Resort Details
- La Palapita Sushi BarLa Palapita Sushi Bar offers Japanese food. Sushi rolls are made with a variety of fresh ingredients.
- Las FuentesExpansive, linen-service, two level, air-conditioned restaurant with window walls overlooking the pool and sea. Serves full buffet and continental breakfast daily and a different daily buffet for dinner: Mexican, Caribbean, international, taco party, grill and the Gala buffet (No dress code or reservations required).
- Marco PoloAir-conditioned, A la carte restaurant serving four weekly international menus (Italian, International, French and Innovation menu). Dress code enforced and no reservations needed.
- RosmarinusFeaturing traditional Mexican palapa roof, this restaurant serves lunch buffet daily and might serve (depending on season and operational hotel needs) Mexican A la carte dining with four Mexican specialities: by region, gourmet, typical and fajitas (reservations not required, formal dress code for dinner).
- Various Lounges/Bars- Royal Lobby Bar
- Pool and swim up bar
- Snack Royal
- Late Snack at Las Fuentes
- Late Snack/Royal Motor Lobby
- 24-hour front desk
- Airport shuttle service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Airport shuttle service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Shopping mall†
- Spa†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
- Internet Access†
- Four different wedding packages available.
Please contact: cancunguests@hotelessolaris.com
for details.
Wedding Mexican kiosko available on-site.
† Fees may apply
- Bike rental
- Children's poolThere are 2 children's pools on-site.
- Children's program, onsite
Mini club includes our Noah's water park with funny slides and supervised children activities.
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †- Jet skis
- Wave runners
- Motor boats
- Deep sea fishing - Non-Motorized Water Sports- Kayaks
- Pedal boats
- Windsurfing
- Boogie boards
- Sailing available at our private marina
Scuba diving demonstration at the pool
Note: Use of our hotel gym facility is complimentary
Sports and entertainment team offers a weekly activities program - PoolThere are 2 pools on-site. One large ocean front pool divided into sections (with pergola roofs areas available). Free-form pool activities, swim-up bar & children section.
MINI CLUB includes our Noah's water park with funny slides. It offers supervised children activities (4-11 yrs old) , daily opens from 9 am to 6 pm. Children under four are welcomed to enjoy it with an adult (baby's section available)
Mini club weekly activities program includes mexican, artistic and sport activities as well as games and contests. A gourmet and ecological day might also be part of it. Movies and video games are also available. This Property has Swim up Bars. - Spa †
- Steam bath †
- TheatreMovie theater exclusively for children.
- Gambling †Two popular casinos located downtown Cancún.
- Golf †Golf course located within a mile of the property.
- On-site Entertainment7 different fabulous theme parties a week, from Mexican (with Mariachi group live music), Hollywood, Latina, Broadway, Gala, Magic, and Karaoke. These shows are presented at our hotel theater, start at 8 or 8:30 and last about an hour.
- Other Local AttractionsPlaya Delfines - Known as "El Mirador" by the local. It's one of the most popular and largest beaches in Cancún. It's about one mile away from this Resort.
Interactive aquarium - Part of "La Isla Shopping Maill", located aprox. at a 7 miles distance
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10866 reviews
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Apr 24, 2025Laid back family friendly all-inclusive.
Wonderful family friendly all inclusive hotel. This magnificent teen story hotel right on the beach in Cancun is well maintained an kept immaculately clean. The staff was friendly and helpful. Edgar at the omelette station in the buffet is an artist with the eggs! The food at all the restaurants was delicious! Make your reservations early to insure you get a spot. If you are looking for wild nightlife, this is not the place for you. But they had a very nice band in the lobby bar reach night.
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Apr 24, 2025
Amazing experience for my boy !
Great Experience! The chef Emanuel is a nice person !! My boy really enjoyed make an real pizza and eat with a nice cocktail for kids, the experience and the staff is very nice with the kids and her parents, all the time the staff is ready to help us !
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Apr 24, 2025If you want a budget resort and timeshare pressure this is your place.......
I'm so baffled after reading all these reviews and then actually staying at this "luxury" resort. Let me preface by saying the staff carries this place, its not management or ownership for sure. The staff were amazing at all times. Recently remodeled ? I don't see where. The lobby lounge still has seats from the 80's. it was impossible to go anywhere with out them trying to recruit you for their timeshare program. They wont even serve you a mimosa before 11am unless you do the timeshare. Keep in mind on my birthday I was willing to pay them 170$ US for a bottle of champagne and they wouldn't let me purchase it until 11. But they would give me TWO bottles if I attended the breakfast. Ridiculous and scammy to say the least. Got stuck in a broken elevator on my birthday. We had to get our key cards replaced to get in our room SEVEN TIMES in two days. It's also billed as a family resort but they have super scantily clad girls in thongs twerkin with kids at the pool ? They really need to pick a lane. The pool is also way too crowded and they way over book the resort. You feel like you need to rush through meal because others need the tables even at the buffet. The app was so bad to make dinner reservations so I just bribed the staff to get me in each night. It was bad I actually just had to laugh about it. It was my first and last time staying in Cancun. I've been to multiple all inclusives in the Yucatan and this one was the worst.
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Apr 23, 2025
Always a great experience!
This is our favorite hotel in Cancun; the staff is great and food delicious. It is a familiar environment and clean and safe. Special shout out to Angel in Las Fuentes restaurant. Angel was always very attentive and made us feel special. Even though we were a big group of 11 he had a big table ready for us every night. Cesar Alberto in the snack bar was everyday kind and making sure we had a great time enjoying the delicious hamburgers and hot dogs. Thanks to Vero and Mary in housekeeping as well, as it was very nice to come back to a clean room with a nice touch that showed that we were special. We cannot wait to return to the Royal Solaris again!
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Apr 20, 2025
Beautiful hotel. Hope to visit again one day.
Beautiful hotel, very clean. Staff are attentive and there are plenty of things to do. Kids club is great. There are plenty of restaurants to choose from and the reservation system is very fair and easy to navigate. The hotel has an app that is very helpful to know schedules for activities and booking restaurants. The performances in the theatre each evening are great. The hotel doctor service is wonderful - friendly, quick and easily accessible. Also there are pharmacies that bring medication to the hotel.
- AdvisorySpring Break Policy - Hotel does allow individual spring breakers, but no groups. $100 cash per person (refundable) deposit is required at check-in.
- AdvisoryThere is an environmental sanitation tax for hotels in Cancun. The fee is $1 USD per hotel room, per night for every tourist that stays overnight in the municipality of Benito Juarez. This tax must be paid at the check-in.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
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