Adult guests will receive free buffet breakfast daily.
Important Information: Gratuities are not included. Free breakfast buffet is for adults only. Surcharges apply for children.
Resort Details
- Casa RobertoCasa Roberto is your best choice for Regional and local cuisine with a focus on Sinaloa style dishes. Infused with local flavors and ingredients, which are sure to satisfy even most demanding tastes.
- Coffee Shop
We offer you snacks, sandwiches, drinks, bread, coffee and others, for those long nights of restlessness when you might need a snack.
- El Venado Theatre HallEl Venado Theatre Hall is one of the hidden gems within the Hotel, it can house up to 500 guests, with a beautiful stage for both the dancers and musicians, ambience lighting and professional sound system, highlighted by our one of a kind architecture that will transport you through a brief view of the rich history and heritage of our state. You will as well enjoy a variety of buffets and open bar, based on the theme of the night.
- Georgini’sA unique dining concept of an Italian cuisine. Georgini’s brings to life spectacular views with the unique undertone and warm elegance. Georgini’s mix natural tones, enjoy rich culinary traditions prepared with fresh ingredients. Delightful rustic dishes recognized for their creative combinations of sauces and spices made with a homemade touch.
- La Playita
Specializing in seafood with a Sinaloa seasoning, come and learn why our area is known as the capitol of Shrimp in Mexico and enjoy various types of “ceviche” and other seafood treats.
- La Terraza
Dine under the stars on a panoramic ocean terrace overlooking Las Tres Islas and the sparkling bay of Mazatlán. Live music and dancing every night of the week, plus a spectacular fireworks show over the beach on Sundays.
- La Terraza Bar
Situated on the beach within our restaurant, you will have the opportunity to have a drink, watch the sunset and some sports.
- Los Tejabanes
Bringing you a broad gamut of finger foods, both our drinks and dishes will allow you to entice your palate and enjoy the beautiful pool and weather of Mazatlan. Located next to our main pool.
- USG Sports Bar
The best sports, the best drinks, and an ambience that is unique within the sports bar setting of Mazatlan. We have more than 12 high definition televisions bringing sporting events like baseball, basketball, football, soccer, hockey, box and others.
- 24-hour front desk
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Children programs
- Children welcome
- Children's play area
- Concierge desk†
- Elevators
- 24-hour front desk
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Children programs
- Children welcome
- Children's play area
- Concierge desk†
- Elevators
- Exercise gym†
- Free parking
- Game room
- Gift/News stand†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Spa†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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We have a wedding planner just for you, with catering by a professional catering team, gourmet foods, luxurious accommodations and a backdrop that is unforgettable, you have dreamt about it, now it’s time for you to let us make this dream a reality. You’ll never forget a Mazatlan wedding at the Hotel Playa Mazatlan. Our oceanfront setting on the blue waters of the Pacific Ocean is the perfect backdrop for a magnificent outdoor wedding in Mexico. Surround your guest with a quarter-mile of sandy beach, wonderful views of our iconic Deer Island and the sparkling ocean, and pamper them with our superb cuisine and spectacular service.
Your special wedding day deserves attention to detail, preferential treatment and world class service. The experienced staff, wedding planner and catering crew at the Hotel Playa Mazatlan will make it all happen; from menu planning, to coordinating flowers and tables, to arranging ceremonies and local excursions and accommodations. With over 400 guest rooms, 55 years of wedding planning experience, a rare pre-Hispanic spa, luxurious grounds, multiple pools and hundreds of feet of beach front property, your family and friends will be treated to the Hotel’s warm Mexican hospitality. With all of this to experience and the beginning of a brand new life for the bride and groom, your day will be one to remember and compare to all future weddings you attend.
† Fees may apply
- Bike rental †
- Children's poolThere is 1 children's pool on site.
- Children's program, onsite
Have fun in our Mini Club. Activities for all the kids from 10 am to 6 pm.
- Direct access to a beach
- Fitness center on-site †The Hotel Playa Mazatlán’s Fitness Center offers the most modern equipment and free weights in clean, air-conditioned comfort. Our on-site certified trainer and fitness instructor, is available every day to assist you or put together an exercise routine designed specifically for you.
- Hot tub2 Outdoor Hot Tubs
- Motorized Water Sports †Sailing
Parasailing
Jet Skiing
Scuba - PoolThere are 3 pools on site.
- Spa †Our private spa, housed in a rustic, remodeled cottage, is available for massage and sauna. Individual or couples massages include a spacious granite sauna with private shower. Oceanfront massages are also available on the beach under one of the Hotel Playa Mazatlán’s shady, peaceful palapas. Manicures, pedicures and other salon options are available upon request – please inquire at the Concierge.
- Temazcal
Our on-site Temazcal will transport you to another world, with stone caves and walkways, lush tropical vegetation and an actual babbling brook – a quiet, tranquil hideaway, designed for you to relax and forget about the world outside.
- Playa Huanacoa
Playa Huanacoa, our on-site adventure course, offers you a chance to challenge your comfort zone, with Climbing Walls, rappelling stations and two 400 ft. beachfront Zip Lines.
- On-site Entertainment
Theme Nights
Discover the colorful traditions of the distant corners of Mexico in a dinner-show at El Venado Theatre Hall. The show starts after dinner and will guide you through the fascinating diversity of Mexico’s lively folk dancing, enchanting music and exciting performances.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4644 reviews
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Mar 28, 2025AVOID AT ALL COST
I hate leaving such a bad review, especially of a family run business, but I can honestly say the experience we had at this resort was the worst experience we ever had staying anywhere. The food was fine, we only really ate the breakfast, which was mediocre. The ceviche place was really good, and the snack bar was ok. The staff, specifically the bartenders and servers were great, but management was rude and condescending. When reading other reviews I saw people mention the bands on the beach and the noise, and I wish I had paid more heed to those reviews because, WOW. It was loud. All the time. No one was exaggerating the band noise, and if you think you will be fine with it, trust me after day two you will not be. The cherry on the top of the crap sundae was on our last night there we had put some items on our patio to dry off before packing them, and apparently we forgot to lock the patio door. We were on the main level, and at about 9pm a security person walked onto our patio and OPENED THE PATIO DOOR AND BEGAN TO COME INTO OUR ROOM. We were shocked and quite shaken up about the intrusion, and I went to the desk to tell someone what happened and I was literally shaking with anger/nerves. The lady I spoke with was nice and said she would speak with management, but the next day when we were leaving I just wanted so badly to get out of there so I never followed up on it. Hopefully they had a nice long conversation with the security about how absolutely inappropriate that was.
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Mar 26, 2025PLEASE READ!!
I'll start with the good then the bad. Playa's best qualities is the location, staff and cleanliness. Playa is located in a very nice and what felt safe area with stores and restaurants all within walking distance as soon as you leave the resort. Almost all of the staff I met were very very kind and helpful especially the waiters. The hotel was always clean from my room to the restaurants, the room service and maids kept this place clean. Now onto the Bad. This place was PACKED the whole time I was there, I am not over exaggerating. Every pool was full from opening to closing and had no where to sit or enjoy yourself while in the pool as it felt like you were shoulder to shoulder with the other guest. With the Pools being packed you'd think you could try your luck at the beach...WRONG, the beach already doesn't have many seats for Playa guests and with how over crowded it was there was no chance at finding an open spot to relax. This place also isn't packed with for foreigners or tourist instead was mostly locals and natives to Mexico so don't expect to see many tourist like you would at many other resorts. With the amount of pools that were there and people, they did not provide much seating areas around the pools so it was hard to find a spot to lay our stuff down while swimming. The pool bar near the adults only pool was closed and I suspect it has been closed for some time now as many reviews for the past few months have mentioned this, the issue with this is the pool that had the closed bar was the least populated pool so I spent a lot of my time there but because their wasn't a bar near by you'd have to walk over to get a drink from a different part of the resort making it less enjoyable then it already was(this pool was also very cold and not heated). I don't know if I just had a bad experience and went at the wrong time but I would not recommend this resort instead would stay somewhere else because even though I didn't enjoy the resort, Mazatlan is a gorgeous city and had so much to do.
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Mar 23, 2025You want to read this review
Only give this a 3 star, because if you’re like me you weed out the 5&1 stars. When in fact I’d give this place a two star. Upon arrival (12 noon) we were told we could not have access to the facilities. No food or drink until 1 pm. Not a welcoming first impression. (Keep in mind that our departure was 6:45 am so we certainly were not “double dipping “.) The swim up bar/pool was closed for the season, that is something that should be communicated on their website. It wasn’t. I understand that we travel into Mexico we will have Mexican at our resort. Typically we love that, but when I say that it was >5 percent non native I am not exaggerating. Of course there are different rules for locals vs tourists. Also, very disappointing that the ‘entertainment staff’ didn’t even try to speak or translate to non Spanish speaking people. When I asked to explain I was told to “never mind “. Playa also allows cruise ships passes for the resort resulting in way, way over crowding. Multiple days a week. There are 3 kiddie pools and not one adult only pool (except for one Luke warm hot tub). 5 pools in total, yet not one dedicated to only adults. Yes, I repeated myself b/c I think it warrants this information. When you read reviews about the Mariachi band-believe them. 12-8 non stop. Multiple bands playing at once. It’s a lot of noise. The service and cleaning staff were very good. Good location. Would not recommend this place.
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Mar 21, 2025We’ll be back.
We have been visiting Hotel Playa MAZATLAN!!!!! for 25 years. We had not been back however since 2019 for a variety of reasons. We decided this year that we would go back and we’re hoping that it would be as wonderful as it had been 10 years ago. We were pleased. Overall, we felt that the rooms and service were good. We only had the European plan so the only food we had at the hotel was the buffet breakfast. The fruit was fabulous and the omelettes were quick and tasty. We didn’t eat most of the other foods as they were More geared to the nationals. We loved our time on the beach, although the loud bands can be disruptive. They were not always. I was able to read three books in the nine days that we were there. All of my reading was on the beach. I was disappointed in the quality of the cocktails that were served on the beach. Because we were not all inclusive guests we paid for our drinks and we’re happy to do so, but they were not good and seemed as though they were not made with care or quality ingredients. I did tell the beach area server that the drinks were not good. We also did have some food service on the beach and we were happy with our chicken nachos and our tortilla soup. It’s nice to be able to order something on the beach like that if you need a snack. In the future, I would probably just order bottled beer and order to know the quality of what I will be getting. So many of the staff have been there for all of the years we have been going. They were so appreciative to have American and Canadian guests as they feel that our media discourage us from going to MAZATLAN!!!!!. We will go back. To hotel Playa MAZATLAN!!!!!
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Mar 15, 2025
Great resort, bands on beach will ensure I don’t return
The resort is beautiful, an authentic Mexican resort. Dated but has charm. The staff are all very attentive and friendly. Rooms do not have fridges however, for 100 pesos a day they will bring one to your room. The food was very good! Keep in mind you’re not at home in Canada, for breakfast you won’t have your bacon, sausage, hash browns and toast. You will have made to order eggs and omelettes and the Mexican side dishes. This is a Mexican resort and the food is good. especially the specialty restaurants. The downside of staying at the resort is the public beach that is in front of the resort by 1pm everyday you have bands playing very loud music all at the same time. This will go on till past sunset! Very annoying if you want to have a peaceful afternoon at the beach - you won’t. This will make me not return to this resort.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:This hotel cannot guarantee a spring-break-free environment.
General Information:Room taxes are included in vacation price.Minimum night stay restrictions may apply.Reservation changes may not be permitted unless authorized by the hotel. - Kids Stay Free Policy : Maximum number of children per paid adult: 2Maximum child age: 12
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.