- This offer has no cash value. No credit will be issued for any unused amount.
- Resort credit may be used for Dolphin & Marine Adventures, Atlantis Kids Adventures, CRUSH, Atlantis LIVE performances, or Atlantis food and beverage outlets.
- Resort credit may not be used for laundry service or at any of the following outlets: Mandara Spa, Ocean Club Golf Course, the Casino, Marina Starbucks, The Dilly Club, the Atlantis Signature shops or any other retail shops. It may not be used on gratuities for food and beverage consumption, in-room movies or phone calls, transportation/transfers, or taxes.
Unlimited access to a one-of-a kind 141-acre waterscape including Aquaventure, one of the largest water parks in the world. A savings up to $139 per person, per day.
Important information: Additional information available at check-in, black-out dates may apply.
Resort Details
- Various Restaurants
Known as the culinary capital of the Caribbean, Atlantis offers over 20 unique dining options, from casual beachside bites to local delights and upscale dinner venues. With the opening of Chef Michael White’s coastal Italian restaurant Paranza at The Cove, Atlantis has become the only resort in the region with three Michelin star-rated chefs: Michael White (Paranza), Nobu Matsuhisa (Nobu) and José Andrés (FISH by José Andrés).
Dining options located at The Reef include Starbucks, Fish, Paranza, Prech, and Frezca.
- 24-hour front desk
- Accessible facilities
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Elevators
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Elevators
- Exercise gym†
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- wedding packages available, starting at $5,000.
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsite †
Fully superivsed "edu-tainment" for ages 3-12 located in the Coral Towers of Atlantis.
- Direct access to a beach
- Fitness center on-site †
- Gambling †60,000 sqft- the largest in the Atlantic & Caribbean.
1,000 slots and just under 100 tables.
Pegasus race and sports book. - Golf location (onsite/nearby) †18 Holes
- Non-Motorized Water Sports †Guests may rent snorkel equipment at the Blue Adventures kiosk near the Cascades pool.
At Atlantis' Paradise Lagoon, guests can rent kayaks, aquatrikes, etc. - PoolThere is 1 pool on site. Cascades is the main pool at The Reef Atlantis, a semi-private all ages pool near the beach.
Reef Atlantis guests have full and complimentary access to all pools, waterslides, etc. at Atlantis. Guests can walk to these areas or take the complimentary resort shuttles to other Atlantis towers. - Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 4 tennis courts onsite. There are 4 lit tennis courts onsite.
- Water activities †Water park - mayan temple , power tower
- Golf †Golf Course located within a Mile of Property.
- Scuba diving †
- On-site EntertainmentLive entertaintment at Marina Village. Casino, nightclub, lounge, Comedy Club, movie theater located in the Coral Towers.
Seasonal headline concerts, called Atlantis Live! features artists such as Alanis Morrisette, Fergie, Rob Thomas and Maroon 5. Concert details can be found on Atlantis.com.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2844 reviews
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Jan 13, 2025Beautiful, but multiple issues and expensive
Room check in delayed by hours. Room card system was down until next morning. Refrigerator and tv remote broken. Expensive. Hard to get restaurant reservations. Pillows were bad. Cold in January. Beach was beautiful, but lots of trash. Was supposed to have two queen sized beds, but ended up with one bed and a pull out couch. Beautiful resort, but had issues and very expensive.
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Jan 10, 2025Two star hotel for 5 star price
Recently stayed at Atlantis, Reef. Our experience did not live up to expectations and hype 1. Staff - very apathetic and almost seemed annoyed to provide assistance 2. Food - we ate at Salinas and Chopstix. Very overpriced and un-inspired food. 3. Rooms - outdated and dirty. You can see rust accumulating along the water faucets/bath tub. Electrical outlets that do not work. 3. Hidden feeds - got charged $350 dollars for a reservation error that I am still trying to resolve. Tried to talk to staff there but kept on getting bounced around because nobody cares. We have had the opportunity to stay at luxury hotels/resorts along with cruises. Atlantis had the lowest value of the places that we have visited. Our family will take business elsewhere in the future.
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Jan 09, 2025wonderful experience can’t complain about a single thing at alll,staff at aura was terrible that’s all tho
bellman lance at the reef 20/10 coolest guy i ever met, i appreciate all his effort to to help with everything he can, never lets anyone down that i seen and stays up all night and still has so much every every time i see him, he’s priceless love the guy
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Jan 09, 2025
Great stay, incredible beach and resort
We had a great stay at The Reef. We had a 2 bedroom ocean view suite for our family of 4, and it worked out perfectly. The room was clean, full kitchen was stocked, and we had a great view of the beach. We spent most of our time on the Cove/Reef side (Cascades pool and then the beach) - so most of my comments are for that area of the resort. The staff was friendly, walkways/grounds were very clean, and pool/beach were well maintained. We did have to plan ahead to get chairs together, but that's not unusual for a large resort during peak times. The walk to the Royal was manageable - sometimes we took the shuttle, sometimes we walked. Shuttles were pretty quick, during our 5 nights there I think we only had to wait more than a few minutes one time. I would return to this resort - my kids had a blast and we all enjoyed our stay. Although the Reef is at the end of the property, it gave our trip a quiet but fun feel away from the hustle and bustle of the main resort area!
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Jan 07, 2025Mixed review
For the cost, the value isn't quite what I expected. It seems they hike the prices up but shrink the portions and quality. The staff was often rude and short tempered as well. Really great location, however, with lots to explore! I loved the beaches, the aquariums and the pools. The food was hit or miss, with many locations not being worth the price. But there were a few great options.
- AdvisoryThe standard cancellation policy applies to all room categories unless booking a non-refundable room category. Non-refundable room categories will be 100% fully non-refundable at the time of booking.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit authorization upon check-in for incidentals; this will place a hold on your funds.
Credit Card Holds - Upon Check-in, the following amounts will be held for incidentals via credit card :
* $250 per room, per day (Subject to Change)Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and resort fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
The hotel resort fee is included in your room rate with the following inclusions:
- Daily Access to Aquaventure water park
- Daily Access to The Dig and Marine Life Exhibits
- Wi-Fi All Access (guest rooms and lobby areas)
- Two Souvenir Reusable Water Bottles per room
- Dive-In Poolside Movies – as scheduled
- Daily Access to Fitness Center for two
- In-Room Coffee & Tea
- Resort Shuttle Service
- Unlimited Local Phone Calls
The above list is subject to change and may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.