Hotel Promotions
Honeymoon Booking Bonus
Guests celebrating their honeymoon with us will receive:

*  One bottle of wine in room upon arrival (brand at hotel discretion)
*  Fruit basket in room upon arrival
*  20% discount at spa and beauty salon

To receive this offer, just enter ""HONEY"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in.

Applicable Dates:
Booking Dates: 10 Jun 2021 to 19 Dec 2025
Travel Dates: 20 Dec 2021 to 19 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The all-inclusive program includes the following amenities:

* Welcome drink at arrival.

* International buffet and a la carte menu – breakfast, lunch & dinner.

* Unlimited dinners at the a la carte specialty restaurants. Reservation is required, dress code applies.

* Domestic and international beverages by the house from 11:00 a.m. to 01:00 a.m. at the Hotel restaurants and bars (all beverages are by the glass, one per time. According to restaurants & bars schedule).

* Mexican Fiesta every Thursday (when weather permitting).

* Sunday Champagne Brunch with live Mariachi and Marimba music.

* 24 hrs Room Service (Room service accompanied of food & non-alcoholic drinks per service.)

*  Free wireless WiFi at Rooms, Lobby and pool area up to 5MB**

* Beach and pool waiter service.

* Day and night activities; entertainment for kids and adults according to a weekly program.

* Free access to Sheratoons Kids Club (Xbox’s and Wii are available) and Mini Disco for children ages 5 - 12.

* Safety deposit box with space for laptop

* All taxes and gratuities included.

Important Information:  Redemption information will be provided by the hotel at check-in. 

Applicable Dates:
Booking Dates: 01 Jul 2024 to 19 Dec 2025
Travel Dates: 20 Dec 2024 to 19 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges/Bars

    Lobby Bar - open daily 3PM - 11PM
    La Palapa - Swim up bar
    La Carreta - Swim up bar
    La Pergola - Poolside snack bar
    El Embarcadero -live entertainment

    Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.

     

  • Various Restaurants

    LA VILLITA RESTAURANT
    – this restaurant offers guests ocean views and the perfect place to enjoy outstanding breakfast buffet and a-la carte service. Delectable Mexican and International selections are available for lunch and dinner.
    Open daily for breakfast from 7:00 AM to 11:00 PM exception of Sunday night.

    GAVIOTAS RESTAURANT
    Mexican Gourmet Cuisine
    Open daily from 6:00 PM to 11:00 PM – (last call for dinner order at 10:30 PM)

    ALFRESCO TRATTORIA
    Italian Cuisine
    Open: Tuesday, Saturday and Sunday 6:00 PM - 11:00 PM (last call for dinner order at 10:30pm)

    Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children's play area
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Exercise gym
  • Free parking
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pets allowed†
  • Pool
  • Restaurant†
  • Safe deposit box
  • Sauna†
  • Shopping mall†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Sheraton Buganvilias Resort & Convention Center is a gem among Puerto Vallarta’s wedding sites, providing elegance, exclusivity, privacy — whether a large affair or an intimate wedding, you can count on our experience and personalized planning. Host your special day on our charming heart shaped garden overlooking the romantic Banderas Bay. Dance the night away under the stars and mingle with your guests in our award winning gardens, where palm-tree pathways encircle gently lapping pools and waterfalls.

    Please contact the hotel directly for specific questions regarding pricing and availability.

† Fees may apply

On-Site Recreation
  • Children's program, onsite
    Open year round from 10am to 6pm. Available for children 5 to 12 to come and go during hours of operation. Parents must register the kids and must stay on-site.  A Mini Disco is available for children twice a week in the afternoon (subject to hotel occupancy). 
  • Direct access to a beach
  • Fitness center on-site
    Completed in 2015, a brand new Gymnasium with the high tech equipment and quality standards that are implemented in all Sheraton Hotels worldwide. Sheraton Fitness offers a Premium service and facilities because we know that exercise and travel go hand in hand. This program helps our guests to achieve their nutrition and fitness goals while traveling as it focuses on four key objectives: Mindset, Nutrition, Movement & Recovery.
  • Hot tub
    1 Outdoor Hot Tub
  • Non-Motorized Water Sports †
    Arranged with concierge; available from independent providers.
  • Outdoor pool
  • Pool
    There are 2 huge beautiful pools on site with swim up bars.  One has an open jaccuzi and waterfalls and is a quiet pool. The other offers pool activities. Both pools are heated.
  • Spa †
  • Tennis court †
    There are 4 lit tennis courts onsite.
Off-Site Recreation
  • Gambling †
  • Golf †
    Golf Course located within 5 Miles of Property.
On-Site Attraction
  • On-site Entertainment
    Mexican Fiesta on Thursdays from 7-10pm
    (additional fees may apply payable directly to hotel)
Off-Site Attraction
  • The famous boardwalk "El Malecón"
  • The main churge "Virgin of Guadalupe"
  • The main square and City Hall
  • Art Galleries and shopping
  • Other Local Attractions
    Extreme sports have become an increasingly popular part of more and more vacations. From bungee jumping to tumultuous hiking through the Sierra Madre Mountains, Puerto Vallarta offers some of the most exciting 'extreme sports' activities in the entire world. Mexico's hideaway is more than just sun, sand and beaches-adventure-seekers can see just how much fun 'getting wild on PV' can actually be.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8802 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    RCI exchange

    RCI exchange. You won’t get a room upgrade unless you attend a time share presentation. This was extremely disappointing as our room did not include a patio. Front desk staff not friendly. Time share staff “too friendly”. Front desk checks you in and gives you a room. No other information is provided by them. Helpful information would have included; the rooms are made up daily, where the washer and dryer are located and evacuation tips in case of an earthquake. (yes there was an earthquake during our stay, 6.2.) Pros: Location to Malecon Always a pool or beach chair available. Music was loud on the AI side but quiet at the club.

    Jan 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Mariana

    Mariana is a great girl she always make us laugh she is amazing a the way she are thanks for the exercise in the pool and the drinks at the wine and all they the big smile Mexican fiesta so much fun with her she is great she is a good element for you resort

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Do More Homework Before Choosing this Place

    Pros : Close to the airport and within walking distance of Puerto Vallarta Malecon. Pools are HEATED - NICE ! Grounds were beautiful and well taken care of, Entertainment / Activities people seemed cool. The Bed was super comfy. Oliver at the Breakfast buffet AMAZING BUT Cons : no other connections with any other employees. Service everywhere super slow ( between the pool , bars and restaurants and it was DEAD, so WTH !!! ) Hot tub was basically no hotter then the pool and SO shallow. This time of year, maybe just the trip we experienced was an older, mellow crowd ( first time ever in Mexico we didn't make a connection with any employees or guests at a resort ) My husband enjoyed some of the food, I did not. Only breakfast option was buffet just FYI. It's just my opinion, I looked over all the reviews before choosing this place too. I just know I wouldn't come back.

    Jan 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    I love Evelyn and entertainment staff

    The best experience with all de people !!!!!!!!!! Omg de entertainment staff !! I love the aquaerobics and stretching exercises with the staff EVELYN!!!!! Mariana !! Jimena ! They make a unforgettable moments im all my vacation !! Amazing pool and service THE BEST!!!!!!!!

    Jan 15, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Horrible front desk staff - condescending and dismissive

    Unfortunately I have been waiting for management to do the right thing here and they have ultimately decided not to. The front desk staff is horrific at the Sheraton Buganvilias Resort & Convention Center. They are condescending and arrogant. They repeatedly lied to me when I asked them about my free upgrade due to my status with Marriott Bonvoy. I was supposed to get a junior suite upgrade and they kept telling me I was already upgraded. Yes I was upgraded because I paid for the upgrade to the room I was in. I had to keep telling them I paid for my upgraded room on a high floor. Then they said all the junior suites were full, which was not true. I know a couple that was in one of them and moved to another one because they wanted a different view, and the one they vacated was empty the entire two weeks we were there. That was in addition to our room smelling overwhelming like mold. The beds are also old and soft and lumpy. Watch out if you have a bad back like I do. There is loud music all day, every day, at the pools. The service around the pools and on the beach is spotty at best. I will NOT be going back to this hotel ever again.

    Jan 15, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel does not accept spring break groups.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    For the comfort of the guest, in 2016 a cashless policy has been instituted on property. The consumption venues such as restaurants, bars, room service, as well as the spa among other services, do not accept cash payments; therefore, it is strongly suggested to establish a credit line upon check in with credit or debit card. A cash deposit will be requested if other forms of payment are not available, any balance will be returned upon check out.

  • Pet Policy : Pets Allowed: Extra charges per dog per night. This charge is non-refundable cleaning fee per stay; maximum of 1 pets allowed. The clients will be required to sign a pet waiver upon check in. Regulations and conditions may apply.

{{title}}

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.