Resort Details
- Empireo
- 24-hour front desk
- Air conditioning
- Business center†
- Cocktail lounge†
- Complimentary breakfast
- Concierge desk†
- Dinner served in restaurant†
- Direct dial telephone
- Dry cleaning†
- Fire safety compliant
- 24-hour front desk
- Air conditioning
- Business center†
- Cocktail lounge†
- Complimentary breakfast
- Concierge desk†
- Dinner served in restaurant†
- Direct dial telephone
- Dry cleaning†
- Fire safety compliant
- Free high speed internet connection
- Front desk
- Full american breakfast†
- Full service housekeeping
- Hair dryer
- High speed internet access†
- Housekeeping - daily
- Indoor parking†
- Interior corridors
- Laundry/Valet service†
- Lunch served in restaurant†
- Meeting rooms†
- Non-smoking rooms available
- Outdoor parking†
- Outdoor pool
- Parking fee managed by hotel†
- Pets allowed
- Phone services†
- Photocopy center†
- Pool
- Public area air conditioned
- Racquetball
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automatic fire doors
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Elevator auto recall
Emergency back-up generators
Emergency exit maps
Emergency lighting
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
Fire extinguishers in public areas
First aid available
Hard wired smoke detectors
Multiple exits on each floor
Property has elevators
Room windows open
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Well lighted exit signs - Solarium
- Storage space
- Train access†
- Valet cleaning†
- Wakeup service†
- Wheelchair access†
- Wireless internet connection in public areas†
- Business Center†
- Copier†
- Fax Machine†
- High Speed Internet Connection†
- Network/Internet Printing Available†
- On-Site Business Center†
- Printer†
- Telephone†
- Wireless Connectivity†
- Wireless Internet Connection†
† Fees may apply
- Gym †
- Outdoor pool †
- Pool †
- Racquetball court †
- Solarium †
- Restaurants
- Fortezza Da BassoA masterpiece of the military Renaissance architecture the Fortezza da Basso was planned by Antonio da Sangallo il Giovane and commissioned by Duke Alessandro de Medici and it was built between 1534 and 1537.
- Palazzo dei CongressiLocated inside the 18th century Villa Vittoria Palazzo dei Congressi boasts a prestigious auditorium which can host up to 1000 people.There is also an exhibiting along with other halls.
- Old BridgeOpen all of the time along the pedestrian zone south of Piazza della Repubblica towards Palazzo Pitti. Built very close to the Roman crossing the Ponte Vecchio or Old Bridge was until 1218 the only bridge across the Arno in Florence.
- Palazzo VecchioPalazzo della Signoria better known as Palazzo Vecchio has been the symbol of the civic power of Florence for over seven centuries.
- Cathedral - DuomoSanta Maria Del Fiore Cathedral of Florence
- Santa Maria Novella Train StationThe Florence Santa Maria Novella Train Station Firenze SMN opened in 1935 and features a spacious entrance hall with a glass and steel roof. Most tourist attractions are within walking distance of this station including the Duomo.
- Accademia GalleryThe Gallery is particularly famous for its sculptures by Michelangelo the Prisoners the St.Matthew and especially the statue of David which was transferred here to the specially designed tribune from Piazza della Signoria in 1873.
- The MallThe Mall is a luxury outlet centre created to located in the heart of Italy close to the main Tuscan cities.
- Uffizi GalleryThe Uffizi gallery is one of the most famous museums of paintings and sculpture in the world. Its collection of Primitive and Renaissance paintings comprises several universally acclaimed masterpieces of all time.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2162 reviews
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Apr 22, 2025Definitely try this hotel
Loved this hotel. Located right in front of the Arno River with beautiful view of the hills across it, this building is beautiful and much larger inside than it looks from the outside. Staff is very helpful, friendly, and accommodating. The rooms are a bit smaller than other hotels, but it is to be expected as this is an older building, but they offer all the normal amenities. Very centrally located, expect to hear some road noise especially if you sleep with the windows open, but that's part of the charm of Florence, Italy in general. Didn't bother us at all. Couldn't enjoy the rooftop as it was undergoing renovations.
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Apr 16, 2025Disappointing hotel
We were very disappointed when we saw our room. Walking through the hallways to our room had a terrible musty smell. There must’ve been a flood recently. We saw the room and it was like an hospital room. There was not one picture. An empty room with no color. The beds were flimsy and there was nothing good to say. It was so bad that we left. We checked out and went to a much nicer hotel. This was a once in a lifetime vacation and we refuse to let a bad room for five nights ruin it. Plus the rooftop was closed. There was no rooftop or pool. It was just a disaster.
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Mar 31, 2025
Perfection in Florence
A fantastic hotel with amazing services. Extremely attentive staff that answered all our questions. Cleaning staff does an amazing jobs with the room on a daily basis (sometimes coming twice), the bar was fantastic to relax, and the concierge was more than happy to help in any way they could. A delicious breakfast every morning, and a well stocked mini fridge with complimentary items. Nice walking distance to pretty much everything in Florence you would want to see. Highly recommended
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Mar 16, 2025
Chilled city break
A fantastic hotel in a great location. Just returned from a stay at the plaza hotel lucchesi in Florence, we were a little disappointed that the roof bar was closed for maintenance but, having a room with a balcony made up for this. We enjoyed sitting on the balcony with a coffee or wine, even in the rain. Staff were very friendly and attentive, would thoroughly recommend this hotel and, if you can, gofor a room with a balcony.
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Feb 17, 2025
Exceptional stay
I cannot say how much we loved staying at this hotel. The food was exceptional, both the breakfast buffet selection and dinner in the hotel restaurant. The staff, especially the breakfast staff, was a special part of our stay. The location along the river and the view from the rooftop were also a very beautiful part of this visit.
- AdvisoryThe amount due for Florence City Tax will be 7.00Euro per person, per night for a max of 7 nights, to be paid directly in the hotel. The tax won't be applied to children under 12.This change will apply to all stays starting from the night of 04/01/2023 included, regardless of when the booking was made or what is established in the existing contracts.
- Check In: 2:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
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