Resort Details
- AquaThe Renaissance of Italian cuisine with a wide range of salads and select pastas. Family-friendly.
- BanaAsian fusion, sushi & teppanyaki. Family-friendly.
- Fuego Latin BistroFuego is a fusion that accents the fresh ingredients from Latin American. Family-friendly.
- Gabi BeachOcean front international A la carte breakfast, lunch and dinner with seafood specialties. Family-friendly.
- GABI CLUBInternational breakfast and lunch. Contemporary fusion for dinner. Available for Royal Service. Family-friendly.
- La Palapa*Offers international buffet for breakfast and lunch and Latin fusion with Brazilian flair for dinner. Adults-only.
*Exclusive for Royal Service - MoleFeaturing a variation of the traditional and contemporaryMexican cuisine with innovative presentations. Family-friendly.
- NaosTravel the world enjoying the best International cuisine with an extensive and varied show cooking buffet. Discover a culinary oasis with delicious dishes made right in front of you while you sit by the pool and enjoy stunning sea views.
- The GrillSteakhouse with an Argentinian touch. Family-friendly.
- Various Lounges/Bars- Lobby Bar
- Fun Pub Bar
- Casino Bar
- Pool snack bar
- Beach snack bar
- Sakura Bar
- Hibiscus Bar - VentoContemporary Mediterranean cuisine. Family-friendly.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms†
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Banquet facilities†
- Bell staff/porter
- Bicycle rentals
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms†
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Banquet facilities†
- Bell staff/porter
- Bicycle rentals
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- COVID test onsite
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
- Internet Access†
- Please contact romancebyparadisus.com for more information.
† Fees may apply
- Bike rental
- Children's program, onsite
- Direct access to a beach
- Fitness center on-site
- Gambling †Slot machines
American Roulette
Caribbean Poker
Black Jack - Golf location (onsite/nearby) †
- Hot tubThere are 2 indoor hot tubs.
- Motorized Water Sports †
- Non-Motorized Water SportsScuba diving
Canoeing
Windsurfing
Water biking
Diving - PoolThere are 3 pools on-site including a jarge free-form pool with swim-up bar.
- Sauna
- Spa †
- Steam bath
- Tennis courtThere are 4 lit tennis courts on-site.
- Golf †Golf course located within 5 miles of the property.
- On-site EntertainmentLive Music and different shows every night.
- Manati Park
- Altos de Chavón
- Isla Saona
- Santo Domingo
- Other Local AttractionsVery interesting and funny Tours (excursions)
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16716 reviews
-
Dec 30, 2024Staff not caring / passports stolen
Passports were stolen from members of my party, staff/resort didn’t seem to care and didn’t seem surprised at all. Did nothing to help. Never followed up with us or anything. Staff, generally wasn’t helpful to meet needs easily through out the trip. Food was good, but menus generally limited.
-
Dec 22, 2024This place is dream
I wish I could stay here forever. I've traveled extensively internationally, but this was my first tropical vacation, and I can't say enough about how incredible this resort is. The service was exceptional, the food was outstanding, and what truly made the experience unforgettable was the concierge service, which made us feel like royalty. Our concierge, Adriel, was nothing short of amazing—attentive, proactive, and always one step ahead. He’d already secured dinner reservations before we even thought to ask, ensuring we never had to worry about a thing. He was also incredibly helpful with booking excursions and offering great tips on how to make the most of them. Ultimately, it’s the people like Adriel here that make this place truly special. Their hospitality and care elevate this resort to something extraordinary. Juan and Gustavo from Sante, and Yessica from the Italian restaurant were also wonderful.
-
Nov 30, 2024
Paradisus Grand Cana
We spent our family vacation with all our children and grandchildren. This was a family friendly resort. The experience was elevated by the staff. Onil was our family concierge. He was phenomenal! He addressed all our wants and needs efficiently and quickly. Fransua was also great! He makes things happen! We give him a 10/5, he was so good. Adonis also made our vacation exceptional. He was so helpful in making our trip exceptional. This is a beautiful resort that caters to the people. We highly recommend the family concierge experience to elevate your vacation.
-
Oct 10, 2024Avoid at all costs - spend your money elsewhere
AVOID!!!!! You’ve been warned Resort and upkeep is amazing but staff leave a lot to be desired Items stolen and hotel refused to review cctv footage of stolen valuables - you do the maths why this might be the case. Refused to let me take a copy of the incident form and also refused to let me speak to management. (Mr Jorett) which are all very reasonable requests avoid at all costs. NEVER EVER RECOMMEND!!!!!!! Avoid!!! Meliá - you need to review which hotels use your brand name as its the worst experience I’ve ever had
-
Oct 09, 2024
Elvis Santa Maria- Paradisus Beach Service
Elvis Santa Maria had been serving us on the beach every day of our vacation. After the first day, he had our chairs set with towels prior to our arrival on the beach. His service has been top notch. It has been such a pleasure to have someone look after us the way that he has. 10 of 10
- AdvisoryDress Code Formal dress apparel is required to access all restaurants in the evening.
- AdvisoryA room service delivery fee will be charged per room service delivery. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy -Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed:
• Dogs of all sizes and ages are welcome to stay.• Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas.• In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash.• Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift.• Natural dog food is available upon request through Room Service.• Access a local digital guide highlighting nearby pet-friendly services and attractions.
{{title}}
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.