Resort Details
- Barefoot Grill
Grilled snacks and barbecue served during the day.
- Coco Café and Ice Cream Parlor
The Coco Café serves premium coffee and deli snacks served in a casual and relaxed atmosphere.
Ice Cream Parlor serves an array of frozen treats for the whole family and delicious crêpes.Late Night Bites: The buffet offers fruits, yogurt, sandwiches, beer, soft drinks and water.
- El Patio
Serving authentic A la carte Mexican cuisine.
- GauchoGrilled specialties.
- Himitsu
Serving A la carte Pan-Asian specialties.
- OlioA la carte menu served at breakfast, seafood served at lunch and delectable Mediterranean dishes served at dinner.
- Portofino
Serving classic, A la carte Italian cuisine.
- Preferred Club Lounge BarLounge bar for Preferred Club guests only
- Preferred Club Pool Bar & SnacksSnacks and drinks for Preferred Club guests only
- Various Lounges/Bars
- Barracuda
- Desires
- Manatees
- Rendezvous
- Gaucho Grill
- World Cafe
A buffet specializing in international cuisine. Dress code is Causal for breakfast and Casual Elegance for Dinner.
- All-inclusive meal plan
- Business center†
- Car rental desk†
- Children programs
- Conference facilities†
- COVID test onsite
- Currency exchange†
- Exercise gym
- Gift/News stand†
- Golf†
- All-inclusive meal plan
- Business center†
- Car rental desk†
- Children programs
- Conference facilities†
- COVID test onsite
- Currency exchange†
- Exercise gym
- Gift/News stand†
- Golf†
- Internet services†
- Laundry/Valet service†
- Medical Facilities Service†
- Outdoor pool
- Parking
- Pool
- Restaurant
- Room service
- Spa†
- Tour/sightseeing desk†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program, onsite
EXPLORER’S CLUB FOR KIDS:
Ages: 3 – 12
At this fully supervised children's program, kids will enjoy the following activities:
• Arts and crafts
• Playground
• Treasure hunts
• Sandcastle contests
• Board games and video games
• Cinema
• Doll nursery and play kitchen
• Water games
• Weekly campout adventures
• Big screen movies on the beach
• Beepers for parental control
• Dinner for children
All Explorer’s Club staff members are certified by the American Red Cross in CPR for children
- Dancing †This resort offers dancing lessons.
- GeneralThis resort offers Spanish lessons and bingo.
- Golf †
- PoolThere are 4 pools and one outdoor hot tub.
- Spa †
For those guests seeking a sanctuary for the senses, the spa offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Whirlpool baths and treatment rooms, a relaxation lounge, a sauna, a steam room and private showers are available. Other services include pedicures, manicures, facials and a full-service beauty salon.
- Volleyball
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12273 reviews
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Jan 18, 2025Great resort!
Was our first time at this resort and we were pleasantly surprised. Location was great, food was great and the beach was AMAZING! We really enjoyed our vacation and would definitely go back . During our stay we were very lucky to have 2 amazing servers, Magaly and Nidelfia that went above and beyond to make sure we had all that we needed and of course made sure our drinks were always flowing 😉 we are truly grateful to the both of them as well as all the other hard working staff that we met along the way.
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Jan 17, 2025OTHER PLACES TO GO
SPA EXPERIENCE WAS HORRIBLE AND LACK OF COMMUNICATION, MULITPLE PEOPLE PAID FOR HAIR AND MAKEUP AND DID NOT LIKE HOW IT CAME OUT AND THE LADY JUST DISAPPEARED NO WHERE TO BE FOUND SO WE PAID AND THEN REMOVED OR RE-DID IT OUR SELVES. THIS IS LIKE 7 OF US THEN WENT FOR SPA SERVICES WERE GIVEN $200 IN ROOM CREDIT YOU CAN NOT USE
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Jan 14, 2025
The perfect beach getaway with stellar service!
Great vacation spot all around and family friendly. Beautiful beach, clean rooms, stunning views, and lots of pools. The best part was the service by far!! Antonio in the spa was wonderful! He was kind and I felt as though he was extremely accommodating and easy to get along with. Additionally, the beach side service from the staff near the Olio restaurant were absolutely amazing and very attentive!! The guy walking around was absolutely stellar and was always happy to bring whatever anybody needed with a smile. Finally, the service at the buffet was exceptionally for Breakfast specially. Very impressed with the kindness and accommodations from the staff at Dreams Sands and the food options were great for an all inclusive.
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Jan 14, 2025Over all great! Disappointed with the front desk attitude.
Front desk personnel was borderline rude. Manager on duty can careless what I had to say about the service/disservice… bar tender, restaurant personnel, and bell man was very very good!! Not to mention view and set up at the beach and as absolutely gorgeous!! Only disappointment was front desk and MOD.
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Jan 14, 2025
My Dreams came true in Cancun Resort
The location is beautiful - the beach area is calm, clean and safe for swimming. The complimentary catamaran ride was a nice surprise. The prepared food in the specialty restaurants was top notch except for a few exceptions. Staff and servers were very friendly, eager to answer questions and were very helpful.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.