Hotel Promotions
Non-Refundable Category
This category is non-refundable at time of booking. This supersedes any other hotel cancel policies.
Applicable Dates:
Booking Dates: 09 Mar 2020 to 31 Dec 9999
Travel Dates: 09 Mar 2020 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Various Lounges / Bars
    - Barracuda.
    - Desires.
    - Halftime. 
    - Manatees. 
    - Rendezvous (Closing Time - 12 AM)
    - Showtime. 
    - Sugar Reef. 

    Open during main show with beverage service, hours may vary.

  • Various Restaurants

    - Barefoot Grill.

    - Bordeaux.

    - Coco Cafe - Coffee and snacks.

    - Himitsu - Pan-asian cuisine. 

    - Market Cafe - International buffet. 

    - Oceana - Fresh seafood. Casual Elegance (Open Time  6 PM)

    - Portofino - Italian cooking. 

    - Seaside Grill - Grill specialties. Casual Elegance required for dinner

    - The Patio.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible rooms†
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Pool
  • Shopping mall†
  • 24-hour front desk
  • 24-hour room service
  • Accessible rooms†
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Pool
  • Shopping mall†
  • Spa†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Meeting Facilities†
On-Site Wedding Services


† Fees may apply

On-Site Recreation
  • Archery
  • Bike trail †
    Enjoy tours to the yal-ku lagoon.
  • Fitness center on-site

    On-site amenities include: 

    Free weights.
    Fixed bicycles.
    Climbers.
    Elliptical.
    Fitness accessories (yoga mats, exercise balls, etc.).

  • General †
    •Indoor/Outdoor Activities:
    oAngry Birds
    oCooking classes
    oCornhole
    oCrazy game
    oCrossFit
    oLadder Toes
  • Non-Motorized Water Sports
  • Pool

    On-site large infinity pool, fun social pool, and a quiet pool just to relax.

    2 outdoor whirlpool tubs available. 

  • Tennis court
  • Volleyball
    Beach volleyball.
  • Water activities †
    Aqua Strong- AFAA Certified Instructor
    Kayak Tour
    Paddle Board Tour
    Pool Biking - AFAA Certified Instructor
    Water Casino
Off-Site Recreation
  • Diving †
  • Fishing
    Deep sea fishing.
  • Snorkeling

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 13430 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Jan 2025 couple review

    Staff is hands down incredible. Didnt have a single bad interaction with anyone. Special shout out to our concierge Sofia. She texted us every morning with a morning guide to activities throughout the day. She provided cenote recommendations in the area, booked our hydrotherapy sessions for us and even had a bath prepared upon request. The grounds here are absolutely stunning. Love how much greenery is around and the beach is beautiful. Food ranged from OK to great. A lot depends on personal preference so I wont go into much detail but El Patio was our favorite highly recommend lamb birria tacos.

    Jan 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Can’t wait to go back !

    Just left and already miss this place! The lush foliage that fills the resort , the many pools to choose on and being doted on by ALL the staff made this resort stand out Big Time! Karina was our concierge and we utilized her services fully from blowing up our pool floaties to ordering room service her friendly smile was great to see each morning ! Gina and Maximillos & Carla with the entertainment team were our highlights during the day with pool volleyball and drink making competitions and Bingo! They brought the energy which was delightful for us since it is really an older crowd at this resort. Ruben was our pool waiter and he always found us to say Hi, adjust our shade, make sure we were good! Ivan at the barefoot bar made the BEST and most consistent drinks.. trust me on this one haha! If I had any complaints at all is that our swim up ( which we were VERY excited to use) was completely shaded all day so we never used the swim up once. I appreciate the privacy of the trees but it was not worth the upgrade at all. Additionally every restaurant was sooo good with the exception of EL Patio the Mexican, it was our least favorite but definitely not our Favorite. The best is the Himitsu grill is the best, you need a reservation for the Tepanyaki Grill but you can just walk in for the sushi menu! Sooo delicious we went back twice! Snorkel right off our beach you don’t need to book anything you’ll see turtles, fish and stingrays ! You can rent a mask at the resort for like 4 dollars. I read reviews that they are pushy with trying to sell you timeshare or preferred upgrades , they only asked us once and we politely declined and did not hear about it again. Overall absolutely loved this place!

    Jan 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The rooms are thoughtfully designed to the smallest detail, even when you're taking a shower you can turn on your favori

    Everything in this hotel is unbeatable, if there are any small flaws, they are dealt with so quickly that they are not even noticeable. Concierge service very thoughtful hotel The hotel staff is very attentive to guests, ready to help every minute.

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Rid & Nelson Wedding week.

    My son got married at secrets of Akumal. The wedding was absolutely beautiful and all the staff were so welcoming and fun. Also the food at Akumal was the best I’ve ever eaten. The afternoon lunch barbecues were phenomenal as worthy buffets for the evening shows. We feel so lucky to have been able to share a special time with family and friends at such a wonderful place. All of the staff were so pleasant and helpful. It’s really show that they love their jobs.

    Jan 15, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    SPA and site improvements were below par.

    Did not get the free massage offered with my reservation. Did not get the free hydrotherapy with my guests at the same time like I did at the last Secrets. The grounds are so dense that you cannot see any improvements to find your way. Wasted a lot of time getting lost.

    Jan 15, 2025
Hotel Advisories
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


    Resort Fee – (Leave Resort Fee information if travel is still current.) 


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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.