Hotel Promotions
Elite Club Amenities
The guest staying in the Elite Club categories receive the following amenities:

• Premium room locations.
• Access to exclusive Elite Club lounge.
• Access to exclusive designated Elite Club beach area.
• Access to exclusive premium branded drinks at selected bars.
• Upgraded in-room liquor dispenser with premium brands.
• Upgraded minibar with snacks and bottle of wine.
• Upgraded room service menu.
• In-room aromatherapy.
• Exclusive welcome gift.
• Exclusive Elite Club a-la-carte restaurant for dinner.
• Exclusive restaurant for breakfast, including a-la-carte menu options.
• Dinner reservation available for the a-la carte restaurants through
the RIU App.
• Dedicated check in area and Elite Club wristband.
• Confirmed late check out until 1 PM and early check in based on
availability.

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 04 Jan 2024 to 23 Dec 2026
Travel Dates: 04 Jan 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $500 in Resort Credits.
Guests will receive up to $500 in coupons per room towards the purchase of Spa Services, Scuba Diving, Wedding Services, Rental Car, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $630 in Resort Credits.
Guests will receive up to $630 in coupons per room towards the purchase of Spa Services, Scuba Diving, Wedding Services, Rental Car, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availability)
- Late Check out (subject to availability at time of departure)
Complimentary upgrade to next available room category ( subject to availability and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 27 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The All-Inclusive program includes the following amenities:

• All meals, snacks, and beverages 
• Room service 24 hours a day
• Regularly restocked minibar and liquor dispenser
• Drink service at the pool
• Group fitness activities in the RiuFit area
• Beach volleyball court, kayaking, small catamaran, bodyboarding
• Daytime entertainment program (daily)
• Live music, shows & Riu entertainment (daily)
• WiFi throughout the hotel
• Taxes and tips included

Important Information:  Redemption information will be provided by the hotel at check-in.  All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Applicable Dates:
Booking Dates: 10 Jul 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests staying at Riu Palace Pacifico have full access of the resort facilities at:

• Riu Vallarta
• Riu Jalisco.

Important Information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in.  Transportation available but not included.  Please be aware that breakfast and dinner must be taken at the booked hotel.
Applicable Dates:
Booking Dates: 28 Feb 2023 to 23 Dec 2026
Travel Dates: 02 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Elite Club Restaurant
    A-la-carte restaurant exclusively for Elite Club guests. Dinner Only
  • Guacamole
    Mexican a-la-carte restaurant with starters buffet. Dinner only.
  • Krystal
    A-la-carte restaurant serving fusion cuisine. Dinner only.
  • Kyoto
    A-la-carte restaurant serving Asian cuisine. Dinner only.
  • La Peninsula
    Main Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.
  • La Toscana
    Italian a-la-carte restaurant with starters and desserts buffet. Dinner Only.
  • Pepe´s Food Grill
    Snacks. Lunch only.
  • Steakhouse
    A-la-carte restaurant. Dinner only.
  • Tiki Taco
    Tacos. Lunch only.
  • Various Lounges/Bars
    - Sports Bar 24 hours with snacks
    - Marlin Swim-up Bar 
    - Daiquiri Lobby Bar
    - Bolero Theatre Bar
    - Capuchino Patisserie & Ice Cream Parlor
    - Elite Club Lounge exclusively for Elite Club guests
    - Elite Club Beach Bar exclusively for Elite Club guests
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Game room
  • 24-hour front desk
  • 24-hour room service
  • Complies with Local/State/Federal laws for disabled
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Game room
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant
  • Room service
  • Safe deposit box
  • Spa†
  • Steam bath
  • Wakeup service
  • Water sports†

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Non-Motorized Water Sports
    This includes catamarans, kayaking, body boards and 1 introductory scuba diving lesson in the pool.
  • Pool
    There is 3 pool on-site. 

  • Spa †
    There is 1 indoor hot tub. 
Off-Site Recreation
  • Golf †

    A golf course is located within a mile of the hotel that provides preferential conditions and additional value to our guests. 

  • Motorized Water Sports †
On-Site Attraction
  • On-site Entertainment
    Access to weekly theme parties for everyone

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 6980 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fabulous Resort

    Just back from a 2 week stay at the Pacifico (our second). This resort is amazing. If you're looking for relaxation, this is it. Adult-only, not much night-life, but relaxing. The night-time shows could use improvement so the second week we skipped most of them except for the Mariachi band, which is so good. We ate at the buffet most nights but also ate at Krystal twice (favourite), Guacamole and La Toscana. We skipped the Steakhouse this year as we weren't impressed with it and the wait last year. You can get meat that is just as good, or better, most nights on the buffet. There are some staff members that just make your stay better. For us, that was Luigi at Borelo, Jorge at the Sports Bar and Jose on the beach. All amazing guys that go over and above for you. If I had any complaints, one is that they should have light music playing in the evenings. Bars like Borelo and the Lobby bar could use a little ambiance when nothing is going on. The second is the smoking. So many smokers on the beach and also on balconies. Yes, there are smoking areas but many people just light up where they are and it's disgusting to us that don't. There is no enforcement of the rules in the two areas I mentioned. Overall, a great resort experience.

    Jan 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Absolutely wonderful

    We had a wonderful trip to RIU Palace Pacifico! Service is excellent and grounds are impeccable. The entertainment was not as good as it normally has been on past visits. It could have been the dates we were there right after new years.

    Jan 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    First time at Riu

    We have been to Mexico several times but the first for this region. It did not disappoint! The hotel is beautiful, clean, spacious, and grand. All week it never felt over crowded despite being fully booked. The food was amazing. Seafood was great, I definitely got my fill! Food was always fresh. The steakhouse did disappoint tho, steak had like no seasoning. From all the reviews I thought it would of been better. The itialian restaurant was amazing ! We picked the right night because there was seafood galore ! Soo yummy The beach is beautiful, I was able to collect sea glass, shells, pottery. You know little treasures. There were whales, stingrays, and dolphins that were visible from the beach loungers ! Truly spectacular. We rented seadoos and were graced with their presence. Check in and check out was great. Rooms were maintained and always clean. I just wish we didn't have to leave !

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Place

    This place is spotless, food was amazing. Beverages were top notch. Staff are amazing. I highly recommend this resort for your holiday.

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    It was a beautiful place to stay!. I really can recommend this hotel to every one.

    Very clean room. Nice view from the balcony. Very friendly staff. We were impressed with the quality and diversity of food in the restaurants. If you ask me do you want to come back, I will say Yes!

    Jan 16, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted. EFFECTIVE FROM 03/30/21

    Transfer Policy - A price may display, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.