Resort Details
- Various Bars- Overtime Sports Bar- The Premiere Bar & Lounge- Twist Social Bar- Point Break – Pool Bar- Fuel Coffe Co.- Studio Disco Bar & Lounge- Blue Lagoon – Lazy River Grotto Bar- Blue Crush Bar & Grill- STAR Class ™ Pool Bar (Extra Cost)- STAR Class ™ Bar (Extra Cost)
- Various Restaurants- Socal Gourmet Empórium (Buffet)- East & Sushi Teppanyaki Bar (Japanese)- Sunset Strip Steakhouse & Grill (Steakhouse)- La Cocina (Mexican)- Gusto Italian Trattoria (Italian)- Sutra Indian Restaurant & Hookah Lounge (Hindu)- Overtime Sports Bar (Snacks)- Guy´s! Burger Joint (Hamburgers)- The Shores Beach Club & Restaurant (Seafood)- 6th Sense – Chef´s Table (Extra Cost)- Star Class™ - Bar & grill (Extra Cost)
- 24-hour room service†
- Beauty shop/salon†
- Exercise gym
- Lounges/bars†
- Pool†
- Restaurant†
- Shops and commercial services†
- Spa†
- Convention Centre†
- For more information, please contact weddings@planethollywoodhotels.com
† Fees may apply
- Fitness center on-sitePumped Fitness center
Enjoy a first-class work out with professional instructors, daily classes and the latest cardio and strength-training equipment so you can look and feel Hollywood ready not to mention we also have tennis courts and a world class outdoor facility.
- General †Signature EventsPlanet Hollywood sets the stage for fun with monthly special events and daily activities! From screenings of your favorite comedy flicks and classic films in the theater to beach parties and movies under the stars, there’s something for everyone to enjoy.
Lazy RiverCalling all stars! Grab your towel and come cool off at the pool and lazy river.Jurassic Splash Park
Shipwreck Cove – Water slides
LabyrinthGuests can wind through the Labyrinth and choose their own adventure as they work their way to the center of the maze. Spoiler alert: watch out for dead ends.
PH Experiences ($)Designed for those who want to be dazzled by the wonders of nature and crave memorable adventures, PH Experiences is the ultimate lineup of unforgettable excursions. Explore new places with curated adventures and discover the wonders of our famous destinations.
- Miniature golf †Mini-golfChannel your inner Happy Gilmore with our nine-hole mini-golf course! Ideal for all ages to enjoy, the course was designed exclusively for Planet Hollywood and is the perfect way to spend an afternoon of fun.
- Spa †PH Spa ($)Transform yourself from the inside out at the PH Spa, a tranquil haven inspired by a blend of Cancun’s natural elements and Hollywood’s Golden Age. Our celebworthy treatments feature Eminence Organic Skin Care products, a renowned organic brand committed to protecting your skin and the future of our planet.
PH Beauty Bar ($)Our beauty bar is perfect for guests who want to feel a little fancy when they walk the red carpet or learn about products for healthy skin - it is also a great spot for our brides, grooms and wedding parties to get ready for their big day.
- Theatre †What’s a trip to Planet Hollywood without a front row seat to a good movie? With a capacity of up to 76 people, the theatre is the perfect to catch a screening of fan favorite movies and classic films playing throughout the day.
- Water activities †FlowRider® ($)Hang ten on the ultimate surf machine! From kids learning how to surf to adults that have been riding for years, FlowRider® lets you rip, tear and shred endless waves.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3311 reviews
-
Jan 16, 2025It’s a VIBE
We stay here at planet Hollywood and we were treated like royalty!! We went to Cancun for my 40th birthday and our butlers were Susy and Molly!! They were AMAZING they decorated our room(just because) and bought me a beautiful birthday cake!! We are already planning our next stay at Planet Holllywood and will be requesting both Molly and Susy for this year!! Those ladies are our family now!! Everything and everyone was nice and welcoming!! Food was great!! We also attended a foam party, it’s a must! Kids and adults loved it!! At the foam party victor was the star with his sick dance moves
-
Jan 16, 2025
Great Resort
This resort was one of the best all-inclusive we have ever been to. Don’t be afraid of people giving bad reviews, because this place has excellent facilities, restaurants, and a very good buffet. We always read reviews before and after our trips. If you give this place a bad review, you shouldn’t be traveling to all inclusive resorts. All of the staff was overly friendly and a few that we got to know were wonderful. Victor and Francisco were great pool area servers and wonderful ambassadors for Planet Hollywood resorts. They went above and beyond to make sure we had everything we wanted. Luiz in guest services was also a great help as was Criss at Check-In.
-
Jan 16, 2025
Amazing experience!
Our experience with Planet Hollywood Adult Scene Cancun was second to none. We had Star Class and our butlers Yomelly and Jerry were amazing!!! They were always there to help with all of our needs (reserving restaurants, providing us with the daily activities schedule, and even decorated our suite for my birthday!) Karla at the front desk was also fantastic! The food and servers were great! Lots of options to chose from. The steakhouse was our favorite. I highly recommend this resort!
-
Jan 14, 2025
First international vaccation
Susy and Molly I woud to thank you both again for all your assistance and advice during our vaccation. We all had an amazing time and having both of you help guide us through our first international vaccation made it that much better. On behalf Eric, Candace, Rob and myself I like to give you both a huge huge hug and thank for everything🌹💜🩷🌹 The bed and pillows were amazing! The rooms were perfect.....the view...what can I say about the view....breath taking!!! I would also like to mention how friendly and out of his way helpful the doctor on site was. His compassion a d concern for my well being was over the top. I think if it wasn't for his persistance I never would have gone to the hospital for the care I needed. Everythibg was perfect!!!!!
-
Jan 13, 2025
Great holiday!
The best part of our trip were the great guys, our Butlers, Yomelly Hermes and Jerry Duran!!! These two young men were always available and were so accommodating, kind, and efficient, helping us to always receive the best hospitality and arrangements. They acknowledged our 24th anniversary with a lovely surprise in our room. These gentlemen made our trip fantastic! We thank our butlers and Planet Hollywood for a lovely holiday:)
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $1.60 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe Hotel wants to notify that all the guests arriving as of January 1st 2023, the complimentary access to hydrotherapy circuits will be limited over the age of 18 which will be one session per person per stay.
- AdvisoryThe Environmental Sanitation Tax of a minimum 33 MXN (approx. $2.50 USD) per guest, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
{{title}}
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.