Resort Details
- Capricho:
International buffet. Serving breakfast, lunch and dinner.
- Chic CaberetThis venue requires a reservation and an additional fee payable directly to the hotel
A delicious show. A spectacular dinner.
Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun! - El GauchoArgentinian cuisine. Serving dinner a la carte.
- La BohemeFrench cuisine. Serving dinner a la carte.
- TentazioneItalian cuisine. Serving dinner a la carte.
- Various Lounges/Bars
-Beach Club
-Lobby Bar (1)
-Pool Bars (3)
- 24-hour front desk
- ATM/Cash machine†
- Baggage hold
- Beauty shop/salon†
- Bell staff/porter
- Car Rental Services†
- Complimentary wireless internet
- COVID test onsite
- Currency exchange†
- Doctor on call†
- 24-hour front desk
- ATM/Cash machine†
- Baggage hold
- Beauty shop/salon†
- Bell staff/porter
- Car Rental Services†
- Complimentary wireless internet
- COVID test onsite
- Currency exchange†
- Doctor on call†
- Elevators Not Available
- Exercise gym
- Game room
- Gift/News stand†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Room service
- Spa†
- Tennis court
- Water sports†
- Wireless internet connection in public areas
- Please contact the hotel for additional information.
† Fees may apply
- Basketball court
- Fishing †Deep sea fishing
- Miniature golf
- Non-Motorized Water Sports
Snorkeling, kayaking, windsurfing, pedal boats, stand-up paddleboard
- Pool
7 freshwater pools and 1 seawater pool. Free umbrella, sunbeds, shower and towel service.
- Scuba diving †
- Soccer field
- Spa †Zentropia Palladium Spa and Wellness
- Table tennis
- Tennis court6 tennis courts onsite
- VolleyballBeach volleyball court
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14105 reviews
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Apr 25, 2025Great vacation!
Such a great trip! We had mostly vacationed in Excellence properties prior, but came here as it offered a family side for our group. We thought it was a similar level of quality, specifically on the TRS side! Loved the versatility of how big the resort is. Something for everyone! Our room was great! Nice mini bar, good AC, good water pressure, and yummy smelling shower gel. The plunge pool was a bit chilly but warmed up throughout the week with the sun. We enjoyed all the food we ate, both at TRS and at the Japanese restaurant on the other side. Our Bulters Maggie and Alexx were awesome, and we got a few extras booking through Expedia! Other awesome servers were Daniel, Hector and Emmanuel! Thank you for taking care of us. The service is next level here, even turning out their headlights on the golf cart at night when they are a stroller to not wake the child! So thoughtful. Overall a great trip, we will return!
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Apr 24, 2025
Worth it
Great service, prompt response to any concerns and requests . Our time there was phenomenal, Christian and LouisO work well together to make guests feel at ease. Tip: although going outside the resort is not at all necessary , renting a car does help explore the nearby Tulum, Playa del Carmen and Cozumel for a more immersive Mexican experience
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Apr 24, 2025
Great experience
The hotel and staff is amazing one of our best trips yet!!! Everyone made you feel at home and the food was amazing the Thai restaurant was so good and the different pools were awesome and the shouted us out at the chic restaurant because it was our anniversary we felt very special there
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Apr 24, 2025Great stay, Henry and Christian were amazing!
Christian was amazing, very helpful & informative about the resort. He was easy to communicate with and very very helpful. He was paramount in making our anniversary trip a success. We plan on coming back and asking for him! Henry was also amazing as well, he went out of his way to ensure our stay was perfect
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Apr 24, 2025
Amazing honeymoon experience
Our stay at TRS Yucatan was amazing but my favourite part were all the fitness activities run by the amazing People of Palladium crew! Fernando, Alex, Andres and Angel made every morning super fun in and around the pool. Our villa butlers were also very helpful and the service was great overall :)
- AdvisoryThe access to the hydrotherapy areas at Zentropia Palladium Spa & Wellness will cost $35 USD per person.
- AdvisoryIn order to attend the Chic Cabaret Show there is an additional fee: $45 per person/per show. The hotel can provide the current fee at check-in.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 33.94 Mexico Pesos (approx. $1.70 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.