Resort Details
- Various Lounges / Bars- Barracuda.- Desires.- Halftime.- Manatees.- Rendezvous (Closing Time - 12 AM)- Showtime.- Sugar Reef.
Open during main show with beverage service, hours may vary.
- Various Restaurants
- Barefoot Grill.
- Bordeaux.
- Coco Cafe - Coffee and snacks.
- Himitsu - Pan-asian cuisine.
- Market Cafe - International buffet.
- Oceana - Fresh seafood. Casual Elegance (Open Time 6 PM)
- Portofino - Italian cooking.
- Seaside Grill - Grill specialties. Casual Elegance required for dinner
- The Patio.
- 24-hour front desk
- 24-hour room service
- Accessible rooms†
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Elevators
- Pool
- Shopping mall†
- 24-hour front desk
- 24-hour room service
- Accessible rooms†
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Elevators
- Pool
- Shopping mall†
- Spa†
- Wireless internet connection in public areas
- Meeting Facilities†
† Fees may apply
- Archery
- Bike trail †Enjoy tours to the yal-ku lagoon.
- Fitness center on-site
On-site amenities include:
Free weights.
Fixed bicycles.
Climbers.
Elliptical.
Fitness accessories (yoga mats, exercise balls, etc.). - General †•Indoor/Outdoor Activities:oAngry BirdsoCooking classesoCornholeoCrazy gameoCrossFitoLadder Toes
- Non-Motorized Water Sports
- Pool
On-site large infinity pool, fun social pool, and a quiet pool just to relax.
2 outdoor whirlpool tubs available.
- Tennis court
- VolleyballBeach volleyball.
- Water activities †Aqua Strong- AFAA Certified InstructorKayak TourPaddle Board TourPool Biking - AFAA Certified InstructorWater Casino
- Diving †
- FishingDeep sea fishing.
- Snorkeling
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13738 reviews
-
Apr 25, 2025Wedding Magic!!
We stayed for four nights for a friend’s wedding and could not have had a better experience! From the beautiful jungle vibes, fun iguanas/Coatis, and great beach…our friends couldn’t pick a better place to get married. Special shoutout to some of the staff while we were there with Marco & Eduardo being amazing bartenders at the wedding. Sergio who was working the lobby/checkout area who made sure we were taking care of. Lastly, Timateo who was one of the best servers all weekend and always took care of me with one more mezcalita.
-
Apr 24, 2025
Our experience at Secrets Akumal Cancun
Our experience at Secrets Akumal was wonderful, my husband and I stayed for 5 days and we enjoyed every minute of it. The rooms were nice and comfy, the food and drinks didn’t disappoint, the entertainment staff were so great, especially Max, Arantxa, Javier, Alejandro, Andrea and Jesus. They were very friendly and funny, we even took some jokes home. We loved all the pampering and attention, even the smallest details when they would call us by our names, there was not a moment where we didn’t feel content and happy. We loved the bike ride, guacamole class and tour with Amstar, Hugo was very helpful when booking for us, Victor Falcon, our guide was phenomenal and very knowledgeable. Out concierge Karina on building 8 was great and super attentive to our needs, we let her know that our shower head wasn’t working and she took care of the maintenance the same day, it was great to receive a daily program of everything that was going on in the resort. We loved every minute of our trip and can’t wait to come back soon. Thank you for all of the staff for everything they do for the guests, it goes a long way.
-
Apr 24, 2025
Fantastic Holiday!
Fantastic hotel, service and restaurants. Nothing is too much trouble for the staff. Would definitely return. Pool concierge Antonio was so helpful during our stay and building concierge Araceli. All the restaurants are amazing and the choice of food and quality is outstanding. It’s the small things like the turn down service on an evening, don’t have to request it they just come and do it
-
Apr 24, 2025
Exceptional experience
Amazing experience and staff were so friendly and helpful. Special mention to Sophia, hope I got the name right (the sip and paint lady)! She went out of her way to run the sip and paint lessons with us even when we arrived late. She was also very instrumental in telling us events happening around the resort. Thank you !
-
Apr 24, 2025
A wonderful resort
My wife and I have just returned from a 10-night stay at Secrets Akumal. We have previously stayed at other Secrets resorts - The Vine, Playa Mujeres, and St James (Jamaica). We stayed in building 7, in a non-preferred room with tropical view. The layout and design of the resort provides the sense that it is much larger than what it is. The tropical gardens are lush with lots of mature trees, and on several occasions, we encountered iguanas, different birds and racoons. It took a day to familiarise ourselves with the resort, but after this, realised that everything was very accessible within a short walk. The entire resort is extremely well kept, tidy and clean. Most of our days followed a similar pattern. Due to the time difference between Mexico and the UK, we were up early and in the gym at 6am. The gym is well equipped, for a hotel gym, with a variety of free weights, resistance and cardio machines. They also offer a group training session at 9am, although we never participated. We generally headed down to the pool for around 7am, stopping at the Coco Café to grab a couple of coffees and pastries on route. The cafe is open 24/7, offering a variety of hot and cold drinks, pastries, cookies, sandwiches/paninis. You pretty much have your choice of sunbeds at this time, although they tend to get taken between 7.30 – 9am. The pool concierge do a good job of trying to monitor beds that have been “reserved”, but not used by guests, and allocate them to others. Throughout our stay, we never had an issue with lack of beds, either at the pool or beach. We’d spend the days in and out of the pool, taking strolls along the beach, and getting involved in the comprehensive programme of activities and games organised by the Entertainment Team. Some these included beach and pool volleyball, aqua fitness, bingo, cocktail making competition, footdarts, bracelet making, all of which were fun. At lunchtime, you have a variety of dining options. You can visit one of the restaurants, order food to be served at your sunbed, or get a freshly baked pizza at the pizza oven station. However, our favourite was visiting a temporary buffet station near the main pool, serving daily specials on rotation – tacos, barbeque fish, barbeque chicken, jacket potatoes, burgers etc. We visited all but the preferred restaurants in the evening. The resort operates a “non-booking” policy, so you may encounter a short wait for a table. This was never an issue as you can roam the resort or grab a drink in the bar whilst waiting. Again, service in all restaurants was second to none, and the food was delicious. Portions are not huge, but there is no restriction on how much you can order. The Entertainment Team offer a free bike tour of the local town every few days. I highly recommend this as it gets you off resort with a guide, and you visit a local cenote. One of the main reasons we chose Akumal was because of the turtles. We took our own snorkel gear with us, but the resort can loan you equipment for a small fee. We went searching for turtles on our own on a few occasions without success. Towards the end of our stay, we went on a guided tour and had a wonderful experience. We saw dozens of turtles and plenty of fish. You can book guided tours through the resort, or there are plenty of vendors on the beach offering tours at half the cost. To conclude, the resort is lovely, probably the best all-inclusive we’ve visited. However, what makes this place extra special is the staff. Every single staff member we interacted with was so welcoming, attentive and friendly. They truly make you feel like a VIP. The entertainment team are fun and encourage you to participate in activities. The pool concierge and servers check in on you regularly to see if they can be of assistance. We took full advantage of the service, sampling lots of cocktails.... to stay hydrated of course! Secrets Akumal has raised the bar for future holidays, and I’ve no doubt we will return in the future.
- Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.
{{title}}
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.