Resort Details
- Black and White Steakhouse
- CapuchinoPatisserie and ice cream parlor
- Don RobertoMain restaurant offering buffet-style dinning and theme dinners served twice a week.
- Fiesta MexicanaTapas restaurant for dinner.
- KrystalFusion restaurant.
- Los ArcosItalian restaurant for lunch and Brazilian Rodizio for dinner.
- SakuraJapanese restaurant for dinner.
- Various Lounges/Bars- Art Deco, Lobby bar
- La Nuit, Lounge bar
- La Terraza, Plaza bar
- Cun, Pool bar
- Can, Swim up bar
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Baggage hold
- Bell staff/porter
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- 24-hour front desk
- 24-hour room service
- Complies with Local/State/Federal laws for disabled
- Baggage hold
- Bell staff/porter
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Spa†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Hot tubThere is 1 indoor hot tub and 3 outdoor hot tubs.
- Motorized Water Sports †- Scuba diving school
- Snorkel excursion
- Banana boat
- Deep sea fishing
- Wave runner
- Catamaran
- Fast cat
- Excursion
- Parasailing - Non-Motorized Water Sports- Sailing
- Kayaking
- Introductory scuba lessons in pool
- Body boarding - PoolThere are 3 pools on-site.
- Sauna
- Spa †
- Golf †Golf course located within 5 miles of the hotel.
- On-site EntertainmentDaily activities for adults , 7 days a week
Nightly entertainment including live music and Riu theme shows.
Disco at Riu Cancun entrances and drinks are included, open 6 days a week.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5143 reviews
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Apr 22, 2025Was absolutely delighted.
Was an amazing trip, not a thing we could complain about, nice property, nice beach, nice rooms, good food, and amazing Staff. Adrian made sure we were happy through our stay, Oscar, Abu, Nato, Jimmy, and all the staff, you really make the difference.
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Apr 22, 2025
Great stay for family with adult kids
We had a wonderful vacation at the Hotel Riu Palace Las Americas. Food was wonderful: breakfast was outstanding, made-to-order omlette station was our favorite; lunch was always great either by the pool or the buffet; dinners were amazing, no need to make reservations, we tried all of the a la carte restaurants and thought Black and White and the Mexican restaurants were the best. Our favorite waiter, Ismael, took outstanding care of us, spotting us in line, seating us in his section, and after day 2 remembered what everyone liked to drink. ;) Drink service by the pool was amazing, we hardly finished the drink in our hands before a waiter arrived with a refill. My kids did water aerobics almost every day, and enjoyed it. They also took snorkel gear out a few days & snorkeled off the beach. Not much to see, but they had fun. The entertainment staff was really fun, encouraged participation but not to the point of being a bother. We loved the after-dinner shows, our favorite was the silent disco! And we ended most evenings with a nightcap at the Gatsby-themed bar. We did have to get up early to reserve chairs in the shade (we had 2 redheads in our party who needed it!) but there was ample seating throughout the day. Everyone we encountered was pleasant and working hard to maintain the property and please guests. The rooms were clean, well-appointed, and housekeeping was stealth and efficient! (Loved the towel art every day!) If we return to Cancun again with our kids, we were definitely consider staying at the Hotel Riu Palace Las Americas again!
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Apr 22, 2025
Best resort in Cancun, Mexico
The hotel itself is beautiful and grand. The amenities and rooms are very clean. This is my second time here and the staff is very welcoming! Armando the restaurant manager always greets us with a great smile and energy! I highly recommend. Also, food is excellent!
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Apr 22, 2025
Riu Palace Las Americas Never Disappoints
We recently completed another wonderful stay at this fabulous resort. I can't say enough about their staff in all areas of the resort. From the entertainment staff, to servers, managers, bartenders, admin and everyone, they are just wonderful friendly people that strive to take care of you. The resort itself is fantastic, with many varied and very good food and beverage choices. In short, try this amazing resort and you will not regret it.
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Apr 21, 2025
Cancun epic
Amazing service. Great food. Beautiful everuthing!! Had an awesome time with friends. Met cool ppl. Snorkeled
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $79.20 MXN Pesos per night, per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.