Resort Details
- American CountryAll american favorite snacks and lunch.
- KrystalA-la-carte restaurant serving fusion cuisine.
Dinner only. Reservations required. - KyotoA-la-carte restaurant serving asian cuisine.Dinner only. Reservations required.
- NapoliItalian a-la-carte restaurant with starters and desserts buffet.Dinner only. Reservations required.
- Pepe´s Food Jerk StationJamaican Jerk Barbecue Buffet. Lunch only.
- SteakhouseA-la-carte restaurant. Dinner only. Reservations required.
- Various Bars• Lobby bar: Daiquiri• Lounge bar: Ska• Patisserie & ice cream parlor: Capuchino• Poolside bar with swim-up bar: Marley (**Access to the swim-up bar is restricted to guests over 18 years)• Swim-up bar: Kingston (**Access to the swim-up bar is restricted to guests over 18 years)• Sports bar
- White BayMain Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children welcome
- Children's play area
- Exercise gym
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Pool
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children welcome
- Children's play area
- Exercise gym
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Pool
- Restaurant
- Safe deposit box
- Spa†
- Water sports†
- Wi-Fi
† Fees may apply
- Children's poolChildren's swimming pool.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-siteRestricted to guests 18 years and older.
- Non-Motorized Water Sports- Stand-up Paddle Surfing- Catamaran- Snorkeling equipment- Kayaking
- PoolSix swimming pools, including Splash Water World aquatic parkOffering complimentary sun loungers, towels and parasols by the pool.
- Spa †Renova Spa offering various beauty treatments.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1000 reviews
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Apr 24, 2025Great Hotel
The food was great—excellent variety and well prepared. A few more gluten-free options would be great. The hotel is very clean and seems well-managed. I recommend it.
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Apr 24, 2025
Riu Palace Aquarelle
We came with a family of 13 including kids. Very nice resort and very good service and staff. Restaurants a bit hard to get a reservation, but buffet was pretty good. Beach had a lot sea weed and some rocks, but if walked further to the other resorts was better. Timing of activities for kids could be a bit earlier, but otherwise the kids club and the entertainment were great.
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Apr 23, 2025
Amazing staff
Everyone was so friendly and attentive. I heard the hotel was sold out but it didn’t seem over crowded. No long lines The ONLY problem I have it the slippery tile floors by pool
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Apr 22, 2025Clean, well maintained resort that needs improvements
Pros- The resort is VERY clean and well maintained. The staff was very friendly and accommodating. Rooms were well appointed with great views. Beaches are beautiful. Shows are great, just could use something earlier or before the late shows. We didn't get to see all of the shows since our dinner reservations were so early, we didn't want to wait around for 2 more hours to see them. Steakhouse and Krystal restaurant were very good when you could actually get a reservation. The best food was the Jerk chicken station by the pool, you just have to wait on a long line to get it. Cons-The pools are NOT big enough to accommodate the amount of guests. Children are limited to 2 pools which makes them extremely crowded with balls flying and splashing everywhere. My children did not want to go in these pools for that very reason. My son's earbuds were stolen from the hotel room. Food was mediocre at best. Buffet was pretty much the same daily and often very crowded. Securing reservations at the restaurants was near impossible. The only way I was able to get reservations was to wake up at 3:00 a.m. and go on the app. If I waited till morning, there was nothing left. The Asian restaurant was terrible. Food took forever to come out and it was lousy. The Sports Bar was open 24 hours, but the food was terrible with very limited options. Not much to do at this resort other than go in the overcrowded pools. Area surrounding the resort did not look safe. We enjoyed Jamaica, but I would not stay at this resort again.
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Apr 22, 2025Good Get Away
The trip got off to a rough start with the bed options in our room, but the supervisor, Ricardo, was kind enough to work on changing this for us. The room was beautiful, clean, and well-stocked. The property was lovely, and the food options were great & tasty. The dining room staff was friendly and prompt. The entertainment was veryyyyyy good day and night. I would recommend staying here. My only ick was not being able to get into any of the restaurants for the weekend.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryGuests staying at Riu Palace Aquarelle are able to use Riu Montego Bay facilities. Guests staying at Riu Montego Bay are not able to use Riu Palace Aquarelle facilities.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy - IGroups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions
Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
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