Resort Details

OnSite Dining
  • Various Lounges/Bars

    - Unlimited local beverages (alcoholic and non-alcoholic drinks) available 24 hours a day
    - Minibar and regularly restocked liquor dispenser
    - Azúcar Lounge Bar
    - La Plaza Bar
    - La Arena Poolside and Swim-up Bar
    - Sports bar (open 24 hours, All-inclusive service)

  • Various Restaurants

    - Breakfast - Full American breakfast buffet and live cooking stations. Continental breakfast / snacks.

    - Lunch - Hot and cold buffet and live cooking stations. Snacks, pizzas, pasta, fresh fruit and salads.

    - Dinner (Colonial restaurant) - Buffets and live cooking stations.
    Themed buffets on special evenings.


    OPTIONAL DINING

    - Hibachi Asian restaurant

    - Kulinarium (Available till October 2023)

    - Mama Juana poolside / Mexican restaurant 

    - Ole Spanish restaurant

    - Palm Beach Steakhouse

    - San Angelo Italian restaurant

On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting,Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators Not Available
  • Exercise gym
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators Not Available
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Gift/News stand†
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant
  • Safe deposit box
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite

    Daytime entertainment program for children.

  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    The resort has an outdoor hot tub.
  • Motorized Water Sports †
    Parasailing
    Waterskiing
    Diving
    Deep sea fishing
  • Non-Motorized Water Sports
    Windsurfing
    Sailing
    Kayaks
    Snorkel gear
    Aqua-aerobics
    Paddle boats
  • Pool
    There are 3 swimming pools, one with adjoining whirlpool bath.
Off-Site Recreation
  • Golf †
    This hotel has negotiated a special golf agreement with Punta Blanca Golf Club to provide preferential conditions and additional value to our guests.
  • Spa †
On-Site Attraction
  • On-site Entertainment
    Free access to Riu Pool Party and Splash Water World within the Punta Cana Complex (18+)

  • On-site Entertainment
    Daily activities for adults, 7 days a week.

    Nightly entertainment including Live Music and Riu Theme Shows.

    Entertainment program 7 days a week for children ages 4 to 12.

    Pacha Disco at the Caribbean Street (drinks not included) open 7 days a week.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 4530 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Terrible smell

    The room stank of mold. I got another one when it was unbearable. The only good thing about the hotel is the very friendly and helpful staff. Couse of them Bambu gets 3 points. Without them zero. I am currently washing all my clothes for the third time. Everything still smells musty and moldy.

    Jan 15, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great vacay!

    Loved the resort layout, service, friendliness. Food was great at times and meh at others. Great room, mattress very hard, pillows and towels need replacing. Great activities. Shows were repetitive so the first one was great.

    Jan 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best Vacation Ever

    Very clean and Family oriented environment, very courteous staff. Would definitely recommend and visit again

    Jan 10, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Very nice to stay at

    The staff are vert nice and energetic. Their events are very fun and the resort has multiple things to do other than the pool and beach. New years was so fun there, they have a big party and make everyone feel included. Have a variety of restaurants and they’re all buffet style.

    Jan 10, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not a 5 star resort

    Overall nice resort but clearly not a 5 star. Food quality and availability is good. Beach is great. Animation is very poor and staff is not always speak english or french. Very hard to understand even at front desk during check-in. Rooms are old and due for repairs.

    Jan 07, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe Kulinarium restaurant will be closing from 31st October 2023
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Hotel Spring Break Policies - 
    Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.


    Transfer Policy - 
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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