dinner reservations, 24-hour in-room dining, breakfast in bed, 1 special dinner per stay
* Privilege beach including lounge chairs, private waiter, and beach concierge
* Privilege kids: Welcome daisy kit and special daisy bath amenities.

Redemption information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 09 Dec 2024 to 23 Dec 2026;17 Mar 2023 to 23 Dec 2025
Travel Dates: 09 Dec 2024 to 23 Dec 2026;17 Mar 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Privilege Crossover Program.
The Privilege categories include Privilege Crossover Program
Privilege guests can receive an exclusive evening outing to visit, dine, and experience another Ocean Hotels property (only valid within destination) for an evening of entertainment and discovery. 

The service works as follows: 

• Guests will communicate to the Privilege Concierge 24 hours prior to outing to discovery  property. 
• Visit time frame is from 6pm to 1am, includes dining, drinks, and entertainment. 
• Transportation must be covered by the guest. 

Important Information: Groups and other restrictions may apply.
Applicable Dates:
Booking Dates: 09 Dec 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2025 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• Meals, domestic and international drinks, cocktails and snacks
• Mini Bar (restock daily with water, soft drinks and beer)
• Day and evening entertainment programs
• Mini Club Daisy; day and night activities for children between 4 and 12 years old
• Teen Club; open daily from 14h to 22h for teenagers up to 17 years old

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 01 Jul 2023 to 23 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exclusive El Beso - Adult Section
The El Beso Adults Only section, is an exlusive area for El Beso guests.  This section has the following:

• Swimming pools
• Restaurants
• Snackbar
• Large beach area
• Entertainment, such as mixology, live music and many others

Important Information:  More details will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 01 Jul 2023 to 23 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Privilege Inclusion.
The Privilege categories include Privilege Crossover Program
Privilege guests can receive an exclusive evening outing to visit, dine, and experience another Ocean Hotels property (only valid within destination) for an evening of entertainment and discovery. 
The service works as follows: 
•Guests will communicate the Privilege Concierge 24 hours prior to outing to discovery property. 
•Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. 
•Transportation must be covered by the guest. 
Important Information: Groups and other restrictions may apply

Applicable Dates:
Booking Dates: 14 Oct 2022 to 23 Dec 2025
Travel Dates: 14 Oct 2022 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • El Mercado
    Buffet restaurant featuring international cuisine with show cooking.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
  • Ice-Cream Shop
    A range of flavours and toppings.
  • Italian Restaurant
    À la carte Italian restaurant with terrace.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops, or barefoot. We ask that gentlemen please wear shirts with sleeves.

  • Margarita
    À la carte Mexican restaurant with terrace.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
  • Mike´s Coffee
    Specializing in tea, coffee and pastries, as well as a wide selection of smoothies and milkshakes, ideal for cooling down when the weather gets hot. It also has a pleasant terrace.
  • Pez Dama
    Beachside restaurant exclusively for El Beso guests, with a tropical atmosphere and Caribbean cuisine. It serves a buffet lunch during the day and an à la carte menu at night, featuring Brazilian and Peruvian specialities.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.

  • Restaurant Villa Marina
    Beachside restaurant with a tropical atmosphere and Caribbean cuisine. During the day, it serves snacks and a buffet lunch. 

    Dress rules: to ensure a pleasant atmosphere in our restaurants, swimsuits, flip-flops and bare feet are not allowed. Gentlemen are asked to wear a short-sleeved T-shirt.
  • Route 66
    À la carte restaurant specializing in American BBQ food with terrace.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
  • Sakura
    Restaurant with Teppanyaki grill. It has a terrace with sushi bar.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
  • Steak House
    À la carte restaurant specializing in cuts of meat with terrace.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
  • Teatro
    Hotel theatre
  • Various Bars / lounges
    DISCO

    PIANO BAR

    SNACK BAR DAISY

    LOBBY BAR
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Babysitting†
  • Bell staff/porter
  • Bicycle rentals†
  • Car rental desk†
  • Casino†
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange†
  • 24-hour front desk
  • 24-hour room service†
  • Babysitting†
  • Bell staff/porter
  • Bicycle rentals†
  • Car rental desk†
  • Casino†
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange†
  • Exercise gym
  • Medical Facilities Service†
  • Pool
  • Spa†
  • Tennis court
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Please contact hotel directly for pricing and available packages.

† Fees may apply

On-Site Recreation
  • Bowling alley
  • Children's program †

    Younger guests can maximize their fun with the Daisy Club, which features a full program of activities for children aged 4–12. The Daisy Club is led by our team of professionals and accompanied by our mascot, Daisy.

    • Water park
    • Playground
    • Games room
    • Daytime and night-time activities
    • Music and shows
    • Minidisco with the Daisy mascot
  • Direct access to a beach
  • Fitness center on-site
    Open 24 hours.
  • Gambling †

    Casino.

  • Hot tub
  • Pool
    4 swimming pools, and a family area with a water park.
  • Spa †

    Featuring Despacio Spa Centre, the perfect venue for relaxing your mind and revitalizing your body. On-site amenities include:

    • Hydrotherapy circuits
    • Jacuzzi, sauna and steam baths
    • Beauty salons
    • Relaxation areas
    • Massage services (try our outdoor massages!)
    • Personalized health and beauty treatments (body and face)
  • Sports court onsite
    On-site, multi-sport court
  • Teen programs †
    Our Teen Club features an extensive program of sports, games and activities aimed at young people ages 13–17.  Video games are available.
  • Tennis court
    2 tennis courts.
  • Theatre †
  • Water activities †
    Our water park features a lazy river with a gentle current, ideal for relaxing and letting go. A family area, featuring a water park for children, is also located on-site. 
Off-Site Recreation
  • Diving †
    Diving excursions.
  • Fishing †
    Fishing excursions.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8784 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Go to different hotel...

    We got room in hotel El Faro for 4 days from Lufthansa, as out flight was cancelled. When I looked on the reviews 4.5 it looked fantastic (before we were staying in Hilton La Romana for 2 weeks - similar price range to elfaro) We got family room close to ocean with nice view. Room was really old and smelly - constant smell of mould. Bags and clothes after 4 days got that smell. Quality of pool water was just terrible - greasy cover floating towards one of the sides of the pool. Food was OK but.... Strange smell in buffet restaurant (after few minutes you were getting used to) Mexican restaurant was OK Day no 2 we were collected from our room to show us hotel etc Real purpose was different... Myself and my wife have been forced to listen about H10 hotels for 2-3 hours and great deals if we sign up membership with them. I'm not recommending el faro hotel. Majestic Elegance or Hilton La Romana would be much better choice

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing resort don’t miss out!

    This place was an absolute paradise. From the moment I entered the resort and everything in between I truly enjoyed my stay here. My and my fiance will definitely come back. My Butler Luis was attentive and made me feel like royalty to say the least. All the activities were so entertaining and the food was plentiful and diverse. My favorite thing had to be the cats and dogs frolicking aroin and how they were so friendly. I came here to propose to my now fiancé and through Felix’s services he made an absolute dream come true. The attention to detail was second to none. I really recommend this to anyone who needs to disconnect and enjoy life as it should be enjoyed. Thank you to all the staff, everyone was very respectful professional.

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Older adults vacation

    Traveled:  January 2025, did not upgrade,  just regular customers. Booked:  Jetblue Vacations, El Beso, Ocean El Faro, transfers included. Who:  2 adults,  over 65 Transfer process:  excellent thru Jetblue and Best Day Check in:  easy, drinks at time of check in,  don't sign up for free breakfast, they are selling you a timeshare/ travel club. Room:  Junior Suite, king size bed, Great Big room, Beautiful balcony, room smells musty but I believe that's throughout the entire Resort.  Bring air freshener or candle. Bathroom: Double shower was great. Pools:  adults only, fantastic, very clean, but you only get one towel per person with a towel card. Our towels were fresh out of the dryer. Kept them every night.  Bars:  bars and drinks everywhere. They makes very strong drinks. Maid services:  find her in the morning and tip her, she will come to your room first. She did a great job. In room drinks/frig:  find him on day one, tip him and he'll always make sure you have water, Cokes and beer in your fridge. Food:  reservations for specialty restaurants. Food was better at specialty restaurants than in the regular a la carte. Overall food was average. Specialty restaurants: download their app and you can make reservations. I was able to make reservations before the time that they said reservations were available so it was really easy. Beaches: their Beach is beautiful. However they have a lot of rocks as you enter the water. We do not like to swim in the ocean so just sitting there was perfect. Entertainment: every night their Main Street was alive. Bingo, dancing for the kids, musicians. Overall very good. Staff: remember they make $9 a day so tipping is appreciated. Everyone works hard. There were tons of people always around trying to make the place beautiful. Last thoughts:  try for speciality restaurants earlier than 8 am.  Don't go to welcome breakfast.  Tip early for best service. Remember airfresheners.

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fabulous holiday!!

    Currently writing this from the sun lounger on my last day of a 14 day holiday. The resort itself is immaculate and everywhere is cleaned 24/7 it seemed. Bedroom: There was a damp smell to the room but due to the humid climate this was to be expected and from my experience in these climates this is normal. The aircon is the best aircon I have experienced in a hotel. The mini fridge was restocked every day and we had 5 waters and 3 fizzy drinks replenished every day which is exceptional. The beer is also restocked daily. Food: we went to the Sakura x2 and both times food was delicious and the chefs shows were fun to watch and very engaging. We visited to steak house x2. The first visit was again amazing (my favourite meal here). The second time we only managed to get a 21;00 reservation and unfortunately they didn’t have the steak and sides we wanted as they had ran out?! The main buffet was good, with lots of variety. However the breakfast was a favourite for us with the make your own smoothies and omelettes! Burgers at the snack bar were good although they only do burgers and hotdogs it could have been better if there was a variety of food on rotation. Pools: we went to the daisy pool as we enjoyed the music throughout the day. Although we did not play any of the animation teams games they looked simple and fun and also had prizes of coffee or rum. The lazy river was also a hit with us we didn’t bring our own floats and never struggled to get a float, on the busier days the lifeguard would make sure those that had been on there for a period of time would share the floats around. Beach: we are not big beach people but the beach was great for us and if you walked left on the beach it brought you out at a beautiful lagoon with white sand. A huge shout out to CRISEL at the daisy pool bar. Her waitress service and personality was 10/10 she 100% made our holiday so special. In regards to tipping - we are British so we do not have this tipping nature, however we did tip those staff who went above and beyond for us. Privilege / adults only: we are a couple with no children. We did not feel like we missed out without being privilege or that we weren’t in the adults only section. Tips: bring mosquito spray me and my parter got a lot of bites (potentially from the beach at sunrise). Also bring your own snacks 2 bags of family crisps (chips) were $20!!!! Overall a fabulous holiday and we will be going to more ocean hotels in the future!!

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Good Vacation

    There are some amazing staff at this resort in El Beso bar Oliver and Santino were very friendly & welcoming, made us feel at home. We also enjoyed the beach bar where Dauris and Zoraida ( I am not sure spelled correctly) were so friendly and pleasant. I have already made comment on the restaurant staff at Pez Dama... We went many nights & the food & service was always exceptional. The ice cream shop is so amazing & the Mike's coffee is such a lovely find on a resort. All in all it was a great time.

    Jan 16, 2025
General Policy
  • Check In: 2:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. 

    The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.


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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.