Resort Details
- Coco Café
Enjoy coffees, teas, pastries and snacks served daily, 24 hours.
- Da Mario
This unique restaurant offers delicious Italian cuisine to guests aged 8 years and older.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside GrillThe Seaside Grill offers eclectic, international cuisine paired with unforgettable beachside ambiance.
- The Snack MachineA variety of grilled favorites and snack foods served from a fun, colorful food truck.
- Tiki Taco
Every night, the culinary team at Tiki Taco serves up delicious Mexican specialties for guests.
- Various Bars / Lounges- Barracuda (Bar adjacent)
- Manatees (Main pool swim-up bar)
- Rendezvous (Main lobby bar offering cocktails and spirits)
- World CaféAs the name implies, the World Café features a diverse array of culinary highlights from some of the world's most unique destinations.
- All-inclusive meal plan
- Babysitting†
- Ballroom†
- Concierge desk
- Currency exchange†
- Elevators
- Laundry/Valet service†
- Meeting rooms†
- Pool
- Poolside service
- All-inclusive meal plan
- Babysitting†
- Ballroom†
- Concierge desk
- Currency exchange†
- Elevators
- Laundry/Valet service†
- Meeting rooms†
- Pool
- Poolside service
- Solarium
- Wireless internet connection in public areas†
- Please contact the hotel for additional information.
† Fees may apply
- Basketball court
- Children's program, onsite
EXPLORER'S CLUB
At Sunscape Puerto Vallarta Resort & Spa, kids ages 3-12 will have a blast with all the fun-filled activities at the Explorer’s Club for Kids. All Explorer’s Club staff is certified by the Red Cross in CPR for children, designed to entertain the little ones with different programs based on science, nature and exploration.The program offers the following fully-supervised activities daily so mom and dad can have some alone time and peace of mind:
- Programs based on science, nature and exploration
- Arts & crafts
- Playground
- Movie nights
- Sand castle competitions
- Gaming consoles (available upon request and based on availability)
- Weekly campout adventure in the tents at the club or on the beach (with the parents’ approval)Parents can rest assured while their children participate in fun-filled activities because all Explorer’s Club staff members are certified by the Red Cross in child CPR.
- Fitness center on-siteOur fully equipped, air-conditioned fitness center will provide a full range of cardio conditioning activities and exercise equipment.
- Miniature golf †
- Pool
One main pool with a swim-up bar, and the brand new water park and beach wait service.
- Spa †Guests can enjoy a variety of massage treatments at the beautiful gazebo on the beach.
- Teen programs
CORE ZONE TEENS CLUB
The Core Zone features games, sports, activities and entertainment geared to teenagers ages 13-17 including:- Tournaments held at various times during the day
- Giant Jenga and Connect Four
- Board games
- Darts
- Ping Pong
- Pool table
- Air hockey
- Xbox One
- PS4
- PSVR Headset
- Flat screen TV for movies and musicThe resort’s Entertainment Team is there to ensure safety and responsibility while the teens take part in all the activities that are offered.
- Tennis court2 tennis courts on-site.
- Volleyball
- Fishing †
- Golf †
- Motorized Water Sports †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6912 reviews
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Jan 17, 2025Sunscape Puerto Vallarta
Yes the Sunscape could use some updating , but what I spent for a week there was well worth it! The buffet is a buffet! You’ll find good, and not so good. The Italian restaurant was really good and so was the Mexican. The beach and pool are both nice! Drinks were abundant and staff was pleasant!
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Jan 17, 2025Good, yet some disappointment.
The resort is nice and the staff are mostly friendly. We were there for a wedding which was lovely. However, we were surprised to be charged for staying an additional 2 1/2 hours while waiting for our pickup to the airport at the end of our stay. We had paid for a package however, apparently that didn't include staying until your ride appeared. We didn't think sitting in the pickup area of the lobby with 3 young children was something anyone would have enjoyed.
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Jan 16, 2025Nice location including a nice beach, but the facilities are a bit run down. Food & ambiance are okay but no frills.
The location is nice as it is centrally located, but the facilities are aging and overall it was noisy. The food was ample but not inspiring. The beach and pool were nice. Lots of nice places to walk, but you have to find them yourselves. Rules such as noise disturbance, underage children in specialty restaurants, reserving chairs with towels, etc. was not enforced.
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Jan 16, 2025Don't waste your money
This resort is old and run down. Tiles missing all over the pool, dirty stairwells, chunks of plaster falling, dim bathroom lighting. The food and beverage is terrible. Sells it self as a kid friendly resort, but it definitely is not. Food selection for kids was non existent. Dried out hot dogs and chicken nugget, very rarely could you get plain pasta or cheese pizza. Ice cream is not available unless you special order it, and at the discretion of the "captain". Kids pool area is deteriorate and unappealing. The Mexican "restaurant" is just another buffet. Only other options for a sit down restaurant is Italian, but does not allow kids under 8, and the Seaside Grill (which has the buffet option for kids). Where is the waffle station, ice cream bar ? All good kid options that are missing. Most kids want safe food options that they are used to. Luckily there was an omelet station every day for freshly cooked eggs, bacon had to be requested, sausages were always over done and dry. What Mexican resort doesn't have guacamole? They had an "avocado salad" that was definitely not fresh avocado. Best meal was definitely in the Italian restaurant, but no special wine, its the same wine throughout the resort. The "food truck"...same limited options and same problem, hamburgers overdone and dry, scary cheese that does not melt on the burgers.
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Jan 15, 2025Vacation
Our experience at sunscape hotel was awesome. Staff very very friendly. ISMAEL bell boy was very kind to us n helped us with our bags. Nice resort n quick walk to shops. Our Italian dinner was excellent n food was good. Bartenders were funny n always happy. Housekeeping staff were very efficient n did a good job n respectEd our privacy. Earthquake was scary but staff reassuring n made us feel safe to return inside the hotel, so thank you again for a lovely vacation
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.